Appalling service!!!

We purchased a bed from the store in Warrington over 8 weeks ago, at purchase we were told we would recieve 2 free memory foam pillows. The delivery of the pillows has never arrived, I have called the store countless times to be told they will definitely be in stock next Friday, this never happens. I finally decided to go into the store to express my anger where I was told they would definitely be in stock on Tuesday. At this time she pointed to a long list of telephone numbers on the wall saying all these people were waiting for there pillows also, not just me they have mis-sold to! I have called today and there are still not in stock! The sales lady does a real good job of selling when you go to the store but be warey of her as she is a typical case of over promising and under delivering! I would not recommend this store, they have good deals but can't deliver on there promises!

Sarah Akers - 01/01/2013 | report this review