BGS Utilities are a national multi utility connections company working with a wide range of the UK's top commercial construction firms, local authorities, housing associations and national housebuilders. Established in 2001 and incorporated in 2003, BGS Utilities started life as Birchwood Gas Services, but quickly had to rebrand to BGS with the addition of water and electricity service delivery.
Originally, BGS' activity was to assist in the installation of gas services, and making getting connected as easy as possible. Being customer focussed in a market where the customers' satisfaction is often overlooked, we were quickly asked if we could provide the same service with electricity and water connections – and we obliged! Our easy to use multi-utility service proved very popular, and further growth followed soon after.
The next step for BGS following the deregulation of the utilities sector was attaining Lloyds accreditation- combining our experience of customer service and easy to use approach with in house engineering. Becoming Lloyds accredited allowed us to have almost full control of the utility connection process, and in turn rely less on 3rd parties. This allowed us to provide even better service, flexibility, control of safety practices and price. Once we had more control of price, we began to be able to compete more effectively for large multi-lay housing estates and deliver them successfully, in addition to the site preparation and feasibility works we had already been providing for this type of project.
At BGS Utilities, remaining committed to our original focus on customer service has served us well. It has helped us stand out from our competition and see the controlled growth that we are looking to continue into the future.
From consultations with developers and experience in the sector, we found that it was rare that one utility company would be willing or able to quote for an entire project. The typical situation we found was that any required disconnections or diversions were completed independently to the new connections on the site. This was due to either the larger utility companies not being willing to quote for the lower value works, or smaller companies being unable to quote competitively or deliver the new infrastructure.
It is not uncommon for there to be two, three or even four (not including the meter providers!) different utility companies involved with a development, each of these with several departments and sub-contractors. With so many companies involved, it is very easy for the overall strategy for the services to be lost and the efforts to become disjointed.
At BGS Utilities, although willing to quote for any part of a project if required, we are proud to be able to offer Complete Project Management. This works just as well for small projects as it does for large multi-year developments. Essentially, on receipt of your project, a member of the team will liaise directly with you in order to understand the project and produce a quotation. Moving forward, the same Project Manager will keep you informed of developments as they happen and make sure everything stays on track. You will have direct contact details for your Project Manager, who will know how to handle any aspect of your development, and make sure everything follows a cohesive plan. If there is any area of the project that we are not able to directly undertake, we have a series of partnership agreements and strictly vetted subcontractors who your Project Manager will organise, leaving you to focus on the rest of the development!
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We supply and install gas, water and electricity services and meters. We also disconnect any services that require this service.
Monday to Wednesday: 8am - 5:30pm
Thursday: 8am - 4:30pm
Friday: 8am - 4pm
Saturday to Sunday: Closed