24-7 Computer Doctor
Computer Repair and Maintenance Services in Wokingham
533 Reading Road
Winnersh
Wokingham
Berkshire
RG41 5HJ
Contact Numbers
Key Services
About
24-7 IT support & sales for home & businessNo callout fee & No-fix No-fee....Any IT problem solvedSecurity, backup, data recovery & broadband repair are a specialityNew and refurbished PC's & Laptops supplied
Trade Bodies / Associations
*Microsoft Registered Partner *Trend Micro Affinity Partner *Trading Standards "Trusted Trader" approved *Bracknell Council "Buy with Confidence" members *Fully insured *Fully CRB checked
Specialist Services
We are your personal I.T. department on demand, 24 hours a a day, 7 days a week. We dont charge a call out fee & if we cant fix it, we wont charge you! Whether you are a home user or a small business, we can help you get back up & running quickly.Initially, we will fix your problem, but more importantly, we will make sure that your systems are secure & reliable & ensure that your valuable data is protected in case of future disaster.We offer what we call a "Total Support philosophy". What we mea
Trading Since
2004
Reviews
Satisfied Customer
Very pleased with both service and value
John Barclay - 23/04/2024 | report this review
Excellent Service
Had a major IT issue which caused me a lot of concern. Thanks to his many years of experience, Kevin solved it to my complete satisfaction, efficiently, promptly and at reasonable cost. Highly recommended.
Jeffrey Davies - 23/03/2024 | report this review
Professional
Kevin doesn't let you down, (unlike so many other companies). Professional, fixes problems in a timely manner and costs are reasonable. Bottom line - He's reliable!!
Paul Skinner - 01/03/2024 | report this review
Great service
Would highly recommend. Very quick and efficient.
lucy lepp - 01/03/2024 | report this review
Great service
All happens seamlessly in the background, just as I like it. Recommended
Steve Buesden - 20/09/2023 | report this review
Why do anywhere else?
I've been using Kevin for all my IT needs for several years and he's never let me down. He's worked on my PC remotely, upgraded the software in house and is always happy to be of help. Can't recommend him highly enough!
Virginia Tweedy - 21/06/2023 | report this review
Fast and competent
Fast and efficient service to clean my computer, and to service my fans. My computer was filled with dust and had spluttering fans. All fixed very quickly. I collected my computer within 24 hours, but it was ready the same day. You can park on their drive. Or they will come out to you for an additional charge. Strongly recommended!
John White - 17/05/2023 | report this review
Helpful, affordable prices
Kevin is super helpful and knowledgable, also quick to respond. Product prices affordable and high quality.
Sandra Banac - 10/05/2023 | report this review
"Broken" desktop fixed
"Broken" desktop repaired quickly and efficiently. All data saved and computer upgraded to an SSD. Would strongly recommend.
Rod Revans - 28/02/2023 | report this review
Excellent Service
Kevin dealt with my issue in a friendly and competent manner. He reacted very quickly. I was delighted with the service received.
James Hill - 27/01/2023 | report this review
Mac support
Great support from Kevin. Phoned to explain a problem. Went straight to screen share and the problem resolved within 30 mins!
Mick Stocks - 27/01/2023 | report this review
Fast and helpful service
I thought I needed a new fan and heating system fitted as this is what PC world had said, they couldn’t fix my model of laptop so took it to Kevin Eaton who who was able to see it was just the fan that needed to replaced also he was able to rebuild the laptop which has made it more efficient and no longer gets so hot when I’m using it, the service was fast and worked out cheaper than Pc world
Owen Robinson - 11/01/2023 | report this review
Save the day
Kevin came to my add and sorted out my Disastrous purchase.I could see others giving reviews. I totally understanding why now. He is knowledgeable and will work with the budget that you not to go over. I recommend to anybody needing help with IT.try Kevin first. you won’t go anywhere else again
A McIntyre - 27/10/2022 | report this review
Always our computer go-to guy!
Kevin helps our whole family with any computer needs we have, and always does an efficient and accurate job!
Tanya Sutherland - 11/10/2022 | report this review
Your own
Kevin is invaluable unless you are a computer whiz - kid yourself. He sorted out my new router and Powerline adapters in 10 minutes. Very pleasant guy to deal with.
John HIll - 09/10/2022 | report this review
Top of my list for computer help.
24-7 Computer Doctor Kevin, marvellous. Efficient profession friendly and respectful. Got the job done quickly and reassured me. I will go to him for all computer help in the future
Elizabeth Butler - 05/10/2022 | report this review
Challenge
Kevin rose to the challenge we set him and completed the task in good time and order
Ray Brown - 11/09/2022 | report this review
Excellent IT support
Computers are great when running smoothly when not what do we do we call Kevin and leave it to him to work his magic to get us back up and running PDQ. Kevin is superfast and efficient with clear easy to understand instructions, I would highly recommend using him for any IT issues you may have.
Karen Chennell - 18/07/2022 | report this review
24-7 computer doctor
I’ve been with this company for several years now, my only experience has been good professional and reliable service for repairs, tech advice, PCs at competitive prices and first class security protection. I never need to look any where else. Got a problem? give Kevin a call.
Ian Foster - 11/07/2022 | report this review
The Computer Doctor
24-7 Computer Doctor Kevin Eaton was an absolute star, fixing in an hour what Microsoft higher level specialists were unable to do in a total of 7 hours that I spent with them over the phone. His approach to the customer is first class, understanding that they don't have the computer knowledge required for their personal resolution of problems. He was able to analyse, explain and correct my problem remotely, keeping me advised of how far he had got at various stages. I have no problem recommending Kevin for anyone's computer problems that require a fix.
Rob Williamson - 25/05/2022 | report this review
24/7 Computer Doctor
Kevin has looked after my IT needs for many years now and is always available at short notice to resolve any issues. He has also supplied me with new laptops when an upgrade has been needed and these have been built to specifications based on his sound advice. Thoroughly recommend him.
David Weeks - 28/04/2022 | report this review
HD cloning, diagnosis of issues and repair
HDD running out of space, + various issues - computer doctor cloned a disc, replaced a faulty power supply + CMOS battery. Computer running like new. V happy. Kevin goes the extra mile to make sure my business wasnt disrupted.
Michael Falgowski - 15/03/2022 | report this review
24-7 Computer Doctor provide great service
24-7 has provided support to my home computers for very many years and I am delighted with the service that I receive. On the, now rare occasions I have an issue it is fixed within hours using remote software. I have also received advice on firewalls, the value to moving my email account to Microsoft 365 and automatic cloud based back ups. All designed to protect my data. If you have a problem or are just looking for a solution talk to 24-7 Computer Doctor.
David Hilton - 02/02/2022 | report this review
The end to your IT problem
24-7 has been the go to company I have used to sort my IT problems and load a completely new program totally happy with all the work carried out and the price paid , would highly recommend
Ian Coff - 01/02/2022 | report this review
Very professional
Kevin helped to sort out my email provider. His approach is very professional and left me able to contact him through my computer if I had any problems. Would certainly recommend him.
Pamela Grinter - 08/12/2021 | report this review
Fantastic Service
Great experience. Technically first rate and also friendly and helpful. After care service is also extremely good.
Christine Havercan - 05/09/2021 | report this review
Sorts things out!
Kevin has always fixed our computer issues and we bought a bespoke Tower from him....never gone wrong...
Iain King - 09/08/2021 | report this review
24-7 COMPUTER DOCTOR
Great service and excellent advice on IT security. David Martin.
David Martin - 08/08/2021 | report this review
Highly recommend
The fan on my laptop ceased working. Kevin cleared out a quantity of accumulated dust & fluff from the fan restoring it to a fully functioning state. The customer service provided by Kevin and fast turnaround is highly commendable & at a reasonable cost.
Diane Wood - 09/06/2021 | report this review
Computer Doctor
Faultless service - we have recently had our laptop repaired & it seems better than before!Highly recommended business.
Lizzie Bessant-Smith - 09/11/2020 | report this review
excellent Service
We had got in a right muddle with Onedrive and various customer user accounts as we work from home. Sorted it out in an hour remotely. well pleased
mike clarke - 09/10/2020 | report this review
Excellent service
My first dealings with Kevin at this IT support company today and a pleasure it has been dealing with him. Was going to be bit later than expected arriving but kept me updated so no problem. Excellent all round.
Jim Tatton - 30/09/2020 | report this review
Professional, prompt and courteous service at a fair and competitive price
I have used 24/7 Computer Doctor for a number of years and they have always responded quickly and with great efficiency solving all the issues presented to them. They have always provided very sound advice and kept all my systems running smoothly and well protected from viruses and malware. their prices have always been fair and very competitive. Highly recommended.
Tony Arnold - 03/07/2020 | report this review
Good service
My computer was repaired quickly and efficiently. Good value too.
Jenny Waters - 10/06/2020 | report this review
Highly recommended.
Has provided us for over ten years an exceptional service and professional experience, ensuring we are protected and kept current with developments in the world of computer support. Any problems we have had with our computer have been quickly and efficiently sorted either through us taking our computer to him or by us giving him permission to access remotely.
Susan Day - 05/05/2020 | report this review
Knowledgable quality
Quality and knowledgable consistent performance by Kevin has ensured the secure and good running of Microsoft on my iMac2 PC. Hardware and software upgrades , security renewal have all been achieved smoothly for a decade.
Ian Adams - 23/01/2020 | report this review
100% excellent
This is nothing less than a 1st class service. The cost for a years piece of mind is unbeatable. I am so happy in the knowledge that my computer is secure and well looked after. Just a phone call and a touch of a button Kevin is on hand to help with any issues. He is brilliant.
Helen Fountain - 03/10/2019 | report this review
Macbook Repair
I was having trouble finding someone to sort out a difficult problem on my Macbook until I contacted Kevin who took my machine and sorted it out in quick time. I was impressed by the upfront attitude and how I was kept informed of progress, very quick and not overly expensive.
Peter Mills - 01/09/2019 | report this review
Excellent Service
When my computer failed me I did not hesitate to call Kevin, he managed to save most of my files which I'd thought I'd lost and all at a very reasonable cost. Kevin is very knowledgeable and explains how he is going to put things right in plain, easy to understand language. He set up my PC and went above and beyond the call connecting the plugin adapter to my new TV, and I’m so grateful. Kevin has been maintaining my PC for a few years and I know I can rely on him to repair or upgrade when the time comes. I will always recommend 24-7 Computer Doctor.
Margaret Hammett - 07/06/2019 | report this review
Top service
I find Kevin of 247 Computer Doctor a great find. i have dealt with Kevin for quite some years now, being so impressed with the service, I have recommended him to my family who also now happily use this company. I have always found Kevin extremely helpful and prompt to deal with any problem. A lot of the time he can fix things remotely. He is very professional, extremely knowledgeable and patient with customers who don't know much about computers - like me. First rate customer service all round! I wouldn't use anyone else.
Graham Robinson - 03/03/2019 | report this review
Excellent and available professional advice
Responsive, knowledgeable and always helpful over many years
Christopher Clarke - 14/02/2019 | report this review
Flintstones
Kevin is brilliant and so quick and efficient at sorting problems
Julia Flint - 03/01/2019 | report this review
A great service
Kevin is a godsend, especially for computer dummies like me.
Diane Lambe - 31/10/2018 | report this review
Highly Recommended - Reliable service
Brilliant Service, always reliable. I have used Kevin on a number of occasions over the last few years and he has always been able to solve the problem and is extremely helpful. He manages the virus protection on my home PC and is great at reminding me when it is up for renewal and organising everything. I would most definitely recommend.
Selina Hughes - 12/10/2018 | report this review
FANTASTIC SERVICE!
Reliable, helpful, reasonable rates, quick response, excellent remote service, built my computer for me. I would definitely recommend Kevin if you have a computer problem!
Alison Lewis - 18/09/2018 | report this review
A local local company that you can rely on
We can highly recommend Kevin, he has always given us superb service. Kevin recently built us a pc that had to be high spec to run the rip for our new large format printer - we couldn't be more pleased how fast it processed large files and certainly surpassed our expectations
Alan Edwards - 11/09/2018 | report this review
Super Service
I have used 24-7 Computer Doctor on numerous occasions and would highly recommend them. The Company provides a very high level of customised service at a very fair price.
Garry Walters - 09/08/2018 | report this review
New for old
I went to Kevin to have my PC repaired and found that basically it was dead so discussed the options with him. I was offered one of Kevin's rebuilds, after he talked me through the options and explained his security package. I purchased both and have had no issues what so ever since and that was two years ago. Kevin offers a prompt and professional service and is available for help and advice. I'm delighted with the service and value for money.
Ian Foster - 02/07/2018 | report this review
GREAT SERVICE
Fantastic service from start to finish...nothing is too much trouble for Kevin. I am a total technophobe and to know he is on hand to help gives me peace of mind. Highly recommended.
Alison Vaughan - 01/03/2018 | report this review
Excellent service
I needed to replace my old, tired laptop and was struggling to decide on which machine and source - then I discovered 24-7. Kevin has been brilliant and the machine he supplied, his response times and detail are just what I wanted. Very happy to recommend him to anyone.
Michael Lagna - 26/01/2018 | report this review
Outstanding service
Kevin is very professional and deals with issues in a no fuss,no bother manner. I would certainly recommend Kevin to anybody who has issues affecting their computer.
Richard Moor - 15/01/2018 | report this review
now my go to
Honest and practical advice. Prompt service and excellent value for money. 24-7 is my go to.
craig henderson - 09/01/2018 | report this review
One Happy Customer
Have been using Kevin for a number of years, never been disappointed, thank you for helping us yet again. Will be in touch soon about a new computer for the office.
Roger Howard - 01/12/2017 | report this review
Rapid and Reliable
Kevin provides a rapid and reliable service from hardware repairs to software and data recovery. His data backup and virus protection products have proved invaluable.
Steve Wells - 23/11/2017 | report this review
Thoroughly recommended
A problem I had being trying to solve for a couple of weeks was sorted by Kevin in less than 15 minutes!
Gillian Ryman - 18/10/2017 | report this review
Efficient service
Quick personal response to call outs. Good anti virus software has so far led to no external attacks.
Graham Swanton - 28/09/2017 | report this review
Repair visit
Fast efficient service good price would recommend
Derek Cole - 08/09/2017 | report this review
Great Service
Always receive great service. Kevin is professional, friendly and helpful. Issues are always resolved first time. I would certainly recommend 24-7 Computer Doctor.
Richard Moor - 23/08/2017 | report this review
PC Upgrade
A job very well done - highly recommended.
Garry Walters - 18/08/2017 | report this review
Brilliant , couldn't ask for better service
I could not have asked for better service from Kevin at 24-7. I did not have to wait to be called back or for someone to see my computer the next day. He saw me straight after I had called, found a solution to my problem and not only fixed that problem but improved my computer performance and security in the mean time. I highly recommend Kevin and the service he provides at 24-7 Computer Doctor to help you get the best out of your computers for both business and personal computing.
Tessa Higgins - 19/01/2017 | report this review
1st Class
Absolute first class service and support, I could not do without the help of 247 computer Doctor, nothing is too much trouble, the best Doctor anyone could have, my computer had such a nasty illness and its all better now thanks to the care of Kevin. thank you again.
Helen Fountain - 15/12/2016 | report this review
Excellent Service
I have to say that the service that this company provides is excellent. They meet deadlines and offer what can only be described as a first class service at a reasonable price.
Ken moody - 02/12/2016 | report this review
Excellent Support
We recently replaced our 2 office computers and asked Kevin to do all the necessary transfers from old to new. He made 2 visits to complete all the work and we are now running like clockwork! We were actually back up and running after the first visit! He is always on the end of the phone should we need help or advice. We would certainly recommend Kevin.
Marilyn Lunn - 18/11/2016 | report this review
Rescued me!
Okay so I had a computer that was 13 years old, yes I know, ancient in tech terms! BUT I was scared of all the new operating systems and software update scares, so did not get around to committing to upgrading. The day came when the old Dell would just not boot... Disaster? No - because 24-7 had me all backed up with Carbonite already. They built me a swanky amazing new machine and seamlessly transferred all my data. Cannot recommend highly enough!
Pam Swift - 11/11/2016 | report this review
As Always Excellent
I've used 24/7 for some time now, Kevin always completes work on time, or even before time. He will give advice without making me feel silly and will look to cause us least expense. I called yesterday after cracking screen and was able to pick up within the day. I recommend Kevin to everyone.
Dee Dundas - 06/08/2015 | report this review
Excellent service
Thank you! Helped me when computer's motherboard died. Good price, fast work, excellent communication, very kind person!
David Matousek - 20/02/2015 | report this review
Just a top man!
Kevin has rescued my 3 times now, he always sorts it, and his fees are reasonable. If you have a problem, call him...problem solved! Would recommend his service to everyone...
Ian Gauldie - 05/05/2014 | report this review
Prompt & Excellent Service
Excellent service from Kevin as always. I have used Kevin before on my other old PC - this time he came to my rescue when my hard drive crashed. I was promptly dealt with and Kevin was able to rescue all my documents and set me up with a refurbished computer running on Windows 7 within 24 hours of my first contacting him. Luckily i live in Bracknell - but he always gets back to you ASAP. The prices are reasonable and the service is honest, reliable and professional. He saved me from a nightmare situation and has never let me down.
Iskander ISlam - 09/09/2013 | report this review
Fabulous Computer Fixer
Kevin has got me out of a jam on several occasions when my laptop has failed. He is professional, fast and tailors his 'techno' speak to suit my understanding - never makes me feel an idiot. Very polite and accessible.
Alison Trorey - 07/03/2012 | report this review
brilliant
Fantastic service...no more swearing at the computer.Problems with my pc and network were solved quickly in a very professional and friendly manner.Wouldnt hesitate to recommend...im really pleased...thanks!
phil cummings - 08/12/2011 | report this review
Excellent service
I am more than happy to recommend 24/7 to anyone with PC problems. I spent an awful deal of my own time trying to put right problems that Kevin corrected almost immidiately.He came to my address when it suited me, was polite & most importantly sorted out the problem fast.I would use them again without hesitation. Thankyou.
Richard Bates - 05/08/2008 | report this review
Fantastic service
I own a small business in the Maidenhead area. My company has been using 24-7 for about 2 years now and we have always been extremely pleased with his service which is personal and very proffesional. Kevin has helped use save money on hardware and time on our software. I would recommend anyone to give him a go. Steve WBK Ltd St
Steve Gimblett - 29/05/2008 | report this review
Great IT support
I needed a good, responsive, flexible support for my small home based business to set up some computers, a network, sort out some bugs, software etc.. and Kevin has delivered on every front and been proactive in suggesting set up, equipment etc.. He works fast, invoices then and there, turns up when he says he will and stays in regular communication.
Stephanie Hall - 26/05/2008 | report this review
5* Great support, anytime, anywhere!
Being a sole trader I rely upon the internet. Kevin provided advice on what was needed to be purchsed, where to get it at the cheapeste price and appeared promptly and got me up and running within the hour. Even though I have not neede his services for months (due to the system being set up correctly in the first place and kevin showing me how to maintain the PC) I have recommended Kevin and with my colleagues an friends he gave the same professional service despite them all having different ISPs and systems.
anne stanton - 17/05/2008 | report this review
Really helpful
We've used Computer Doctor services for a few years now and we have always found them to be helpful and reliable and able to fix all our PC problems. Nothing is too much trouble and Mr Eaton goes out of his way to provide excellent service. I would thoroughly recommend them.
D Parrish - 16/05/2008 | report this review
Great consultancy
This is a really great local business we have used to have our home PC fixed. They really understand our problem and were really helpful with advise without a mention of fee which was really refreshing - even when we did get the invoice the price was nothing like we would normally expect particular considering the outstanding job they did - allowing me to write this review! Thanx Doc!
Richard Kay - 14/05/2008 | report this review
Trust me he is a doctor!
24-7 Computer Doctor is indeed an expert in his field. For those of you who are a little lacking of IT knowledge Kevin will take away your problems and give you back the solution you want. Very dependable, speedy and responsive. Also has a very good Computerside manner
Gilly Boken - 14/05/2008 | report this review
Reliability
Having been totally Mac orientated in business when on retirement I changed to PC I called on the services of Computer Doctor to install and set up my system for home use. I was extremely pleased with the service.Mr. Eaton arrives on time,is very knowledgeable about a wide range of softwares and security issues. The hardware was up and running in record time. I would recommend them wholeheartedly.
albert porter - 12/05/2008 | report this review
Excellent service
I needed a new base/tower and had seen an advert fro the Computer Doctor -- after one conversation I was sorted out a new tower complete with software! As i was local i picked it up within the same evening and was also given further support the next day to help with my software - it was prompt, fast and friendly service
Iskander Islam - 23/04/2008 | report this review
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