Unit 6 Fitzherbert Road
what an utter bunch of idiots!! I had a no fault claim contacted insures,who swiftly pu the claim out to a claims management company(in Bedford)enterprise cars arranged hire vehicle,which was totally unacceptable,but it was all they were prepared to let me have,took a week to arrange hire of car,had to deliver my car to hirer,appollo then took over with the fiasco of assessment etc. I had one phonecall from an account manger from enterprise,saying all that was needed was a complete bumper and tailgate catch,2hrs later,bedford emailed saying car was a total loss,i contacted appollo again,was given a long list of parts needed,which they said needed a complete tailgate,associated panels, complete rear bumper,then they all needed spraying.pack of lies,ford parts ,on enquiry to big local dealer showed all parts are colour co-ordinated,told appollo tailgate had no accident damage,so reaasessed car.cam back to me that all that was needed then was the bumper assembly,body work panels etc all ok,within tolerances, half hour later,another call from appollo,car now needs a rear valance panel,as mine was total wrecked!!!..so beware....they don't give a stuff,and for the record ,neither do RAC insurance,who provided the insurance,then runned
John Hargreaves - 24/07/2017 | report this review
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