Athera Laser Clinic

Beauty Consultants in Northampton

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64 St. Giles Street
Northampton
Northamptonshire
NN1 1JW

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LASER TREATMENT

Service

Quality

Value

biggest mistake of my life!avoid!! I have a laser treatment on my upper arms and ended up with second degree burns. Really poor customer service, rude response and as it turned out they didn't have any insurance either! The owner of the clinic didn't take any responsibility. I am now left with scars and loss of pigmentation on my arms!!!

Mrs B - 18/10/2013 | report this review

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Do not go there for permanent make up

Service

Quality

Value

Not a good experience. Had a semi permanent makeup done and it did not turn out right. I was really upset about the fact that I will have to live with it for few years. Called the clinic and they told me to come back to get it fixed. On arrival Ive been told that there is not much they can do as my brows already started healing.Again I walked out unhappy. When I called them the next day, I had been called a liar and the receptionist tried to convince me that my eyebrows look just as I wanted them to look. That wasnt true. The brows are uneven, each one is shapped differently., Everyone can see my brows been messed up apart from Athera Clinic staff. Finally the receptionist said she wont speak to me any longer and she hung up! Extremly rude. The only way they said it can be fixed is when I come back after 4weeks and pay again. I am so upset now,paid all that money and just wish I could turn back time and never had it done. I would not recommend this place not only because they have done such a bad job but also they did not want to help me unless I pay more.

anna w - 05/04/2012 | report this review

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permanent make up

Service

Quality

Value

Not a good experience. Had a semi permanent makeup done and it did not turn out right. I was really upset about the fact that I will have to live with it for few years. Called the clinic and they told me to come back to get it fixed. On arrival Ive been told that there is not much they can do as my brows already started healing.Again I walked out unhappy. When I called them the next day, I had been called a liar and the receptionist tried to convince me that my eyebrows look just as I wanted them to look. That wasnt true. The brows are uneven, each one is shapped differently., Everyone can see my brows been messed up apart from Athera Clinic staff. Finally the receptionist said she wont speak to me any longer and she hung up! Extremly rude. The only way they said it can be fixed is when I come back after 4weeks and pay again. I am so upset now,paid all that money and just wish I could turn back time and never had it done. I would not recommend this place not only because they have done such a bad job but also they did not want to help me unless I pay more.

anna wisniewska - 09/03/2012 | report this review

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