Bluebird Care Twickenham

Home Care Service Providers in Twickenham

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Electroline House
Lion Road
Twickenham
Middlesex
TW1 4JH

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Reviews

 

Lack of education for employees

Service

Quality

Value

I started working in this company and received 3 days training before I was sent out to clients. Some people at my training group had no experience of home care work at all and they didn't get any more training than I did. Schedules to make from a client appointment to another were too tight so it was impossible to be there in time. Working times were terrible: First visit was 8 AM and last one ended at 10 PM so I barely got proper night sleep between those. I would never recommend this company for anyone either as home care worker or client.

Heli Mirjami - 13/12/2011 | report this review

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Poor training & working times

Service

Quality

Value

I started working in this company and received 3 days training before I was sent out to clients. Some people at my training group had no experience of home care work at all and they didn't get any more training than I did. Schedules to make from a client appointment to another were too tight so it was impossible to be there in time. Working times were terrible: First visit was 8 AM and last one ended at 10 PM so I barely got proper night sleep between those. I would never recommend this company for anyone either as home care worker or client. Company does pay only for time spent at cleint's home and nothing for the time used to travel from client to another.

Lucy Smith - 12/12/2011 | report this review

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Poor training & working times

Service

Quality

Value

I would never recommend this company for anyone who works as home care worker. Training provided before sending out to clients was 2-3 hours on 3 days and that was mainly watching videos. Working times were really bad: Breaks between client visits were too short so it was impossible to be in time at next visit. Working day was also too long: First visit was 8 AM and last one ended 10 PM so I didn't get even a proper night sleep between that. Company does pay only for time spent at cleint's home and nothing for the time used to travel from client to another.

Lucy Smith - 12/12/2011 | report this review

500 characters
to be updated on the outcome of your report

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