unprofessional and abusive agency

I would like to report of abusive and unfair behaviour by O'Neill Property letting agency in Edinburgh .6 North West Circus Place Old Town Edinburgh EH3 6ST, United Kingdom After agreeing a leaving date when the agency had found a new tenant I was charged £194.82 due to a change in the entry date of the new tenants which I had nothing to do. It´was connected with obtain the new tenants references. The Agency never advise us of this recharge and the deducted from the deposit directly. I tried several times to speak to Mr Ralph (senior stuff) who continuously avoided my calls, In fact I spent more than £20 in mobile call without success. This review comes as a result of my disappointment with Oneill letting agency and intents to being awareness and warn potential tenants about their abusive and unfair behaviour by the Agency O´neill and the lack of professionally of Mr Raplh. You can read my full history in: http://jordicastello.wordpress.com/2012/11/26/oneill-property-letting-agency-rip-off-us-edinburgh/

german ramirez - 26/11/2012 | report this review