AVOID THIS COMPANY!!!!

AVOID THIS COMPANY AT ALL COSTS. I PAID FOR 86 CHAIR COVERS AND SASHES FOR MY WEDDING. THEY CAME ALONG AND DELIVERED ONLY 79. MY VENUE REALISED THIS AND CAME TO SEE ME AT AROUND 11.30 (I WAS GETTING MARRIED AT 1PM). THEY CALLED THEM TO ASK IF THEY CAN COME BACK AS WE WERE 7 SHORT AND THE COMPANY REFUSED TO SAYING THEY WERE TOO FAR AWAY BUT WOULD REFUND THE COST OF THE COVERS THEY FAILED TO DELIVER. THIS WAS NO GOOD AS MY WEDDING WOULD HAVE LOOKED RIDICULOUS WITH 7 CHAIRS UNCOVERED SO AN HOUR BEFORE MY WEDDING, I HAD PEOPLE PHONING AROUND OTHER CHAIR COVER COMPANIES AND WE HAD TO PAY £50 FOR AN EMERGENCY CALLOUT FOR ANOTHER COMPANY TO COME AND COLOUR MATCH. I SPOKE WITH BESPOKE THE NEXT DAY (NOT SOMETHING A BRIDE WISHES TO DO WHEN PREPARING FOR HONEYMOON!) SAYING I WOULD BILL THEM FOR THIS AND THEY WERE EXTREMELY RUDE AND SAID THEY ACCEPT NO RESPONSIBILITY FOR IT AS THEY BLAME THE VENUE FOR NOT PUTTING ALL OF THE CHAIRS OUT. THEY HAVE CAUSED ME NOTHING BUT GRIEF ON MY WEDDING AND AFTER AND WE ARE LIVID. THEY HAVE NOW TOLD ME TO STOP CONTACTING THEM AS THEY ARE BUSY AND THEY HAVE EMAILED SAYING THEY WILL NO LONGER RESPOND TO ME. I HAVE NOW HAD TO CONTACT TRADING STANDARDS AS I AM LIVID. AVOID THIS COMPANY AT ALL COSTS.

Jo Cox - 03/05/2013 | report this review