Availacall provides call centre and contact centre outsource solutions for both inbound call centre and outbound call centre management.

Trade Bodies / Associations

We are a corporate member of the CCA (Customer Contact Association).

Specialist Services

Availacall was launched in 2004 as a new centre and contact centre communications venture for Everplus, a broad-based UK group with two well-established companies already operating successfully in the call centre telecommunications sector.

Availacall set out to provide a full range of teleservicing activities for business by utilising the best available technology in the best possible location. Directors benefited from both extensive experience and substantial research, and took some bold decisions. Consequently, Availacall is now among only 8% of UK-owned call centres that exclusively use Internet Protocol telephony (Silicon.com, 2005); and they have the only commercial contact centre located in Malta.

As a result, our clients benefit from a brand-new contact centre that?s near to the UK in space and time; that?s staffed by fluent English-speakers; and that?s based on powerful, flexible and expandable technology

Trading Since

2004