Fantastic, friendly and very honest!!!

I called batts autos to come and look at my car as my car came to a stand still!! They came out and were very friendly and professional. Being a female with no mechanical knowledge I was concerned that I would be "taken for a fool" however this really was not the case to my amazement. I had already had 2 other mobile mechanics out for diagnosis and quotes however I did not feel at ease nor was anything explained to me regarding the repairs, why it was needed a rough idea of price and seemed quite dismissive to my questions? Batts autos explained how why and what had happened and answered all the questions asked such as price, how long it would take and what they would have to do in very "simple" language (not confusing me with mechanical terms) I was kept upto date with progress and my car was fixed and returned even quicker than promised!! Very very happy customer thank you very much batts autos I will most certainly be using you again and have told everyone I know how great the service was

Samantha Newman - 11/04/2012 | report this review