72-76 Cross Street
Why do you need superior Customer Relationship Management? Because keeping a customer is far more profitable than acquiring new ones. It's a lot of hard work, especially if you are not an expert. Luckily, we are. Our team of top-flight professionals improves the lifetime value of your customers by:
Developing bespoke promotional strategies
Identifying high-worth customers are giving them VIP service
Segmenting customers by behaviour, value and preference
Utilising a variety of communications channels including email, SMS, outbound calling and push messaging
A/B testing emails to ensure best results
Certifying all communications are both Regulatory and Spam compliant
Imagine offering extended customer support hours for your business. Now imagine you have a roster of seasoned professionals looking after your customers. No need to pinch yourself, it's real.
Why work with us:
We're UK based
Operating 7 days a week
365 days a year
Open from 8am to midnight
We offer packages to suit your needs – not ours
We don't have minimum contract requirements
We offer a full range of online, chat, social media and email options
According to Search Engine Watch, 22 of the 25 most expensive Google keywords in the UK are gaming related. Yet ActiveWin continues to smash targets against some of the biggest names in gaming. Here's the secret- it's not the keywords but the strategy behind them that drives our results. There's no smoke and mirrors; we're fully transparent about what we're doing for your brand. But it's not for the faint of heart. We offer serious online marketing for brands who take their online marketing seriously.
ActiveWin also provides beautiful design services, as part of business as usual. No surprise fees. No hourly rates. Just an exquisite designs that drive conversion. With over 3,000 individual projects last year, our graphics team:
Produces eye-popping banners, sliders, landing pages and mailers
Ensure your creative branding requirements are met
Optimise creative for all channels and verticals
Looking after your money as it were our own
Our Finance department works hand-in-glove with the media and affiliate teams, making sure you get the best ROI by:
Constantly monitoring your investments
Generating acquisition reports when you need them to keep you up-to-speed
The Campaign Analysis Function:
Assesses whether we are meeting your KPI's
Scrutinises how effectively your money is being spent – and adjusts accordingly
Looks at every campaign from the client's perspective
What do you do when existing gaming affiliate programs aren't delivering the desired quality of traffic? You build your own program, from the ground up. That's exactly what we've done. With over a dozen professional account managers, ActiveWins is quickly becoming one of the most respected programs in affiliate marketing today.
Our team of account managers drive quality customers through partners with websites, databases, social media and other sources of traffic.
The team has 3 main objectives:
Acquisition: Work with top-notch affiliate partners to drive valuable players to our brand's offers
Account Management: Optimise campaigns for unbeatable exposure and maximum yield
Relationship Management: Successful affiliate programs is all business with a personal touch
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