66 Grove Street
The stylist refused to listen to what I wanted and told me she'd do what SHE wanted. I ended up with horrible hair, which is so damaged that it will take years to correct. The attitude from front of house staff is designed to humiliate you and browbeat you by repeated claims that you are wrong to dislike what they've gone and done. No apology. No refund. No sense of customer service. Nobody should go near this place. Its a very expensive mistake.
Deeply upsetbycraphair - 01/11/2014 | report this review
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