Beyond Satisfaction
664 Finchley Road
London
NW11 7NT
Social
Opening hours
Monday to Sunday: 24 hours
Key Services
About
- Customer service Training
- Hospitality Training
- Customer retention
- Customer journey mapping
- Customer experience management
- Customer satisfaction
- Customer service Consulting
- Customer lifetime value
Making your clients and your business happy
I am an experienced, highly skilled and passionate customer service consultant and trainer. I am helping business owners and professionals to run their businesses successfully around their customers in order to get long-standing growth and performance.
By changing your customer experience from good to excellent, I am ensuring long-term revenue for your business thanks to amazing customer service delivered, a better ability to retain customers and get more from them in the long-term as well as strong business strategies set around customers to keep them loyal and satisfied.
As business owners or professionals, we tend to spend a huge amount of time in constantly looking for new clients when there are so many opportunities in generating more opportunities with our current and former clients. And this is one of the many ways I am helping businesses with.
To make your clientele happy, it is crucial to understand that customer service as we call it is only the "emerged part of the iceberg". My vision is built on all the things that can improve your customer experience so it makes the best impact on your business in the long-term.
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Products and Services
Customer Service Consulting
With specific auditing, regular 121 meetings, pre-sessions diaries and action plans post-meetings, make the best impact on both your clients and your business with the below Consulting offer.
Customer Service Training
Having your team to deliver the best customer care on a constant basis is crucial. To know more on how I train employees on the cove values of customer service, feel free to have a look at the Training courses and Programmes I provide.
