P J Cars

Taxis and Private Hire Vehicles in Derby

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Service Station
Dairyhouse Road
Derby
Derbyshire
DE23 8HQ

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Key Services

airport runs, corporate, private hire



About

About Us...

P J Car has been trading for over 35 years and is one of the most established companies in the East Midlands, run as a family business our growth from 12 to over 150 vehicles prides its self on customer care and reliability.

Reliability and customer care as seen the company develop into Derby's largest and newest fleet using the most advanced booking and dispatch technology. Our future aim will be continued investment in training, technology, expansion and more importantly service to our valued customers.

We have a state of the art contact centre employing over 10 members of staff. All employees are trained to the highest level of customer service and have completed an NVQ customer service course. We have the best possible technology in the market allowing us to handle calls efficiently and providing the highest level of customer service. The contact centre staff also have a great understanding of the local area to provide a helpful hand to all travel requirements.

More Information...

We have a state of the art contact centre employing over 10 members of staff. All employees are trained to the highest level of customer service and have completed an NVQ customer service course. We have the best possible technology in the market allowing us to handle calls efficiently and providing the highest level of customer service. The contact centre staff also have a great understanding of the local area to provide a helpful hand to all travel requirements.

* Operational 24 hours a day and 365 days a year
* Over 5 agents at any one time
* 95% of calls answered within 7 seconds

Call or visit our website for more information.

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