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Bright HR

Computer Software Sales in Manchester

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The Peninsula
Victoria Place
Manchester
M4 4FB

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Contact Numbers

Landline: 0844 8923928

Landline: 0161 836 9573

Opening hours

Monday to Saturday: 9am - 6:30pm

Sunday: Closed

Key Services

HR cloud solution software via web and app, Instant holiday approval, Secure 24/7 access from any smartphone device

About

BrightHR

We are the first and last word in workplace culture and communication, we are having a great time, and we would love you to join us. Update absence, holidays and personal time at the click of a button. Our fully customisable website and app will talk to the boss, deliver instant feedback, and even do all of the auditable paperwork so that no one else has to. With all of this free time, you can all just get right back to being Brilliant! To enjoy a free trial visit our website brighthr.com

Trading Since

2015

Reviews

  

BLIP Issues Resolved in minutes

Service

Quality

Value

I took several calls and emails from employees unable to access their BLIP/BrightHR login. Charlene took my call who was extremely professional and spoke to the technical department on my behalf. She waited patiently for me make sure I logged back in ok. Thank you

Amanda Taylor - 19/04/2024 | report this review

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Sales and Onboarding

Service

Quality

Value

Just had our first onboarding session with Arron Hardman, it was an absolute breeze, he is obviously very knowledgable on the platforms and if he doesn't know, he finds out in lightening speed! Really good session, that helped us tidy up some of the mistakes we had made. Also wanted to acknowledge Pryce Humphries too, he held our hand all the way through the sales process and answered our millions of questions. So far, really impressed with the system...

Missy Curry - 18/04/2024 | report this review

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Great Introduction

Service

Quality

Value

Aaron H walke dmyslef and my colleague through bright Hr and Bright safe effortlessly - he was so informative, patient and helpful! Thank you Aaron!

Zoe Mcintosh - 18/04/2024 | report this review

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Problem with View HR Docs

Service

Quality

Value

I was having issues viewing my HR Docs on new portal. The issue was sorted in record time and I was kept fully informed at all times of progress. Many thanks.

Helen Walton - 17/04/2024 | report this review

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Quick and easy resolution to my issue

Service

Quality

Value

Great professional service as always

Debbie Hayman - 15/04/2024 | report this review

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Great support

Service

Quality

Value

Really like the speed of assistance Croner provides. We had a small issue to sort this morning and I was on phone with Kirsty Ambrose, who brilliantly navigated providing superb support.

Vlad Selitbovskyi - 15/04/2024 | report this review

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BrightSafe

Service

Quality

Value

We recevied great training on BrightSafe which is user friendly and is able to provide our health and safety needs. Smooth transfer of our documents to the new system and we were kept up to date with good communication from Kirsty (Ambrose) throughout. Thank you

Charlotte Richards - 15/04/2024 | report this review

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Kirsty Ambrose

Service

Quality

Value

Kirsty was really helpful and efficient. BrightHR is a great piece of software, highly recommend

Adam Barnard - 15/04/2024 | report this review

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Many Thanks Kevin Koomson!

Service

Quality

Value

I had an introduction to BrightHR training session with Kevin who proved to be incredibly helpful in letting me know how we can fully utilize BrightHR within our business. Kevin was clear and concise and ensured I understood each section fully before moving on. Thanks so much Kevin!

Aiden Moore - 15/04/2024 | report this review

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Bright HR Onboarding

Service

Quality

Value

Arron (Harding) made it very simple so thanks where thanks are due

Mike Hill - 12/04/2024 | report this review

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Thanks for your help Gabriele Phelan!

Service

Quality

Value

Really helpful and extremely knowledgeable!

Lewis Watkins - 12/04/2024 | report this review

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E-Learning Courses advice

Service

Quality

Value

I called up today to find out how to add e-learning to my task assignments on Bright and found the advisor to be very helpful and explain the procedure very well. I felt more confident now using the system and being able to use this feature which is very helpful. Thank you again.

Emily Edwards - 11/04/2024 | report this review

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Thank you

Service

Quality

Value

Thank you Aarron for my onboarding call today to run through Bright Safe. Very helpful and very thorough - so great! I am now ready to use this.

Helga Hale - 11/04/2024 | report this review

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Training on navigating Bright HR

Service

Quality

Value

Thank you Justin for being so patient with me. I am terrible with technology but you directed me very well. Well explained and I feel more confident after the session.

RACHEL RAVU - 11/04/2024 | report this review

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Excellent Onboarding Session

Service

Quality

Value

Thank you Arron for an excellent introduction to the BrightSafe system. Excellent. clear communication and instructions, well done!

Nicky Birch - 11/04/2024 | report this review

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Excellent Tech Support

Service

Quality

Value

Rapid response with the perfect solution from Justin at BrightHR. Several of us had been struggling with a particular problem that had left us totally befuddled. Justin managed to pinpoint the cause of the issue and solved the issue. Many thanks.

Jacqui Reed - 11/04/2024 | report this review

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Excellent Quick Service

Service

Quality

Value

My login to BrightHR had expired. I emailed the customer service team and this was all fixed so quickly. Very fast and efficient service.

Jan Lam - 10/04/2024 | report this review

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Arron was super helpful

Service

Quality

Value

Thank you to Arron who was thorough and helpful in running through all the features that BrightHR have.

Harnoop Singh - 09/04/2024 | report this review

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Friendly efficient service

Service

Quality

Value

I called BrightHR to reschedule a meeting and mentioned to Charlie Butler a few other issues I wanted resolved and asked for advice going forward. I assumed I would have to schedule in a call specifically for these issues. Within 5 minutes Charlie had resolved all my issues over the phone. Fantastic customer service and support from Charlie.

Tom Boyle - 08/04/2024 | report this review

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quick help on Method Statements

Service

Quality

Value

I had a quick question while I was writing Method Statements. Using the webchat was effective and prompt; Ellie was very helpful.

Patricia S - 08/04/2024 | report this review

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Arron - such a gentleman

Service

Quality

Value

I am new to BrightHR and had my induction with Arron last Friday who was a gentleman to deal with - so helpful, so patient and took me through the system with ease explaining everything. Excellent service - thank you Arron.

Eileen Hickey - 08/04/2024 | report this review

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Excellent Customer Service

Service

Quality

Value

Kirsty answered my call immediately and was super helpful and more in what information and help she gave me.

Britani Wilson - 05/04/2024 | report this review

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Excellent Customer Service

Service

Quality

Value

I had my initial welcome call with Paige today, she was bubbly & warm set up all my onboarding calls in a matter of minutes.

Sammy Hall - 05/04/2024 | report this review

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Excellent Technical Issue Resolution

Service

Quality

Value

A big thank you to Chloe Jones who quickly figured out why I was having difficulties with a bulk upload of employees. She knew straight away what the mistake was that I had made and was able to get me up and running fast.

Katie Sutton - 04/04/2024 | report this review

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On line support

Service

Quality

Value

Excellent prompt support from Ryan who enabled me to resolve issues with set up and changes to profile

Nicola Bell - 04/04/2024 | report this review

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Great help

Service

Quality

Value

I've had a few 'live chats' this morning with Ellie Metcalf - she was great at helping me resolve my issues with setting up employees, allocating teams and adding their holiday allowances. Thanks Ellie, you made it much easier!

Kerry Dunkley - 04/04/2024 | report this review

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Problem with website

Service

Quality

Value

I encountered a problem with adding a new employee. The help I received was instant, I did not have to wait for someone to answer.

Judi Havenhand - 04/04/2024 | report this review

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Great support

Service

Quality

Value

I was put through to Kirsty who was very knowledgeable with the software and answered my query quickly and efficiently. A credit to the team

Steve Thatcher - 04/04/2024 | report this review

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Gareth was great !!

Service

Quality

Value

Gareth showed me round the portal today he is very knowledgeable and explained everything really well 5 * from me.

Gael Malcolm - 03/04/2024 | report this review

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Very Helpful

Service

Quality

Value

Easy and quick online help chat. Sorted my issue within minutes so I can carry on with my day. Thank you Chloe

Caroline Lilley - 03/04/2024 | report this review

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Great service

Service

Quality

Value

Ellie Metcalf was very helpful today with my query. She responded to all my questions quickly and politely. BrightHR's online Chat service is a really useful tool. Thanks Ellie!

Karen Flood - 02/04/2024 | report this review

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Speedy Response - Justin

Service

Quality

Value

Thank you for the quick response and clear direction in our recent interaction. Greatly appreciated.

Una Clarke - 02/04/2024 | report this review

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Thank you Kirsty Ambrose

Service

Quality

Value

Kirsty was patient and helpful.

Carmen Moore - 02/04/2024 | report this review

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Thank you Ellie Metcalf

Service

Quality

Value

Ellie was very helpful in assisting me with some problems our employees were having.

Molly Marley - 02/04/2024 | report this review

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Support

Service

Quality

Value

The company provided excellent support and were extremely friendly I would highly recommend them

Colin Hayes - 02/04/2024 | report this review

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Rapid Response

Service

Quality

Value

I have dealt with a number of staff who are always very polite, knowledgeable and quick to respond to any queries

Callum McLaren - 01/04/2024 | report this review

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Great Support

Service

Quality

Value

New admin user to the BrightHR platform and had some issues with access. Justin swiftly sorted it for me and organised an introductory training session.

Greg Templeman - 28/03/2024 | report this review

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Excellent support

Service

Quality

Value

We are new to BrightHR and I was finding the transition of staff data from our existing platform to Bright HR extremely difficult but Kirsty Ambrose was of incredible assistance in effectively removing this headache for us. Above and beyond levels of customer service, attentiveness and attention to detail. Thank you

Jonathan Hodgkins - 27/03/2024 | report this review

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Excellent response

Service

Quality

Value

Would like to thank Kirsty Ambrose for reassuring me on deleting a duplicate employee profile, I was a little nervous to do it so I asked if she would stay on the phone with me while I went through the process. It was lovely to talk to someone who I could tell that was smiling with me.

Karen Perkins - 26/03/2024 | report this review

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Fantastic Help

Service

Quality

Value

Thankyou for the fantastic and speedy service i received. Kirsty Ambrose was professional and efficient in answering my query.

matthew nuttall - 26/03/2024 | report this review

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Support Help

Service

Quality

Value

Thank you Gabriele for the help. Question answered promptly.

Miranda Clapcott - 26/03/2024 | report this review

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Issue swiftly dealt with

Service

Quality

Value

I had a problem updating something on one of our employee's records. The service I received from Ellie Metcalf was really good - she explained the issue clearly and resolved it straight away. Recommended.

Sue Tucker - 26/03/2024 | report this review

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Calendar Sync

Service

Quality

Value

I contacted the team regarding a query I had around being able to sync the employee birthdays with my Google Calendar. Ellie Metcalf was able to help clarify the process for me in a quick and effortless manner, although it could not be done directly, it was possible as long as the day was booked as absence.

Mike Conroy - 26/03/2024 | report this review

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Account set up

Service

Quality

Value

Thank you Chloe Jones for you great assistance today

Carol Matshidiso Molebatsi - 26/03/2024 | report this review

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Online Walkthrough of BrightHR

Service

Quality

Value

Booked an online walkthrough of main functions of system. Charlie, was courteous, professional and dealt with my queries in a positive helpful way. Dealt with technical difficulties with Teams Meet proactively. Where was unable to answer query immediately took responsibility for following up with technical colleagues and will let us know. Overall delivered the walkthrough very well and also signposted future features coming online.

Maryjane Hartwell - 25/03/2024 | report this review

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Excellent support

Service

Quality

Value

Quick, accessible, professional and kind support system. Thank you Ellie.

Anna Olszak-Prochowska - 25/03/2024 | report this review

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Bright HR assistant

Service

Quality

Value

Thanks to Ellie Metcalf for her quick response and help with my question

Tim May - 25/03/2024 | report this review

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Great service

Service

Quality

Value

Easy to use and nice and clear for me. Today needed the customer service and Ellie Metcalf was super helpful.

Jo McCormick - 25/03/2024 | report this review

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Excellent service

Service

Quality

Value

I very rarely need to contact BrightHR as the software is extremely user friendly. Whenever I do the team are always helpful and friendly. Scarlett provided excellent service and resolved my query promptly . Thank you.

Charlie Wilson - 22/03/2024 | report this review

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Quick response

Service

Quality

Value

Thank you Ellie Metcalfe for such swift and friendly service this morning with multiple log in issue for service users. All now working great

Allie Glen - 22/03/2024 | report this review

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Access to BrightHR

Service

Quality

Value

22.03.24 - Just had to call 0844 892 3927 as when trying to log into my BrightHR account the screen showed 'You no longer have access to your Bright account' - thankfully Kirsty Ambrose was swiftly able to correct this, advising it was due to an end date not being carried over their end - she apologised for the inconvenience caused and reset and I am able to now log in - thank you.

Nicola Sparks - 22/03/2024 | report this review

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Brightly done. See what I did there?

Service

Quality

Value

I had an onboarding call with Leigh last week and in a whistle stop tour of the system, I was given an efficient and very clear steer on all the HR, Safe and various other aspects to the package. It certainly helped me get going and the webinars are proving really useful too. Happy customer so far!

Tim Ferns - 20/03/2024 | report this review

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Excellent Support - Ellie

Service

Quality

Value

Thank You Ellie Metcalf for your help and assistance today managing my "Bright Safe" query. Your advice has helped resolve a issue with E-Learning. Many thanks again

Steve Kirk - 19/03/2024 | report this review

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Fantastic Service!

Service

Quality

Value

Ellie Metcalf sorted a problem within 2 minutes...Thank you!!

STEVEN THOMAS MORGAN - 18/03/2024 | report this review

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Great customer service

Service

Quality

Value

Quick and responsive - have received great service so far. System is easy to use.

Sarah Bond - 18/03/2024 | report this review

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Quick and efficient

Service

Quality

Value

Took me through a process I didn't know quickly and efficiently - great service :-)

Fiona Smith - 18/03/2024 | report this review

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Ellie Metcalf Thank You

Service

Quality

Value

I'm a new Bright used and Ellie Metcalf helped me to add a new employee and assign eLearning modules to them too. Thank you Ellie!

Rav Roberts - 15/03/2024 | report this review

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Very Helpful

Service

Quality

Value

Thankyou Ellie Metcalf for you assistance today. The matter was resolved quickly.

Khalisah Brown - 15/03/2024 | report this review

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Thank you Kirsty

Service

Quality

Value

Kristy was extremley helpful in answering all the questions I had.

Louise Russell - 15/03/2024 | report this review

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Many thanks!

Service

Quality

Value

I have been speaking to Leigh Dignan for our Welcome Call. She was so lovely and helpful. She answered all our questions patiently and explained every little detail. Thank you so much, Leigh!

Ezgi Tunca Gerger - 14/03/2024 | report this review

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Bright HR Chat Support

Service

Quality

Value

Thank you, Ellie Metcalf, for the how-to-submit OT guide for employees. Very efficient response.

Aishat Adedoja - 14/03/2024 | report this review

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Great Service

Service

Quality

Value

Ellie Metcalf was brilliant and super helpful resolving some of our queries and getting them resolved really efficiently!

Shelley Coventry - 14/03/2024 | report this review

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BLIP Help

Service

Quality

Value

I had an issue with BLIP not allowing a person we had re-employed set up. Ellie Metcalf was able to resolve this issue quickly.

Matt Tyne - 14/03/2024 | report this review

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Support query

Service

Quality

Value

I had a virtual chat with Ellie Metcalf who was very quick to address an issue I had with a new employee record. Thank you Ellie for resolving my issue.

Claire Balch - 14/03/2024 | report this review

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Quick and helpfull

Service

Quality

Value

This is exactly the support anyone would need. My problem has been solved within 5 minutes, very professional and quick. Thank you Ellie!

Kate Zajdler - 13/03/2024 | report this review

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Thanks Kirsty

Service

Quality

Value

Thanks, Kirsty for the prompt help just now.

Simon O'Keeffe - 13/03/2024 | report this review

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Online chat

Service

Quality

Value

Just asked Ellie Metcalf a question about the calendar. Response was quick and really helpful, thanks Ellie :)

Denise Burge - 13/03/2024 | report this review

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Thank you Ellie Metcalf

Service

Quality

Value

Ellie Metcalf provided an excellent service, cleared up an issue we had with employee access.

Frank M - 13/03/2024 | report this review

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Good service

Service

Quality

Value

Rachel provided an excellent walk through of the BrightHR system and a follow up call and additional help with some difficulties I was having, really helpful and a comprehensive system.

Barry Goddard - 12/03/2024 | report this review

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Online Training

Service

Quality

Value

We had online training yesterday with Jamie Hilton on Bright Safe, he was professional and very clear on everything and we covered a lot of information. In fact we have had a couple of online training sessions and everyone has been very welcoming and accommodating.

Kay Walshaw - 12/03/2024 | report this review

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Support issue

Service

Quality

Value

Ellie Metcalf was very helpful, very quickly resolved my issue.

Kavanna Helliwell - 11/03/2024 | report this review

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Onboarding training - Arron Hardman

Service

Quality

Value

Great training session today with Arron. Really helpful and answered all my questions. Thank you!

Sophie Beet - 09/03/2024 | report this review

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BrightSafe issue

Service

Quality

Value

I had an issue with reviewing risk assessments on BrightSafe and Gabriele Phelan was very helpful in finding the reason for the issue. Friendly and efficient service.

Alex Daly - 08/03/2024 | report this review

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Customer Service

Service

Quality

Value

Thanks Ellie Metcalf for your help!

shabalaba deebadaba - 08/03/2024 | report this review

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Great Support

Service

Quality

Value

I dislike having to go through the AI chatbot before being referred but once through to Ellie she quickly found a solution for my problem and fixed it herself rather than telling me how to do it. Great service Ellie, thank you.

Vanessa Leeson - 08/03/2024 | report this review

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Thank you Ewan Logsdon!

Service

Quality

Value

Ewan took me through the BrightHR software this morning as part of our onboarding could not have been more helpful, or patient as I took my time to familiarise myself with the dashboard etc..Thank you Ewan and I know that I can just come back to you if I encounter any problems ! I have to say that everyone I have spoken to at Peninsula since our initial contact has been extremely friendly courteous and very helpful. Looking forward to working with you all in due course.

Fiona Barrett - 07/03/2024 | report this review

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Thank you Ellie Metcalf!

Service

Quality

Value

We are currently integrating different Bright apps together and Ellie has helped me sort the main issues I was experiencing. She was very helpful, thank you!

Claire B - 07/03/2024 | report this review

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Bright HR query

Service

Quality

Value

Thank you Gabriele for resolving my query so quickly. Appreciate the support.

Jo Aaron - 07/03/2024 | report this review

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Excellent service

Service

Quality

Value

BrightHR always provides great and quick support. I was connected with Gabriele who was able to help me instantly. Thank you!

Lea Mavec - 07/03/2024 | report this review

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Quick response

Service

Quality

Value

Thank you Ellie Metcalf for a quick and straight forward response to my query

Lauren Killcross - 07/03/2024 | report this review

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Good Service

Service

Quality

Value

Thank you Mr Gabriele Phelan. I got good customer service from you. Thank you ...

Abhil Lal - 06/03/2024 | report this review

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Excellent Service

Service

Quality

Value

I had recent cause to contact Bright HR to seek help with a particular problem and it was very definitely my good fortune to have been answered by Kirsty Ambrose. Kirsty has an excellent knowledge of systems, was the consummate professional and had me back and operational again in the blink of am eye. Very much appreciated Kirsty - Thank you

Dale Winchester - 06/03/2024 | report this review

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Thank you Rachel Riordan!

Service

Quality

Value

Thank you for showing us around the BrightHR and BrightSafe platforms today! Rachel was very clear and concise in navigating us around the platforms and answering any questions we had, all with a smile on her face. I feel confident going to her if we experience any issues or have further questions.

Maisie Cuthbert - 05/03/2024 | report this review

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Fantastic support!!

Service

Quality

Value

Thank you to Ellie for her chat this afternoon, she helped us understand the wellbeing side of Bright HR

Kate Deam - 05/03/2024 | report this review

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Bright Safe On-boarding

Service

Quality

Value

Had my training with Arron Hardman - clear and concise. Won't hesitate to contact him with any queries I may have as I start to use the system more.

Melanie Blackburn - 05/03/2024 | report this review

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help with locating a tutorial guide

Service

Quality

Value

I contacted the chat room to find out the location of the tutorial I required, I was passed by the chatbot to Ellie Metcalf who quickly and efficiently answered my query. many thanks

john henry - 05/03/2024 | report this review

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Excellent Product

Service

Quality

Value

We have used Bright HR for several years now and find it perfect for our purpose. Helpline response quick and efficient on few occasions needed.

Claire Campbell - 05/03/2024 | report this review

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We had our Bright HR induction - Elyse was great!

Service

Quality

Value

We had an induction this morning with Elyse - we went through the whole Bright HR system and was on hand to answer all of our questions and queries promptly. Elyse was super friendly and knowledgeable about the systems. We are looking forward to setting up our company on Bright HR to help aid company growth. Thanks Elyse!

Tom Shwenn - 04/03/2024 | report this review

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BrightHR - so far so good!

Service

Quality

Value

Ellie Metcalf was great at helping us through some issues we were having. Platform seems good so far and is well thought out.

Marc Ramaer - 01/03/2024 | report this review

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Gabriele, Great Help!

Service

Quality

Value

Spoke to Gabriele twice in one day same issue two different users. Was all around helpful ad super nice!

Callum Tomlinson - 01/03/2024 | report this review

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Good customer service

Service

Quality

Value

I appreciate your prompt service for my queries. Thank you very much Ms Ellie Metcalf.

Abhil Lal - 01/03/2024 | report this review

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Great support

Service

Quality

Value

Charlene was a great support in migrating our data to a new instance of Bright HR!

Richard Puglisevich Chase - 01/03/2024 | report this review

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Many thanks to Ellie Metcalf!

Service

Quality

Value

When using the BrightHR Chat Support, I often am linked to Ellie as my adviser and her support is fast, efficient and polite.

Lindsey Smith - 01/03/2024 | report this review

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Many Thanks Ewan Logsdon

Service

Quality

Value

I have had 2 training sessions with Ewan on my Bright HR account. There is a lot to take in but Ewan was patient and took his time explaining everything. He put me at ease and ensured I felt comfortable with each stage of the process. He reassured me I could contact him at any point if I needed to. I am feeling very positive and looking forward to making the most of my Bright HR

Sara Priestley - 29/02/2024 | report this review

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suppor

Service

Quality

Value

Gabirele was fantastic and gave me the assistance i needed :)

debbie carter - 29/02/2024 | report this review

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Thank you Ellie Metcalf!

Service

Quality

Value

Ellie was super helpful, assisting me with my queries. Was able to retrieve all the information I needed to setup.

Chloe Evans - 29/02/2024 | report this review

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Great work Ellie Metcalf

Service

Quality

Value

Thank you for your really quick response to my query. i was able to sort out my issue on the system and get on with other tasks.

Kristal Rocks - 28/02/2024 | report this review

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MoreLife

Service

Quality

Value

Very friendly and professional.

Ivanka Yotova - 28/02/2024 | report this review

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Onboarding session with Arron

Service

Quality

Value

Arron was so helpful this morning in our onboarding session, very informative and very quick to answer all of the queries we had!

Harley Dady - 28/02/2024 | report this review

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EXCELLENT ELYSE

Service

Quality

Value

Elyse Hibbs walked me through the system with patience and humor and clearly knows the software. Her manner was impeccable and is a credit to herself and Bright HR .

Jon Donoghue - 28/02/2024 | report this review

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Help with blip time sheet

Service

Quality

Value

Hi, I spoke today to a lady today named Kirsty Ambrose with the above query. She was so helpful and I appreciate it.

Adina Stephens - 27/02/2024 | report this review

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Kirsty Ambrose

Service

Quality

Value

Just wanted to say how helpful I found Kirsty to be when I contacted Bright with an employee problem when trying to access the site. Not having had any experience with Bright myself until a few weeks ago, Kirsty went through everything and explained the problem before offering to make contact with the employee. This she did on numerous occasions until the issue had been rectified, all being carried out in a professional, polite and patient manner.

Sally Baynes - 26/02/2024 | report this review

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Thanks Kirsty

Service

Quality

Value

Kirsty has been a huge help to our company. She has been quick to respond to my problems and shown me how to use Bright HR effectively. Thanks so much.

Daniel Tidswell - 26/02/2024 | report this review

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Mnay thanks Gabriele

Service

Quality

Value

During online chat Gabriele was so helpful sorting the issue I was having. The solution offered to me for historical workforce reporting, was simle and poerfect solutuoin for us. Tanks again Gabriele

Simon Houison Craufurd - 23/02/2024 | report this review

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Thanks

Service

Quality

Value

I needed help today as am setting up Bright HR for our company. Gabriele Phelan was very helpful and patient, helped me with all my questions.

J Lovett - 22/02/2024 | report this review

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Efficient helpful service

Service

Quality

Value

Ryan the team leader was very knowledgeable and helpful with helping me set up rotas and work the blip software. I

Jeylan Flemming - 22/02/2024 | report this review

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Thanks!

Service

Quality

Value

Ewan Losdon was very helpful and knowledgeable, the system is very straightforward, lots of help available and a very easy to understand ! Ewan very patient with my jumping ahead and asking difficult questions!

Sue Besant - 22/02/2024 | report this review

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Best HR Software

Service

Quality

Value

At Bizflix Global Private Limited, we are using BrightHR and this is really a best HR software available in UK market. Ms. Ellie Matcalf has helped me to solve some of my issues and she is really a gem of crown for BrightHR team. We rate them 5 Star.

Jeet Choudhary - 21/02/2024 | report this review

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Excellent Support

Service

Quality

Value

Gabriele was quick to respond and clear with her answer to my question. Thanks.

Genevieve Staley - 21/02/2024 | report this review

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Brilliant service

Service

Quality

Value

I have been dealing with Kirsty and she has been brilliant in helping resolve a few technical issues quickly and effectively.

Becky Hunter - 21/02/2024 | report this review

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Great Service

Service

Quality

Value

Brilliant and quick service from Gabriele who managed to fix our new employee registration issue in no time and was very friendly and polite throughout.

Matthew Reynolds - 21/02/2024 | report this review

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​​​​Kirsty Ambrose

Service

Quality

Value

Spoke to Kirsty today resolved our rota issue in 2 minutes very helpful

andy Mason - 20/02/2024 | report this review

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Quick & simple

Service

Quality

Value

Spoke with Ellie this morning. Her response was quick, simple but thorough! Thank you so much Ellie, have a great day.

Chloe O'leary - 19/02/2024 | report this review

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Great kick-off call with Leigh

Service

Quality

Value

Grateful for Leigh for helping me get started. We've got a ways to go but between Mark and Leigh, they've been both fantastic so far! Excited to start getting the full value out of this service.

Rory Hochstein - 16/02/2024 | report this review

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Great Service

Service

Quality

Value

Fast and efficient help with questions and solutions. I want to thank Gabriele for their help.

Deandra Rance - 16/02/2024 | report this review

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Portal Assistance

Service

Quality

Value

I needed assistance with the use of Bright Safe and spoke with Chantelle. She answered all my queries (and I had many) and pointed me in the direction of further assistance should I need anymore support in the future. Great help and support provided.

Lucy Garfield - 16/02/2024 | report this review

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Bright safe onboarding

Service

Quality

Value

Tony was very patient and helpful. He made all the arrangements in advance and called to remind me. On the call he answered all my questions and showed me how everything worked

Jane Hellings - 14/02/2024 | report this review

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Just getting started with staff of 30

Service

Quality

Value

Overall very good, with great support team. Quite a lot to get to know but software very good and each time you learn more it becomes more intuative. E learning courses are very good. We have found geolocation Blib more difficult as used to a clocking in system but may try the QR code version.

Angela Halksworth - 13/02/2024 | report this review

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Thank you Gabriele Phelan

Service

Quality

Value

So quick and so helpful!

Gillian Philpot - 13/02/2024 | report this review

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Help logging in

Service

Quality

Value

Ellie Metcalf was very supportive and helpful when i had difficulties logging in to the Bright platform.

Colleen Sargent - 13/02/2024 | report this review

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Thanks for your help Ellie Metcalf

Service

Quality

Value

Ellie assisted me in resolving my log in problems, she was very patient, and kind, even though my response was delayed, because I was multitasking while chatting with her, she made sure that my login details was resolved for me. Grace

Grace Akinosho - 13/02/2024 | report this review

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online query

Service

Quality

Value

Ellie Metcalf was very patient, she was very helpful from the very start and helped me resolve my query

Thorough care care ltd - 13/02/2024 | report this review

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Gabriele solved my query in one short sentence

Service

Quality

Value

Gabriele was great this morning. I had a query and she gave me the answer in one succinct sentence. Thanks Gabriele!

Louise Taghi - 13/02/2024 | report this review

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Very Knowledgeable

Service

Quality

Value

Thank you for your help today

Sue Whicker - 13/02/2024 | report this review

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Jamie, you are such a star!

Service

Quality

Value

Jamie, thanx for your patience in explaining more than one module and how they fit together. You make this system seem like the best thing that could have happened to us, and I believe you. I can see how so many of our current systems are already inside of Bright HR - I will suddenly have so much more time to apply my energy to what matters most.

Liz Mentor - 12/02/2024 | report this review

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Great customer service

Service

Quality

Value

I find brighthr's website and app very easy to use. I had an issue today when setting up an employees account, Gabriele Phelan from customer service was very helpful and quickly rectified my issue. Thank you

jade mccloud - 12/02/2024 | report this review

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Online Chat Help

Service

Quality

Value

I wasn't receiving my registration email to set up my account, used the online chat service and got through to Ellie Metcalf. Very friendly and efficient service, resolved my issue in seconds. Thanks very much!

Louise Pugh - 12/02/2024 | report this review

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Excellent Support

Service

Quality

Value

Thank you, Gabriele, for your assistance on the chat feature. I had a brief inquiry, and your prompt responses were exceptional.

Michelle Hayes - 09/02/2024 | report this review

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Bright HR Employee Setup

Service

Quality

Value

Thank you Laura Peake, amazingly helpful and supportive.....especially as I had soooo many questions!

Jo Barker - 08/02/2024 | report this review

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Excellent Support

Service

Quality

Value

Thank you Gabriele on the chat function. I only had a quick question and you were excellent, with your swift responses.

Michelle Nudd - 08/02/2024 | report this review

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Great support from Ellie

Service

Quality

Value

I recently had the pleasure of engaging with the customer service online chat support, and I must say, it was an exceptional experience from start to finish. From the moment I initiated the chat, I was greeted warmly and promptly by a representative who exhibited professionalism and a genuine willingness to assist. Not only was the representative knowledgeable about the product/service I was inquiring about, but they also went above and beyond to ensure that all of my questions were thoroughly answered. They patiently guided me through each step of the process, offering clear and concise explanations along the way. Thanks to the exceptional assistance provided by the Ellie on customer service online chat support team, I was able to resolve my issue quickly and efficiently. Their dedication to delivering top-notch service sets a high standard for others to follow. I would highly recommend their services to anyone in need of assistance.

Rich T - 08/02/2024 | report this review

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Efficient Support

Service

Quality

Value

Thank you Ellie for your quick help

Ioannis Nikolaidis - 08/02/2024 | report this review

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Thanks Ellie Metcalf

Service

Quality

Value

Very quick and helpful response from Ellie.

Claire P - 07/02/2024 | report this review

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Excellent onboarding and support from Aaron

Service

Quality

Value

I had an onboarding session to BrightSafe and Aaron did a great job explaining all the features and steps. His ongoing support is greatly appreciated, he is quick and clear in his responses!

Katarina Klobasa - 07/02/2024 | report this review

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Great assistance

Service

Quality

Value

Leigh Dignan provided a very friendly and helpful service and resolved all my queries very well. Excellent service, thank you.

sarah morrison - 07/02/2024 | report this review

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Online Training

Service

Quality

Value

Thank you to Josh for taking the time to answer all of our questions on using Bright HR this was very helpful and we all feel much more confident after the training session.

Jessica Cross - 07/02/2024 | report this review

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Bright virtual assisnt

Service

Quality

Value

Very helpful, super quick and efficient resolved what i needed straight away love working with eth Bright team

Toni Perera-Alfred - 06/02/2024 | report this review

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Ellie Metcalf

Service

Quality

Value

Was very helpful and efficient. Resolved my issue straight away.

Hayden Thomas - 06/02/2024 | report this review

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Friendly and helpful

Service

Quality

Value

The lady I communicated with, Gabriele P, was friendly and did her best to help answer my questions. Very happy with the customer service.

Rachel M - 05/02/2024 | report this review

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Excellent Service

Service

Quality

Value

Web support with Ellie Metcalf - answered my questions quickly and resolved my issue first time. Thank you

Lisa Louzado - 01/02/2024 | report this review

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Account support

Service

Quality

Value

Ellie Metcalf from the team was a great help, fast response. She solved my issue quickly. Thank you Ellie

Amy Bates - 01/02/2024 | report this review

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ADMIN RIGHTS SET UP

Service

Quality

Value

Ellie was able to point me in the right direction so that I was able to complete the required task promptly.

Nicola White - 31/01/2024 | report this review

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BrightHR query

Service

Quality

Value

Dealt with my query promptly and offered a resolution

Carol Wotton - 31/01/2024 | report this review

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Training session

Service

Quality

Value

I had a training session with Arron Hardman this morning and he was absolutely brilliant! Answered every question I had and went though each point patiently with me. I am very excited to set up our Company's account and start using the system.

Eleni A - 31/01/2024 | report this review

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HR Bright Registration

Service

Quality

Value

Prompt service received. Resolved my query in minutes.

Kay Harvey - 31/01/2024 | report this review

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Super speedy resolution

Service

Quality

Value

Super efficient help from Kirsty Ambrose today. Helped me solve my problem in a few simple steps. Very friendly.

Jennifer Divitt-Smith - 30/01/2024 | report this review

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Great customer service - Kirsty Ambrose

Service

Quality

Value

Kirsty was most efficient at resolving my e-learning query.

Jan Morris - 30/01/2024 | report this review

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Quick and Efficient Call to the Help Line

Service

Quality

Value

Called up with a online admin problem, Kirsty Ambrose very quickly solved the issue for me. Thank you Kirsty

Natalie Timms - 30/01/2024 | report this review

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Thank you Jamie.

Service

Quality

Value

Thank you Jamie for spending your time with myself and Maureen. talking us through the new system. very knowledgeable and answered any queries we had. Would highly recommend.

charlotte Hubbard - 29/01/2024 | report this review

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Kirsty Ambrose

Service

Quality

Value

I had a query with the system that I couldn't figure out on my own - phoned through to the helpline & spoke with Kirsty - very friendly and helpful and was able to resolve my query in seconds and spoke to me through it step by step to make sure it worked how I needed it to.

Gillian Drummond - 29/01/2024 | report this review

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Online Training - Ewan Logsdon

Service

Quality

Value

Thanks for the online training it was really helpful. Ewan was great, he put up my questions, the poor connection (issue my end) and was up for a bit a laugh, which always helps when you are being trained online!!!

Andy Richardson - 29/01/2024 | report this review

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Really helped clearly

Service

Quality

Value

I recently contacted Bright HR for assistance with an issue regarding annual holiday entitlement, and I was thoroughly impressed by the service I received. Kirsty, the Data Migration Administrator, was exceptionally helpful, addressing our query with remarkable efficiency and professionalism. What truly stood out was her ability to resolve a long-standing issue that we had struggled to understand for years. Kirsty provided clear, straightforward explanations that have now equipped us with the knowledge we need to move forward confidently. Her pleasant demeanor and expert guidance made the entire experience incredibly positive. I highly recommend Bright HR for their excellent customer service and commend Kirsty for her outstanding support.

Celsius Plumbers - 26/01/2024 | report this review

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Support help

Service

Quality

Value

Ellie Metcalf was very helpful, took time to go through problems and help where she could.

Nicola Short - 26/01/2024 | report this review

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Great service

Service

Quality

Value

Kirsty was very helpful & showed a lot of patience when i rang the support help line to talk me through an issue i was experiencing, thank you

Tina Riley - 25/01/2024 | report this review

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Access Query

Service

Quality

Value

Ellie Metcalf helped clarify my question and was very helpful

Carole Mail - 25/01/2024 | report this review

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Excellent Support

Service

Quality

Value

My query was dealt with by Kirsty Ambrose, she explained very well and ran through the process with me over the phone. Thank you Kirsty!

Alek Ahmed - 25/01/2024 | report this review

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super helpful

Service

Quality

Value

Ellie Metcalf yesterday was a real help to me when dealing with my bright hr desktop, I have an issue I could not remedy and she was able to clearly and quickly resolve it for me. Bright Hr on the whole had been great addition to our admin here.

AUDREY BISCOTTI - 24/01/2024 | report this review

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Rapid response to my query

Service

Quality

Value

Thank you Ellie Metcalfe for answering my query so quickly and efficiently

jennifer byrne - 24/01/2024 | report this review

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Useful

Service

Quality

Value

Thank you Ellie M. You gave me the answers I needed without the need to call the helpdesk.

H Davidson - 24/01/2024 | report this review

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Online Support

Service

Quality

Value

Many thanks Ellie Metcalf for a very quick response to my question

Jacqui Ives - 23/01/2024 | report this review

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Thank you Ellie Metcalf

Service

Quality

Value

speedy service

Geoff Walsh - 23/01/2024 | report this review

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Meeting with Simon

Service

Quality

Value

Thanks to Simon for taking the time to show my colleagues & I the BrightHR & BrightSafe software! He was very meticulous in his training and we had a few chuckles along the way.

Aimee Hastings - 22/01/2024 | report this review

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Arron

Service

Quality

Value

Arron was very helpful and patient. I am a new user and was very happy that i had a supportive voice at the end of the phone. I learned a lot during the 45 min call and i felt a lot less overwhelmed when we finished.

Jackie O Brien - 22/01/2024 | report this review

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Great Support

Service

Quality

Value

Thank you for your amazing help with all of our queries Kirsty - Excellent service

Jack Herriot - 19/01/2024 | report this review

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Online support

Service

Quality

Value

Thank you Kirsty for your time and patience with all my questions today. I found the advice and training very helpful.

Katy Oxborrow - 19/01/2024 | report this review

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Helpful

Service

Quality

Value

Joshua Yates was very helpful

Dale Ball - 19/01/2024 | report this review

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Kirsty

Service

Quality

Value

Brilliant customer service was able to answer my question straight away and sort the issue out which I had in a matter of minutes.

Samantha Ware - 19/01/2024 | report this review

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Training and Support

Service

Quality

Value

Thanks Jamie Hilton for taking the time to show us BrightHR and Brightsafe. Really helpful and informative and has saved us a lot of time.

Alex Wright - 19/01/2024 | report this review

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Help with access levels

Service

Quality

Value

I spoke with Leigh Dignan who was very friendly and helpful with my query. Unfortunately, she was unable to help with my problem due only to the fact that the software did not permit me to adjust access at Manager level to exclude Contract of Employment, thus giving information to Manager about staff salary. Access is denied to Payroll so would make sense not to allow salary information shown on Contracts too.

Linda Field - 18/01/2024 | report this review

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Great customer support

Service

Quality

Value

Special thanks to Kirsty Ambrose for sitting with me for quite a long time and running through a heap of questions we had on the system as new customers. We were able to get all our questions answers and changes that we wanted made. Thanks again

Victoria Boyle - 18/01/2024 | report this review

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Help with log-in issue

Service

Quality

Value

Leigh on the Bright HR support team helped me sort out an issue I experienced with logging into our account and was able to change some contact details for me all at the same time. She was very helpful and friendly and nothing was too much trouble. Thank you, Leigh :-)

Mary Anne Beveridge - 17/01/2024 | report this review

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BrightSafe

Service

Quality

Value

Jamie Hilton helped introduce me this morning to this software. He was patient and friendly and explained everything so concisely! Jamie asked me if I had any questions each time a topic was finished with and didn't mind when I interrupted him to ask something else. Thank you for taking the time to show me the software Jamie. Great trainer!

Cathy O'Neill - 17/01/2024 | report this review

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Onboarding Call

Service

Quality

Value

Our onboarding call with Arron Hardman today was informative, clear and concise. Explained really well and very professional Thank you

amanda peffer - 16/01/2024 | report this review

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Rachel Great Individual

Service

Quality

Value

Rachel has been of great benefit to both me and to the organisation that I operate in. She was a polite and professional individual. She clearly understood each question that I needed answers to. She knew the Bright system from the back of her hands. Keep up the great work Rachel and every success within your job. Thank You !

Shabo Saleem - 16/01/2024 | report this review

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Thank you Kirsty Ambrose

Service

Quality

Value

Thank you for your help very patient and helpful

Jane Roberts - 16/01/2024 | report this review

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Massive Help

Service

Quality

Value

Great initial meeting, walked me through the system in a clear and informative way, would recommend

Steven Soar - 15/01/2024 | report this review

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Thank you Charlene!

Service

Quality

Value

Called up to get some help with the BrightHR dashboard. Spoke to Charlene who was great. Was able to find the answer to my query and give clear instructions on how to make the changes. Thanks again!

Katy Davies - 15/01/2024 | report this review

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spot on !!

Service

Quality

Value

Jamie walked me through the whole dashboard in a very understandable way, which I need. He was spot on and so is Bright.

David Forward - 12/01/2024 | report this review

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Big thanks to Simon Shearer

Service

Quality

Value

had my onboarding call with Simon Shearer today, easy going guy and was an enjoyable call, clear concise and easy to follow information. looking forward to getting up and running properly now and Simon was approachable enough that I would be happy to email him with any questions. Big thanks!

Aine Thompson - 11/01/2024 | report this review

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Brilliant induction

Service

Quality

Value

Arron Hardman led our induction and was very helpful, friendly, professional and informative.

Lorna Gatherer Ford - 11/01/2024 | report this review

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Brilliant Elyse Hibbs!

Service

Quality

Value

Thanks Elyse for being so patient and demonstrating all the Bright HR and Bright Safe bits and bobs. Very clear and helpful and I am feeling very confident in using them now.

Nicola Gray - 11/01/2024 | report this review

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New to Bright HR

Service

Quality

Value

So far the system and the associated support service has been brilliant. I'm looking forward to having my team fully set up and making the most of all of the functionality and benefits of our account.

Carly Ralph - 10/01/2024 | report this review

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Excellent Support Kai

Service

Quality

Value

I have been working with Kai for the last year and anything at all I have needed she has been more than happy to help with and does so very efficiently. Excellent service

Tracey Burns - 10/01/2024 | report this review

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Very Impressed

Service

Quality

Value

Jamie Hilton carried out a zoom call with me for my work and explained everything from start to finish, he made it all very easy and simple.

gerald stern - 09/01/2024 | report this review

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Thanks Ellie - Date Entry Admin

Service

Quality

Value

Ellie was very helpful and resolved my issue right away. Thank you

Ariana Ajodha - 09/01/2024 | report this review

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Fantastic customer servise

Service

Quality

Value

Kirsty Ambrose was efficient and and very helpful.

lorna wallbanks - 08/01/2024 | report this review

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Very helpful

Service

Quality

Value

Quick to get hold of and resolve my issues

Chris Law - 08/01/2024 | report this review

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Thank you Leigh

Service

Quality

Value

Thank you so much for your quick response and patience. Very helpful would have no hesitation on recommending Bright HR to anyone.

Linda Rapson - 08/01/2024 | report this review

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I love working with Bright and Simon Shearer

Service

Quality

Value

When i moved businesses last year one of the first things I did was contact Bright HR to partner with them again. Easy to use platform. Simple integration and lots of great features. Simon Shearer has been attentive, knowledgeable and accommodating the whole way through. Its a pleasure to be supported by him.

Genevieve Davey-Smith - 08/01/2024 | report this review

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Support Advice

Service

Quality

Value

I called and Kirsty Ambrose assisted me this morning and was extremely helpful in sorting out my questions and queries. Thank you Kirsty

Sharon Timm - 08/01/2024 | report this review

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Thank you Tony Ogbe

Service

Quality

Value

I had an excellent section with Tony, I think it is a software I am prepared to use and get the right benefit out of ity.

Bisola Obileye - 05/01/2024 | report this review

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Excellent

Service

Quality

Value

Excellent service from Kirsty who was quick, knowledgeable and thorough with her support, she had a fantastic and friendly telephone manner.

Natasha Wilton - 05/01/2024 | report this review

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Thanks Ellie

Service

Quality

Value

Ellie gave me prompt advice and was able to resolve my query swiftly.

Lea Johnson - 05/01/2024 | report this review

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App Support

Service

Quality

Value

I was having some issues with the app, so reached out for support. With the help of Ellie, the issue was sorted in just a few minutes.

Neil Swann - 05/01/2024 | report this review

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Prompt and Efficient

Service

Quality

Value

Many thanks Ellie Metcalf for the prompt and efficient way you dealt with my enquiry

anon anon - 05/01/2024 | report this review

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Brightsafe

Service

Quality

Value

Thank you to Tony Ogbe for my training session on Brightsafe today. Very informative and friendly service.

James Asbrey - 05/01/2024 | report this review

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Holiday Allowance Query

Service

Quality

Value

Spoke to Ellie on live chat today and she was able to advise on the queries and issues we had with updating holiday allowances for the new year. Very quick, efficient and professional service provided by Ellie

Jo Hawkins - 04/01/2024 | report this review

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Thank you to Ellie Metcalf

Service

Quality

Value

Thanks to Ellie Metcalf, who helped me solve my login problems, answered my questions and provided guidance. We are currently implementing BRighter HR and testing this software before it is released to our colleagues. I had trouble logging in to the system, although I had access before. Ellie Metcalf kindly picked up my questions and supported me in this matter. Thanks again!

Vaida Devene - 04/01/2024 | report this review

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Thank you Kirsty

Service

Quality

Value

Very helpful and quick advice. Sorted my problem very quickly which enabled me to finish my task . :)

Donna Evans - 04/01/2024 | report this review

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BrightHR Support

Service

Quality

Value

Thanks Ellie for your prompt response & answering my query!

Suzanne Rowe - 04/01/2024 | report this review

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Brightsafe Query

Service

Quality

Value

Many thanks to Ellie in assisting me with the two BrightHR queries I had. Your instructions where concise and easy to follow

Bill Whitelaw - 04/01/2024 | report this review

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Support Query

Service

Quality

Value

Thank you Ellie for your assistance with my query on sharing documents through BrightHR to employees. Prompt and detailed response much appreciated.

Jeanette Thurston - 04/01/2024 | report this review

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re-engaging an employee

Service

Quality

Value

Ellie Metcalf from BrightHR gave me a prompt and helpful answer. This is a good service, thank you.

Melanie Phillips - 04/01/2024 | report this review

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Very helpful and friendly

Service

Quality

Value

Charlene explained she was part of the overflow team so may not have all the answers to hand. I had a few questions and she found the answers to all of them. She was very friendly, professional and helpful.

Laura Bacon - 04/01/2024 | report this review

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Exellent Suppot

Service

Quality

Value

Called regarding bank holidays been removed from annual leave entitlement and Charlene was lovely and very helpful. Talked me though each step Thank you again

steph greaken - 03/01/2024 | report this review

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Quick to resolve

Service

Quality

Value

Had an issue when i had to change settings. Issue resolved quickly. Perfect

Sarah Doogan - 03/01/2024 | report this review

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Registering on app

Service

Quality

Value

I spoke to kirsty today as I couldn't register on the app, she was absolutely amazing and very patient as I am a dinosaur with technology. She couldn't do enough to help me. Made me feel so at ease and was very interactive with me and seemed to enjoy her job

Debbie Stevens - 03/01/2024 | report this review

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Thank you Ellie Metcalf

Service

Quality

Value

Ellie provided excellent service and helped me out with a query I had quickly and efficiently.

Eleanor Gibson - 03/01/2024 | report this review

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Great Support

Service

Quality

Value

Fantastic support from Kirsty. I had an issue regarding adding a new employee on the platform. Kirsty found out what the issue was, and resolved straight. Very competent and a lovely character over the phone. Thank you.

David Rowe - 03/01/2024 | report this review

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Elyse

Service

Quality

Value

I'm writing a review to thank Elyse for her patience and professionalism in explaining the BrightSafe System to me. We, as a company are looking forward to utilising all the tools available to us. Thank You

Alison Swindells - 03/01/2024 | report this review

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Always so helpful and efficient

Service

Quality

Value

Ellie Metcalf was my online advisor and was very efficient and helpful. I have always found the service I receive from Peninsula via phone, email or their online help to be fantastic. Many thanks to you all

R H - 03/01/2024 | report this review

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Kirsty Ambrose

Service

Quality

Value

Thanks Kirsty for quickly sorting out my issue with annual leave

Arron Wilkes - 03/01/2024 | report this review

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BrightHR

Service

Quality

Value

Ellie was fantastic at resolving the issues that I was experiencing - she was quick, polite and knowledgeable. Brilliant to be able to get support in real time that enable me to continue with the days work. Thanks Ellie

Simon McLauchlan - 02/01/2024 | report this review

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Instant help

Service

Quality

Value

Unlike other online help services, you receive help immediately, and you feel like they are only working with you and not answering many other queries at the same time. Very efficient. Dealt with Ellie twice today, and also Ben, all for different queries I was having. Highly recommended.

Nicky Hutchinson - 02/01/2024 | report this review

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Needed advice re: holiday allowance

Service

Quality

Value

I dealt with Ellie today and was very pleased with how she handled my queries. She answered in no time (sometime you have to wait for ages to get an adviser on chat) and her answers to my questions were quick and on point. Thank you.

Lauren Barreau - 02/01/2024 | report this review

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Huge thanks to Ellie

Service

Quality

Value

....who was most helpful clarifying areas of the Bright HR hub today and patient with me getting up to speed post Christmas break!

Susannah House - 02/01/2024 | report this review

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Bright HR training

Service

Quality

Value

completed Bright HR training with Gareth, he was extremely knowledgable, listened to us and helped guide us through everything we needed help with. very patiemt at repeaing stuff when required also. great support

michael mcneill - 27/12/2023 | report this review

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Excellent Online Help

Service

Quality

Value

Kirsty from BightHR assisted me with a number of tasks I needed to do quickly. Unlike other online help, just understood my requests and walked me through what I needed to do following up with guidelines. I felt she was invested in helping and would take the time needed.

Carol Bell - 22/12/2023 | report this review

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Online Support

Service

Quality

Value

Amazing support from Kirsty online. I was having trouble remembering how to adjust working time patterns and Kirsty sorted it all out very efficiently for me within seconds. Many thanks.

David Baker - 21/12/2023 | report this review

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Thank you Leigh!

Service

Quality

Value

Efficient and friendly service! Thank you for dealing with my queries. As a new user to the platform, I will enrol in the webinars that are available

Amy Winter - 21/12/2023 | report this review

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Bright Safe Webinars

Service

Quality

Value

Brilliant webinar with lots of information. Looking at changing how we do things so it is included on BrightHR

Clare Rutherford - 21/12/2023 | report this review

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BrightHR Support

Service

Quality

Value

Kirsty was fantastic at resolving two issues I was having - she was quick, polite and knowledgeable. Brilliant to be able to get support in real time. Thanks Kirsty!

Lauren Milligan - 20/12/2023 | report this review

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Kirsty via Chatbot - brilliant

Service

Quality

Value

I have had a couple of interactions with Bright HR LiveChat, and so far Kirsty is the only one that has responded with complete understanding of the product. Her responses were to the point and resolved my query immediately.

Victoria Todman - 20/12/2023 | report this review

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BrightHR Support

Service

Quality

Value

I used the chatbot and got direct to Kirsty who answered my question immediately.

Catherine Hawley - 20/12/2023 | report this review

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Online help via Ellie

Service

Quality

Value

We are still learning the ropes on BrightHr and Ellie was there to answer any questions we had :)

Esther Madzima - 14/12/2023 | report this review

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Gareth Cartledge H&S Onboarding

Service

Quality

Value

Great training session with Gareth today. He was very helpful and quickly able to answer any questions myself and my colleague had. We are looking forward to starting to use the software and know we can contact Gareth again with any queries.

Jessica Shone - 13/12/2023 | report this review

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Great communication

Service

Quality

Value

Arron was very schematic and he answered all my questions in a very clear and easy manner. Would highly recommend Bright HR to all my friends! Merry Christmas and a Happy New Year!

Elena Trache - 12/12/2023 | report this review

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Online Support via Ellie

Service

Quality

Value

We are just starting to use Brighthr and I have a question setting up an employee as a admin plus as an employee so needed to profiles as they were the main contact for the account. Ellie steer me into setting this up correctly as I wasn't initially understanding the process 😁

Adrian Pickard - 12/12/2023 | report this review

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Thank you

Service

Quality

Value

I always love the support I get from BrightHR team, especially Simon Shearer and Hadesa. Their service is quick and efficient.

Aisha Aumeer - 11/12/2023 | report this review

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Onboarding Call

Service

Quality

Value

Gareth Cartledge was extremely helpful and informative

Hala Sloan - 11/12/2023 | report this review

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Great service Gareth

Service

Quality

Value

Just new to the software. Very easy to use and the staff are very helpful. Highly recommend. Just had a welcome call from Gareth who was really helpful and informative.

stephen mcclements - 08/12/2023 | report this review

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Knowledgeable and patient

Service

Quality

Value

Gareth was extremely helpful, answering all my queries and giving me the confidence to explore the platform in full

Jane Booty - 08/12/2023 | report this review

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Introduction session to Bright HR

Service

Quality

Value

Jamie Hilton just carried out introduction session to the service. Couldn't have been any better, made everything clear to understand and very helpful. Even waited patiently when our IT had some issues! Politely, friendly and helpful. Could not ask for more.

sue giles-dunn - 08/12/2023 | report this review

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Helpful and informative

Service

Quality

Value

Makinzie was so patient, and helpful taking me through Bright HR & Safe. Feel comfortable in the knowledge I can go to Makinzie in the future with any queries.

PAULA Scotland - 07/12/2023 | report this review

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Bright Onboard Tutorial

Service

Quality

Value

Arron was very helpful in showing me how the site works, he answered all my questions and i'm looking forward to using the tools this site offers to help my business in HR.

Andrew Beach - 06/12/2023 | report this review

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Online Training

Service

Quality

Value

Aaron was really helpful and supportive, answered all our questions and provided excellent additional information. BrightHR will definitely assist our business and streamline the HR processors.

Sharon Coulter - 06/12/2023 | report this review

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Online Training

Service

Quality

Value

Many thanks to Makinzie Welch for guiding me through the online platform - I had a few technical issues to start with and she was very patient with me! Once sorted she was very clear with her explanation's- thank you!

Liz Hindmarch - 04/12/2023 | report this review

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Quick and helpful service

Service

Quality

Value

Ellie provided prompt answers to all my questions.

Janet Shields - 01/12/2023 | report this review

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chat support

Service

Quality

Value

Ellie was very helpful on a number of issues I wa having.

James Waters - 30/11/2023 | report this review

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Excellent online help

Service

Quality

Value

I used the chat function for the first time today, and my issue was solved in a matter of minutes. Very efficiently handled.

Liz Bishopp - 29/11/2023 | report this review

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Log On Problem

Service

Quality

Value

Had a login problem with the App. Tried the online help and Ellie arrived to help. She was polite, helpful and efficient. Was logged on within the hour. Thanks Ellie

James Quin - 29/11/2023 | report this review

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Mackinzie training tutorial

Service

Quality

Value

Really knowledgeable and helpful. New system looks great and should save us so much time.

david whitfield - 28/11/2023 | report this review

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Helpfull

Service

Quality

Value

Makinzie Welch was extremely helpful and fully explained the BrightHR system to me. Any questions I had were fully answered.

Kerry Grayston - 28/11/2023 | report this review

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Very helpful and friendly service

Service

Quality

Value

Simon was very helpful and explained the system to me clearly. I was very happy with the service and would feel comfortable contacting him for further assistance should I need to.

Sue Blunerfield - 27/11/2023 | report this review

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Online Training

Service

Quality

Value

Very good and helpful. Massive asset to my company. Highly recommend them

Russell Martin - 25/11/2023 | report this review

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Bright HR Prime On-board

Service

Quality

Value

Simon, thank you for taking the time run through the benefits of BrightHR and for answering all my questions.

Ben Kirby - 24/11/2023 | report this review

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Very useful!

Service

Quality

Value

I had an online session with Makinzie Welch who was very patient and lovely to deal with. She went through everything and made sure all areas were covered. Makinzie made everything very clear and helped me with a couple of queries.

Karen Harpur - 24/11/2023 | report this review

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Training

Service

Quality

Value

We had an online training session with Joshua Yates today which was extremely helpful. He talked us through tasks step by step and answered our numerous questions! Thank you Josh you were great.

Rachel Standley - 23/11/2023 | report this review

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Fantastic software & support

Service

Quality

Value

Today we migrated over from HROnline. It was very fast. I had a few queries and Ellie Metcalf responded so quickly and was very knowledgeable. Impressed.

Karen Otoo-Anakwa - 23/11/2023 | report this review

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Wow! To good to be true

Service

Quality

Value

I had a meeting scheduled with Gareth Cartledge today. Gareth was so kind and professional in explaining the services available to me. He was patient in answering my questions. Thank you so much.

Salma Shaheen - 22/11/2023 | report this review

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New Custom Reports

Service

Quality

Value

Kirsty was very helpful today, I had a couple of questions for her and she dealt with them promptly and efficiently, I wasn't able to get all the help I needed but as she explained this report is a new report and in the process of being tested , which is fine, she also helped me find a report I had previously looked at but I had forgotten where it was

karan marshall - 22/11/2023 | report this review

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Thank you Gareth

Service

Quality

Value

Gareth gave me a tutorial on how to navigate through brightsafe and brighthr. He was well informed and patient and answered all tge questions that I had. He made me feel more at ease.

Wanjiru Macharia - 21/11/2023 | report this review

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Excellent

Service

Quality

Value

An exceptional piece of software with outstanding people within the team makes for a brilliant relationship. I am absolutely delighted we made the switch to Bright HR and everything they have promised has been delivered. We had an introduction from Josh today who presents the software in such an easy manner and answered all questions we asked.

Dan Balsdon - 20/11/2023 | report this review

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The gift that keep on giving !

Service

Quality

Value

We have been working with Bright HR for over three years now, during this period, Bright has supported us every step of the way, offering us a high level of compliance, knowledge and confidence in dealing with our workforce. This partnership has grown into further support packagers including Bright safe and wellbeing. We are also seeing positive updates across their online platforms. Also a special thank you to our account manager Sue Hargreaves, who has been exceptional in recent weeks, navigating some challenging matters that required a strong character and an experience head to manage the companies objectives.

Darren Thomas - 15/11/2023 | report this review

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BRIGHT HR INFORMATIVE GUIDANCE BY SIMON SHEARER

Service

Quality

Value

MY NAME IS SHAFIQ AND TODAY I HAD A VERY INFORMATIVE LECTURE BY SIMON SHEARER ABOU THE USE OF BRIGHT HR SOFTWARE. HE COMMUNICATED THE THINGS IN A VERY SIMPLE AND EASY WAY AND IT WAS A VERY HELPFULL AND I AM SURE THIS ONE HOUR WILL HELP ME IMMENSELY IN DEALING THIS SOFTWARE. THANKS ALOT SIMON...STAY BLESSED.

SHAFIQ UR REHMAN SHAFIQ - 15/11/2023 | report this review

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Helpful and knowledgable

Service

Quality

Value

Makinzie was very helpful and patient when teaching me about Bright and their multiple services.

T. James - 14/11/2023 | report this review

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Kirsty BrightHr

Service

Quality

Value

Kirsty was able to assist with all of my questions quickly and efficiently thanks Kirsty. much appreciated.

Sharon Catt - 14/11/2023 | report this review

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Ellie is wonderful

Service

Quality

Value

Ellie solved my issue in no time! Great to work with, and the solution was easy peasy. Thanks Ellie!

Desiree Humenny - 13/11/2023 | report this review

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Excellent support from Ellie!

Service

Quality

Value

I had a few questions about differnt aspects of the day to day workings of Bright HR. Ellie provided answers professionally giving me th clarity I needed. Thanks you for your patience Ellie

Joyce Quigley - 13/11/2023 | report this review

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Guidance and Support

Service

Quality

Value

I spoke with Ellie this morning regarding training for Bright Hr and inputting annual leave. She was very helpful and supportive giving me the relevant people to call/ email to book training sessions with and for immediate support with annual leave information. Thank you so much Ellie

Tracey Winstanley - 13/11/2023 | report this review

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Makinzie Welch - Induction

Service

Quality

Value

Makinzie Welch could not have been more helpful. I am new to Peninsula systems and Makinzie has provided a warm welcome and reassuring start to the process.

Barry Hill - 13/11/2023 | report this review

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Great Product Great Demo

Service

Quality

Value

Makinzie gave us a really detailed introduction that made the programme look super easy to use and answered all of our questions throughout!

Jack Swadling - 13/11/2023 | report this review

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First Bright HR Session - Joshua Yates

Service

Quality

Value

Introductory session to Bright HR by Joshua Yates. Excellent session with good insight into what the package can provide. Most impressed with the product and customer service- thank you.

Helen Williams - 10/11/2023 | report this review

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Onboarding

Service

Quality

Value

Jamie gave a great overview today and answered all our questions

Elaine Byrne - 10/11/2023 | report this review

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Bright HR & Safe Overview

Service

Quality

Value

Aaron gave a very informative overview of Bright HR & Safe in a friendly and relaxed way. He was very helpful and patient and answered all queries we had. He also followed up with an email with his contact details should we have any further queries. Very helpful - thank you.

Tracy Abbott - 09/11/2023 | report this review

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Fantastic Tutorial from Joshua

Service

Quality

Value

I highly recommend Joshua for anybody wanting an online tutorial! I was already somewhat familiar with the essential BrightHR features but by listening to how I described my day-to-day tasks, Joshua showed me ways to work more effectively by integrating more advanced BrightHR functions into my routine. I'll definitely ask for him to lead any more tutorials that I request in the future.

Hannah Selig - 07/11/2023 | report this review

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Online Training,

Service

Quality

Value

I had Bright HR tutorial today with Gareth. He was very informative and helpful. Thank you.

Craig Gallagher - 03/11/2023 | report this review

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Excellent Introduction

Service

Quality

Value

Makinzie Welch provided an excellent introduction to the BrightHR Portal. She navigated me through the site very effectively and efficiently whilst patiently listening and answering queries I had with the initial start up process. She has provided me with lots of links which I know are going to help me and also gave assurance that she would be available going forwards should I need her assistance which is hugely important as I'm sure I will. Thanks Makinzie.

Veronica B - 02/11/2023 | report this review

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Great Introduction to Bright HR from Joshua Yates

Service

Quality

Value

Thank you for your great introduction to Bright HR, Joshua - I am confident that this will save me a lot of time in the future. Josh was very patient and no question was too much. Great first impression of the service and what's to come! Thank you

Leonie Tuexen - 31/10/2023 | report this review

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Many thanks Arron Hardman!

Service

Quality

Value

Arron Hardman was extremely helpful in walking me through my confusion with setting up and utilising Bright HR properly. I now feel confident in using the product and also know where to go with any questions I have in the future.

SEZER Erol - 31/10/2023 | report this review

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Very informative training!

Service

Quality

Value

Had my Bright training today with Arron, it was very informative. He was patient with my pants computer knowledge and i feel like ive learnt alot!

Joinery by Oakvale - 30/10/2023 | report this review

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Thanks Arron

Service

Quality

Value

Arron has been allocated our account manager. He has taken us through the training we need to get cracking. He was friendly, helpful and informative Thanks Arron!

Helen Hoggins - 26/10/2023 | report this review

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EE Set up

Service

Quality

Value

Kirsty was very helpful :)

keri innes - 25/10/2023 | report this review

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Clear and Easy Use Explained

Service

Quality

Value

Jamie was excellent at explaining our way through the system. Given all the useful links for help and direction. Very useful meeting, thankyou Jamie.

DONNA GILLARD - 25/10/2023 | report this review

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Many thanks Jamie

Service

Quality

Value

Jamie was very helpful and very knowledgeable about the system

Helen Ball - 24/10/2023 | report this review

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Brilliant Service

Service

Quality

Value

I'm a stickler for good customer service and Kirsty was the epitome of that today providing efficient and accurate support navigating me through a few teething issues I experienced as a new user in BrightHR app. Many thanks Kirsty, you're a star.

Vian van der berg - 24/10/2023 | report this review

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Great Help!

Service

Quality

Value

Kirsty was super helpful explaining the different permission roles and how to tailor them to achieve our desired results. Friendly, knowledgeable and patient.

Becky Neal - 24/10/2023 | report this review

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Thanks Paige and Elliot

Service

Quality

Value

Excellent response times, very patient and very helpful

Andrew Percy - 23/10/2023 | report this review

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Training

Service

Quality

Value

I had my first admin training with Josh Yates today, he was patient and knowledgeable and we covered a lot in our first session. We've made a good choice in engaging BrightHR, so far so good!

Katie Ulvert - 20/10/2023 | report this review

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Thanks Makinzie Welch

Service

Quality

Value

Thanks so much Makinzie for running through Bright Safe and HR with me today. Excellent knowledge and made it a breeze to get up and going. Very helpful and patient, look forward to working with you again!

Peter Day - 20/10/2023 | report this review

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Kirsty is an absolute Angel!!

Service

Quality

Value

I cannot praise Kirsty enough for the incredible help she provided me with! Not only was she polite, cheerful and eager to help, but her response times meant an issue I had been trying to fix for weeks was sorted in under an hour! I’m truly so impressed and thankful for the interactions I had with her: she’s a credit to the company and I wish her all the best! She truly deserves it.

Deanna Russell - 19/10/2023 | report this review

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Excellent Support

Service

Quality

Value

Thank you to Simon Dixon and Paige Bradshaw for their excellent support with set up and training.

Caroline Coombes - 18/10/2023 | report this review

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Excellent Training Session and Service

Service

Quality

Value

Rachel Riodran was fantastic she gave me a brilliant training session and was really helpful and friendly. She also answered any questions I had and resolved them.

Catherine Barton - 18/10/2023 | report this review

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Great assistance

Service

Quality

Value

I sent a question for help on the website..Kirsty replied very quickly and easily resolved this for me- Thank you so much

Samantha Musgrave - 18/10/2023 | report this review

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Makinzie Welsh

Service

Quality

Value

Makinzie was very helpful and patient in resolving our issue today. Thankyou

Robert Lawson - 17/10/2023 | report this review

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ONLINE SUPPORT

Service

Quality

Value

Thank you so much to Ellie for her help with a query I had today. she helped me quickly, efficiently and with step by step instructions.

Claire Allanson - 16/10/2023 | report this review

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Amazing company - brillient service

Service

Quality

Value

The software is amazing but the people behind it are even better!!

Stuart Armstrong - 13/10/2023 | report this review

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Great Service, brilliant system

Service

Quality

Value

Not used Bright HR before but its a fantastic system. All records and documents in one easy to use place, flexibility of access for all staff, excellent training resources! Joshua was great inducting me into the system today, clear and positive communication style and really friendly!

Ian Hardwick - 13/10/2023 | report this review

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Live Chate

Service

Quality

Value

Used live chat today and Ellie was very helpful and answered my query.

Chris . - 13/10/2023 | report this review

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Excellent Service

Service

Quality

Value

Thank you to Jamie today for talking me through BrightHR. I learnt a lot in the session and I am looking forward to using the app in our practice.

Gillian Wardrope - 12/10/2023 | report this review

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Great support from Joshua Yates.

Service

Quality

Value

I was appointed Joshua as our Trainee Key Account Manager. He did the initial online training with us which was really good. However the further help and support that Josh has given me in getting up and running has been invaluable and exemplary . He has been really patient when I am sure that the question I ask had an obvious understanding, but even more important very quick to respond to my query and on the phone when I have need further explanation. I feel his help has made the implementation of the system so much easier. I also like the fact that even now we are up and running I have someone who I can go to and know I will get good ongoing support.

Lita Almond - 12/10/2023 | report this review

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Thanks Arron

Service

Quality

Value

Thanks very much for talking us through the Bright HR. Very useful to know how to make the best use of it for employees and the organisation.

Kasia Banaszewska-Diaz - 12/10/2023 | report this review

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Thanks Arron

Service

Quality

Value

Thanks very much for talking us through the Bright HR. Very useful to know how to make the best use of it for employees and the organisation.

Kasia Banaszewska-Diaz - 12/10/2023 | report this review

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Thanks Makinzie

Service

Quality

Value

Thanks to Makinzie Welch for taking me through the training package for Bright HR today, the system looks great and I’m hoping it will make a significant impact for our staff.

John Pilcher - 10/10/2023 | report this review

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Seemless transfer to new system

Service

Quality

Value

Arron Hardman was extremely knowledgeable and helpful to our set up with BrightHR. We are very impressed so far :)

Kirstie Davies - 10/10/2023 | report this review

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Feedback

Service

Quality

Value

The jury is still out the Account Manager Gareth Cartledge is not as available as one would hope when we asked for help, lets hope it improves!

Visiting Angels Visiting Angels - 09/10/2023 | report this review

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Online Training

Service

Quality

Value

Thank you so much to Makinzie Welsh for taking the time to show me around the Bright HR & Safe portals, she was excellent from start to finish, made the whole experience easy to understand which will help save time in the future, thank you Makinzie.

Carol Elliott - 09/10/2023 | report this review

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Really helpful

Service

Quality

Value

Thanks to Josh, really helpful information and easy to take in, especially on a Friday afternoon.

Jackie Hallewell - 06/10/2023 | report this review

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Helpful and informative

Service

Quality

Value

Gareth was helpful and explained the system well. Just now starting to use it.

Julia Parkinson - 06/10/2023 | report this review

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Very Helpful

Service

Quality

Value

Ellie was very helpful in resolving my issue. Thank you.

Ami Whatsize - 05/10/2023 | report this review

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good advice

Service

Quality

Value

Got good instant advice from Ellie on Bright HR

Joanne Taylor - 05/10/2023 | report this review

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Speedy Response

Service

Quality

Value

I logged call on the chat help, and was told that someone would be in touch. I guessed this would be in 24 hours or so, but no, I received an email from Kirsty immediately, with the solution I required. You can't get better than that!

Jan Jones - 05/10/2023 | report this review

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Support Query

Service

Quality

Value

Excellent service. Came back within an hour of my query going out. Thanks to Kirsty for her help and her knowledge. First class service.

Fiona Wilson - 04/10/2023 | report this review

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Very helpful

Service

Quality

Value

Thank you to Kirsty who recently helped with an account issue with BrightHR - quick and helpful replies, thank you.

Nikki Smith - 04/10/2023 | report this review

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Bright HR Query

Service

Quality

Value

Kirsty was so helpful and helped with my query quickly, efficiently and friendly, thank you

Paula Jones - 03/10/2023 | report this review

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Bright HR Query

Service

Quality

Value

Kirsty dealt with my query efficiently and explained clearly what i need to do. Thank you for your help.

Paul Pleasant - 03/10/2023 | report this review

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Excellent service

Service

Quality

Value

Ellie dealt with my BrightHR query quickly and without fuss. Within a few minutes, a technical issue that had been causing confusion and headaches was fixed, with a simple explanation.

Jonny RG - 02/10/2023 | report this review

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Quick Help

Service

Quality

Value

Great service and quick help. Thanks!

Jamie Lace - 02/10/2023 | report this review

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Almost flawless

Service

Quality

Value

The only complaint was the registration email took a while to arrive but that could have been our IT being honest. Everything else was smooth as silk and intuitive. I immediately booked a holiday and saved money on cinema tickets within minutes of logging in. Its really that easy. Massive thanks to KIRTSY who helped me set up my logins!

Stuart Knowles - 02/10/2023 | report this review

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Training session

Service

Quality

Value

Had a really good and thorough training session with Gareth! Thank you for the help!

Hollie Harrison - 29/09/2023 | report this review

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Great Introduction

Service

Quality

Value

Thank you so much to Paige Bradshaw for taking the time to show me around the Bright HR & Safe portals, she was excellent from start to finish, made the whole experience easy to understand which will help save time in the future. She was extremely patient and helpful.

Lisa Sheppard - 29/09/2023 | report this review

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Very thorough

Service

Quality

Value

Arron’s online training session was excellent. He managed to get through everything really thoroughly in spite of my time constraints. I feel like the understanding I now have of the full service will make life much easier in my business.

Mark Flynn - 29/09/2023 | report this review

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Excellent

Service

Quality

Value

New with BrightHR but great experience already. From my first contact when made an inquiry, they explained all very clearly and answered to all my questions with no trouble at all (and I do ask a lot of questions). Gareth Cartledge keeps making sure if we need any help and deals with anything that we need in no time. Very happy!

Renata Montrimiene - 25/09/2023 | report this review

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Gareth Cartledge

Service

Quality

Value

Fantastic trainer. Thorough throughout the training and ensured I fully understood the product. Excited to use Bright HR more.

Danielle Hylton - 25/09/2023 | report this review

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Excellent Service

Service

Quality

Value

We have been customers of Peninsula for many years and have always been able to rely on their help and advice. Today we were onboarded on to their BrightSafe system by MaKinzie Welch, who was fantastic. Everything was clearly explained and we will definitely be making use of many of the available features

Chris Hounsome - 21/09/2023 | report this review

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Straightforward and easy

Service

Quality

Value

Ellie responded quickly and efficiently. She wasn't in a position to answer the query I had, but directly me to the correct place / person to get the information I needed.

Andrea Parker - 18/09/2023 | report this review

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Well done

Service

Quality

Value

Thanks to Gareth Cartledge in supporting me through training of the Bright HR and all its systems.

Joshua Walton - 14/09/2023 | report this review

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Ewan Logsdon Bright HR training

Service

Quality

Value

Ewan was fantastic and the training was easy to follow and very helpful.

Henry Whittaker - 13/09/2023 | report this review

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Jamie Hilton Training

Service

Quality

Value

Jamie was very helpfull and patient , explained everything in great detail and made it very simple. Once up and running this will be get benefit for my company

jimmy cosgrove - 06/09/2023 | report this review

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BrightSafe

Service

Quality

Value

Jamie was excellent at training and explaining we would highly recommend him.

Jayne Gooding - 04/09/2023 | report this review

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HR Bright Training

Service

Quality

Value

Joshua Yates took us through each section of the HR system and made it very easy to understand. Excellent training session!

Donna Inglis - 04/09/2023 | report this review

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Nique

Service

Quality

Value

Excellent Service and thorough with the training. Exactly what you need

Alex Mitchell - 04/09/2023 | report this review

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Bright HR Support & Training

Service

Quality

Value

Joined a Webinar this morning for additional training regarding Bright HR Apps etc. Very useful and informative. Ewan was great and answered all questions - nothing too much trouble! Highly Recommended

Vince Green - 04/09/2023 | report this review

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Bright HR and Bright Safe

Service

Quality

Value

Had a training session with Jamie Hilton on Wednesday. The session was brilliant - Jamie explained everything there was to know - and made it so easy to understand! Thank you.

Stacey Williams - 02/09/2023 | report this review

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Great Training

Service

Quality

Value

Just had a training session with Evan Logsdon who was very helpful and easy to understand. Thanks for your help!

Charlotte James - 24/08/2023 | report this review

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Ewan

Service

Quality

Value

many thanks Ewan, for navigating us round the Bright safe app. You made it very clear and were helpful and responsive to our queries.

debbie webster - 23/08/2023 | report this review

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Gareth carltledge

Service

Quality

Value

Amazing training on teams on using the Bright Hr app and connecting apps. Gareth was extremely helpful and pleasant. I feel confident that I know all there is to know about the app and if there is anything I don’t quite understand I know where to ask for help. Thanks again Gareth.

Danielle Smith - 22/08/2023 | report this review

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Thanks so much, Gareth!

Service

Quality

Value

My team had an online training session with Gareth Cartledge on BrightHR suite and applications. We overshot the allocated time because the session was very interesting. We learned all we need to learn about the BrightHR suite and now we're better informed with BrightHR, Blip, BrightSafe, etc. all thanks to Gareth!

Ukoha Agwu - 22/08/2023 | report this review

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ONBOARDING TRAINING SESSION WITH GARETH CARTLEDGE

Service

Quality

Value

I had an onboarding training session online with Gareth Cartledge to help me learn how to utilise the BrightHR platform and I must say how impressed I was with all the functionalities of the site that were thoroughly explained by Gareth. He was very helpful in answering all my queries and was very knowledgeable in how to get the best use out of the system, so a big Thank You to Gareth.

Raj Singh - 22/08/2023 | report this review

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Thank you Simon

Service

Quality

Value

I had an online training session today with Simon Shearer who gave me an overview of the BrightHR and BrightSafe. He was friendly and welcoming and answered all my questions. He also promised me to answer any questions in future. Thank you Simon!

Marina Prifti - 21/08/2023 | report this review

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upgrade of service

Service

Quality

Value

Ellie and her team carried out the migration to our new upgraded service. Carried out without any fuss and very helpful.

Theresa McLaughlin - 17/08/2023 | report this review

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Positive Experience

Service

Quality

Value

BrightHR have been exceptionally helpful in ensuring we are set up for a good experience of the H &S services.

BEV BRUCE - 15/08/2023 | report this review

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Great training session with Ewan Logsdon

Service

Quality

Value

Ewan went through in detail all the things i needed to know about the HR portal. Went into detail on all the areas i would need to use now or in the future. He was very clear and allowed me to ask questions. Advised if I need any help in the future then he is available to help and get the answers needed. Very pleasant call :)

Billie Corbett - 14/08/2023 | report this review

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So many great features!

Service

Quality

Value

Kai Samuel very kindly and patiently took me through the new BrightHR portal last week. Kai explained everything very clearly and was able to answer all my questions with ease. Her knowledge of the system is excellent and made it all look so simple which in turn made me much more comfortable using BrightHR. She showed me little shortcuts and add on's that will streamline my processes. I look forward to working with her as my key account manager.

Claire Daniels - 08/08/2023 | report this review

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EXCELLENT SERVICE

Service

Quality

Value

Dear Gareth, thanks so much for the training and the continuous support you render to us each time we need clarity. The BrightHR app is really, really useful and it's an asset to our organisation.

Chiedu Osamor - 07/08/2023 | report this review

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Great training

Service

Quality

Value

Gareth Cartledge walked me through getting set up on Bright HR platform. Very helpful and professional.

Julie Townsend - 03/08/2023 | report this review

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Thank you Mark Moffatt

Service

Quality

Value

Mark did a teams meeting with me where he shared my screen to check i had everything i was worried about correct, He took time to explain he was very patient and didn't make me feel stupid asking questions ,He is an asset to your company

Gloria Tyler - 03/08/2023 | report this review

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Help desk Query

Service

Quality

Value

Kirsty was very helpful and stuck with us until the issue was sorted.

G B - 01/08/2023 | report this review

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Bright HR

Service

Quality

Value

Kirsty was very patient and helpfull today

Thayane Souza - 01/08/2023 | report this review

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amazing service!

Service

Quality

Value

absolutely amazing service as per usual. thank you

ben roberts - 31/07/2023 | report this review

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Excellent Support

Service

Quality

Value

Kirsty went the extra mile and was really helpful. Thank you Kirsty!!

Fiona Smith - 31/07/2023 | report this review

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Efficient

Service

Quality

Value

Very good service

Charlotte Briggs - 31/07/2023 | report this review

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Help with amending addresses

Service

Quality

Value

Kirsty was really helpful with a tricky query. She kept working with me until we found the solution. She was very polite and informative.

Natalie Brown - 28/07/2023 | report this review

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Niqua Knows it all!

Service

Quality

Value

Niqua took us through the BrightHR platform today and her knowledge was brilliant! She knew the software inside out, there was no question she couldn't answer, plus she was polite, friendly and helpful throughout. Thanks Niqua!

C Keville - 27/07/2023 | report this review

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Very Helpful Customer Service

Service

Quality

Value

I had some issues gaining access into my BrightHR account. I sent an email to the support team, and within minutes I had a response from Kirsty where she had sorted the issue. Very happy with the level of support!

Hannah Murphy - 26/07/2023 | report this review

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Online Training

Service

Quality

Value

I went through our online training with Niqua for the BrightHR and BrightSafe system. The training was really helpful, I had run through some of the bits on the system myself before the training but the training helped to make sense of things, such as the holiday entitlement and removing part of the system that would not apply to our business. Niqua explained the system in an extremely well, making sure I could see how user friendly it is.

Laura Arden-Brown - 25/07/2023 | report this review

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Helpful advice

Service

Quality

Value

Really helpful and straightforward advice from Kirsty.

tracey Hawks - 25/07/2023 | report this review

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Thank you Kirsty

Service

Quality

Value

I received excellent service from Kirsty Ambrose today when asking a question regarding an admin function in BrightHR. Kirsty answered quickly and professionally.

Ellie Kirby - 25/07/2023 | report this review

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IT Support

Service

Quality

Value

Kirsty was really helpful. Gave great and supportive information and guided me through my issue with ease

Hannah N/A - 25/07/2023 | report this review

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Great Service

Service

Quality

Value

Very prompt service and quick with a solution, Kirsty has helped me alot today, thank you.

Vicky Dixon - 25/07/2023 | report this review

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Bright Safe Data Migration

Service

Quality

Value

Great Service from Ellie

Jayde Dixon - 24/07/2023 | report this review

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Thank you Michelle Farr

Service

Quality

Value

I had been having all sorts of problems with my Bright app (our IT person couldn't figure out the reason why) Michelle was really patient and found out exactly why it wasn't working - Thank you for the support.

Emma Myers - 20/07/2023 | report this review

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Help signing up to Blip

Service

Quality

Value

I was having some issues signing up to Blip so I was referred to Bright HR data support and I got online assistance from Kirsty Ambrose who was very helpful & kind

R Turkson - 19/07/2023 | report this review

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Kirsty- great service

Service

Quality

Value

I had a great experience with Kirsty Ambrose. She was very helpful and kept in contact with me until the issue was resolved!

Heather McCracken - 19/07/2023 | report this review

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BrightHR System Query Support

Service

Quality

Value

Kirsty was quick to reply and provide clear answers to the queries I had asked. The support service was good and timely, however, the reason for the lower scores was because the system itself was not capable to making the changes required. Again, not the fault of Kirsty or the support desk, just disappointing how the system is built for certain changes.

Thomas Smith - 18/07/2023 | report this review

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Excellent Customer Service from Kirsty and Ryan

Service

Quality

Value

Kirsty and Ryan were a huge help to me today. They were very patient and answered all my questions in a manner that was so easy to understand.

Liz Roche - 17/07/2023 | report this review

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Well done Niqua

Service

Quality

Value

had my first on boarding training session for the Bright Safe system today with Niqua today. I found Niqua to be very helpful with my questions and professional in her approach. She put me at ease and explained how to navigate the system in a clear and concise way. Thank you Niqua for all your help.

Tony Ellmer - 13/07/2023 | report this review

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Very useful training session

Service

Quality

Value

Very useful training session from Niqua which gave me all the information I needed to be able to get started with BrightSafe. Would just suggest that information is delivered a little slower with a few pauses so that it's easier to absorb and to ask questions 🙂

Nicky Ticehurst - 13/07/2023 | report this review

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great experience!

Service

Quality

Value

Niqua was fantastic in organisation and providing training. All queries were answered immediately - what wasn't known was checked and confirmed within a matter of minutes! Highly recommend! thank you!

Nadia Moise - 12/07/2023 | report this review

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Account registration

Service

Quality

Value

I have been struggling for 1 week to get my account registered but Kirsty has been so professional and supportive and got my account activated in no time. I really appreciate the help and support provided.

Elena Mohamed Ashraf - 10/07/2023 | report this review

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Great support from Kirsty

Service

Quality

Value

I had a question regarding invoicing - the 'Robot' quickly connected me with a customer service team member which was great! None of this back and forth trying to make a robot understand you. Kirsty was super helpful, professional and polite. My question was quickly answered and all sorted. Really great customer service!

Amy McLean - 10/07/2023 | report this review

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Excellent Presentation from Niqua

Service

Quality

Value

Niqua's trainiing session with us today was excellent, well presented and spot on.

Angela Hegan - 05/07/2023 | report this review

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Great service and friendly team!

Service

Quality

Value

We have recently signed up with Bright and they have been nothing but helpful and supportive throughout our transition with them. Having used similar systems in the past, I was pleasantly surprised with the support given from the Bright team, and the features included within the system. They really are standing above the rest. Really pleased we chose Bright!

Christina Sherriff - 05/07/2023 | report this review

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great help kirsty

Service

Quality

Value

thankyou for yout help quick and fast reply

dan cass - 04/07/2023 | report this review

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Service Review with Simon Shearer

Service

Quality

Value

Attended a service meeting Simon Shearer which was extremely informative and helped with a few issues that we were experiencing. Simon gave a good presentation of what the software has to offer and where we are not using it to its full potential.

Dom Grant - 02/07/2023 | report this review

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Many thanks Raffaella!!

Service

Quality

Value

I had a couple of online training sessions with Raffaella Sinamtwa, for BrightHR and BrightSafe. I was already a user of Bright but have recently have changed departments and I interact with Bright from a HR side now. Raffaella was very informative, clear and patient when explaining and giving very clear demonstrations. I know that if I have any problems in the future I can count on her to help!!

Loren B - 30/06/2023 | report this review

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Excellent Support from Justin

Service

Quality

Value

As a novice user of Bright HR, I was having all manner of problems getting the permission settings right. Justin talked me through the solution to the problem with expertise and great patience in a very human way rather than in an overly-techy expert manner! Just what was needed - so thank you.

Jenny W - 23/06/2023 | report this review

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Quick Efficient Service

Service

Quality

Value

Spoke to Peter Rosser today who handled my questions quickly and efficiently. Many thanks

matt B - 22/06/2023 | report this review

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Thanks a lot Peter Rooser

Service

Quality

Value

Thank you Peter for show me how BrightHR works in relation to Editing existing contracts and adding new patterns. Your patience was very much appreciated.

Conchi Palacios - 21/06/2023 | report this review

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Service Review Call with Simon

Service

Quality

Value

I had a meeting today with Simon Shearer and he was so helpful and informative and took away my feedback for the development team. I am so pleased he arranged this call as I learned about some new features and some new e-learning training that will soon be available that will benefit our staff

Alison Gray - 20/06/2023 | report this review

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Clear and Concise

Service

Quality

Value

​Raffaella Sinamtwa gave a clear and concise explanation of how the Bright HR app worked and how our company can get the most out of the system.

Gary Wallsh - 20/06/2023 | report this review

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Professional and friendly service

Service

Quality

Value

Thank you Kirsty Ambrose for your support in solving our issue!

Jan-Willem van Schagen - 19/06/2023 | report this review

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Amazing Service

Service

Quality

Value

Peter from the Tech support was so helpful, he is very knowledgeable.

Ezinne Ekeanyanwu - 19/06/2023 | report this review

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Great help

Service

Quality

Value

Ben was a great hep.

rachel berry - 19/06/2023 | report this review

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BrightSafe & BrightHR

Service

Quality

Value

I have been using BrightHR for years now and we have recently started using BrightSafe. I did training with John Alfwynn on how to use the system and it was very helpful. John was polite and answered all my questions.

aniqah cassem - 19/06/2023 | report this review

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Peter is all I need

Service

Quality

Value

Peter ensured my query was answered and sorted out in such a short space of time. A very worthy asset to BrightHR!

Muraly Kuhan - 16/06/2023 | report this review

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Excellent support from Peter

Service

Quality

Value

Peter Rosser jumped on to a very unannounced support call today to help me with my Bright HR documentation and team set up questions. Thank you so much for your patience and clear explanations, greatly appreciated.

Christian Lorigan - 16/06/2023 | report this review

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Great service

Service

Quality

Value

Our company is a new user to Bright HR and I have been having training and set up meetings over Teams with Raffaella. Very polite and professional service and easy to follow instructions. Highly recommended

Paul Tempest - 16/06/2023 | report this review

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Excellent service

Service

Quality

Value

I raised a query regarding a functionality and received a very prompt and thorough response form Ryan. The steps were clear and I was able to take the necessary actions. Really pleased with the nature of the response, and the speed taken to reply

Sarah Hope-MacLeod - 15/06/2023 | report this review

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Review

Service

Quality

Value

Very helpful Support. Great customer service, and pleasant manner. Really helpful.

Sarah Roche - 15/06/2023 | report this review

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Online Enquiry

Service

Quality

Value

Thank you Kirsty for your assistance with my enquiry and dealt with efficiently,promptness

John Finnegan - 15/06/2023 | report this review

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Very helpful and smooth process

Service

Quality

Value

I have been dealing with Metcalf and she has been very friendly, professional and helpful. It was a really smooth process and made the experience very easy, thank you!

Lucy Evans - 15/06/2023 | report this review

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Bright HR Logging in issue

Service

Quality

Value

Upon speaking to Kirsty on the online chat, she managed to sort my problem very quickly which enabled the company to run smoothly again. Thanks for all your help Kirsty!

Kay Waite - 15/06/2023 | report this review

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Really helpful team and software

Service

Quality

Value

I have just signed up for this software for my recruitment company (after trialling 4 different companies products) and am really pleased with the software (simple and effective) but even more pleased with the level of support offered. Really helpful to be able to call and get help as soon as i need it. Recommended

Amy Tallis - 14/06/2023 | report this review

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Online training

Service

Quality

Value

We have recently joined Brightsafe and just completed the training with the help from John Alfwynn, very polite and very informative, I could not have asked for more.

Dale Thompson - 14/06/2023 | report this review

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WTP Query

Service

Quality

Value

Thank you very much Kirsty Ambrose for your help today and for taking the time to email me the resolutions to my queries for future reference

Maria Allen - 13/06/2023 | report this review

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Perfect support from Kirsty

Service

Quality

Value

Thanks very much to Kirsty on the Bright HR Virtual Assistant Chat. Swift, helpful, and very informative. Thanks for answering all my questions!

Charlie Mackellar - 13/06/2023 | report this review

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Michelle Farr

Service

Quality

Value

I joined bright HR a week ago. I got speaking with Michelle Farr from the support team and I had a superb experience Michelle has been supportive, patient, clear and has made my journey superb. Because of Michelle. I am happy to recommend Bright HR to anyone. Michelle is the best support agent ever!

Awa Ceesay - 13/06/2023 | report this review

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Great help from Zain Shah!

Service

Quality

Value

Thank you for resolving our hiccups today Zain, as you made what felt like a huge problem just melt away! You were great :-) Cheers!

D Flint - 12/06/2023 | report this review

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Thank You Raffaella Sinamtwa

Service

Quality

Value

My online training session was very informative. As a new user I will now be able to navigate the platform and action my needs.

Walter De Schutter - 09/06/2023 | report this review

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New Sarter

Service

Quality

Value

Informative and responsive training.

Viv Tunnadine - 07/06/2023 | report this review

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Bright HR Training with Niqua!

Service

Quality

Value

Thank you for taking the time to show me the Bright HR system and all the benefits it has for our employees. This training was very precise and told me everything I needed.

Hayley Bennett - 06/06/2023 | report this review

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Online Training

Service

Quality

Value

We are a growing Company of 7 people and very new to Bright HR. We needed guidance on how to use the platform. Niqua was amazing in explaining us the product as per our business needs and what would work well for our team. After this session, I am much more confident in using Bright HR. Niqua was very informative, approachable and didn’t hesitate to answer the endless number of doubts and questions I had. Looking forward to using Bright HR platform going forward! Excellent service. Thank you so much.

Surbhi Gupta - 06/06/2023 | report this review

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Set up & training

Service

Quality

Value

Ben was very helpful in talking through Bright HR with me and then setting up a training session for the same day. Brilliant service, thank you Ben.

Dipika Patel - 05/06/2023 | report this review

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Amazing!

Service

Quality

Value

From everyone at Source One Consulting we would like to thank Raffaella Sinamtwa for her amazing help and brilliant banter - super super helpful with all our questions

Ellie Hector - 05/06/2023 | report this review

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Great onboarding/training session with Hanaan

Service

Quality

Value

Thank you to Hanaan who was friendly and provided us with a great onboarding/training session while getting the system set up.

Georgia Dutton - 05/06/2023 | report this review

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Bright HR Onboarding Training

Service

Quality

Value

Thanks Niqua for the wonderful and insightful onboarding training today. It was very nice getting to know the features of Bright HR and how they can add value to our work. Kudos.

Adekunle Adenipekun - 02/06/2023 | report this review

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Onboarding

Service

Quality

Value

We signed up for BrightHR last week and had our first training session with Gareth today. He was great, clear , knowledgeable and most importantly of all patient, thank you

Francesca De Luca - 02/06/2023 | report this review

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Polite, thoughtful and competent

Service

Quality

Value

Our enquiries have been dealt with efficiently, politely and with due regard to the law.

George Casley - 01/06/2023 | report this review

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Helpdesk

Service

Quality

Value

Very grateful to Peter for helping me sort out my issue. Thanks Peter

Craig Moyes - 01/06/2023 | report this review

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Thank you Eden Flanagen

Service

Quality

Value

Thank you very much Eden for today training. You were very patient with all my questions and you showed my step by step all the features available in BrightHR.

basma abdulaimma - 01/06/2023 | report this review

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Very Helpful

Service

Quality

Value

Peter did a cracking job helping me navigate the app. Thank you again :-) Best wishes, Troy

troy clement - 31/05/2023 | report this review

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Thanks Peter Rosser

Service

Quality

Value

Great service, very patient and helped resolve issue fully.

Stephanie Canning - 31/05/2023 | report this review

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Online Training

Service

Quality

Value

I had online training with Simon Shearer last week and he was very friendly and helpful. I found it a useful session and enjoyed talking to him and Hadesa Sonne too, who was also on the call. I know I can turn to them both with any queries, and their follow up communications have also been great.

Elizabeth Frattaroli - 30/05/2023 | report this review

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Friendly and Helpful

Service

Quality

Value

Peter Rosser was really helpful and resolve my issue first time. Thanks

Jenny Dalby - 26/05/2023 | report this review

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Useful HR and H&S Platform

Service

Quality

Value

Very informative and useful platform and wonderful customer service.

Yi Meng - 26/05/2023 | report this review

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Great support

Service

Quality

Value

Thank you Cecily Gomersall for being so friendly and fixing our issue quickly.

Nikita Takhar - 25/05/2023 | report this review

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Problem Solved

Service

Quality

Value

Ben Spencer helped me with an issue I had having entered my holiday entitlements incorrectly. He was able to solve the issue for me quickly and, at the same time, talked me through the way I should do it in future. Thanks

Louise Clamp - 25/05/2023 | report this review

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Thanks Wasim

Service

Quality

Value

A big thank you to Wasim for walking us through the BrightHR system and how to set it up for our team.

Louis East - 24/05/2023 | report this review

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Informative

Service

Quality

Value

Great help

Lee Neale - 23/05/2023 | report this review

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Very user friendly

Service

Quality

Value

Great system, does everything we need it to do to manage our staff efficiently. Niqua was great, very helpful and knew the system inside out.

Charles Bruen - 23/05/2023 | report this review

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Initial Training

Service

Quality

Value

Just signed up to Bright HR and my experience so far has been very good. Spoken to Elliot earlier today to sign up and he was very honest and professional and helpful. had an Initial call from Paige Bradshaw to show me some basics and again, she was very professional, helpful and knowledgable. initial impression of the company is brilliant.

Mike Brown - 19/05/2023 | report this review

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Good Service

Service

Quality

Value

Received some training, via Microsoft Teams, with Gareth from Bright on their BrightSafe site. Was very informative, concise & easy to follow. Gareth was knowledgeable, approachable & a very good source of information

Dean Swales - 19/05/2023 | report this review

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Online Training

Service

Quality

Value

.

Debbie Conroy - 18/05/2023 | report this review

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Accessing permissions for Brightsafe

Service

Quality

Value

Excellent service from Peter Rosser for assisting me with adding permissions for a member of our team. Helpful, friendly and knowledgeable!

Helen Cook - 17/05/2023 | report this review

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Extra Help

Service

Quality

Value

Following on from initial training, I had additional questions regarding how the system operated. I received great assistance from Peter Rosser, who was very patient and clear with instructions. Thank you Peter

Sharon McGevor - 16/05/2023 | report this review

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Bright HR Training

Service

Quality

Value

We found the training with Niqua Simms Gordon very helpful and feel the system will be very useful and will enable us to move away from manual systems we use for rota's and maybe more helpful with clocking in and out for our employees

Jaine Love Hinsley - 16/05/2023 | report this review

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Bright HR - Welcome training

Service

Quality

Value

Anthony Miranda was really helpful when explaining how to use all the functions of the software. Thank you for being so patient with me.

Kate Sheridan - 16/05/2023 | report this review

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Niqua was amazingly helpful today

Service

Quality

Value

Just had my onboarding wit Niqua and I'm happy that it was with her and not the other person who was suppose to the do it with us. Niqua was super charismatic, helpful and patient. Thank you!

D. Powell - 15/05/2023 | report this review

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Peter Rosser

Service

Quality

Value

Peter talked me through the Blip clock in system and he was very clear with instructions. I found it easy to navigate it under his guidance. He has advised me to contact him again if I run into any difficulties.

Cathy Coughlan - 15/05/2023 | report this review

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Bright H/R Support Hub

Service

Quality

Value

I had an online training session with Raffaella Sinamtwa on Friday which was really useful. I had started to use the BrightHR app with some success already but Raffaella training session really filled in any gaps and she was very clear about what other useful sections are on there for Admins to use. She was very clear in her explanations, friendly and welcoming - I found the training very good and clear.

Gerry Vaughan - 15/05/2023 | report this review

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Excellent service

Service

Quality

Value

Michelle at BrightHR is fantastic! She was so helpful and patient and worked with me to resolve all outstanding issues.

Lila Thompson - 12/05/2023 | report this review

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Thank you Simon

Service

Quality

Value

Had a great call with Simon Shearer today, very professional and informative. Great meeting!

Nicole F - 12/05/2023 | report this review

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Peter Rosser

Service

Quality

Value

Peter was very patient and professional. Thank you for all your help!

Paul Nicholas - 12/05/2023 | report this review

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Great support from Peter

Service

Quality

Value

Peter was fast, efficient and knowledgeable.

Adam Leyens - 12/05/2023 | report this review

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support

Service

Quality

Value

Rabia was very helpful with my technical query on Bright HR

Helen Cuthill - 11/05/2023 | report this review

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Bright HR H&S Training Session

Service

Quality

Value

Thank you to Niqua for your clear and informative guide through the BrightSafe system. I am looking forward to using it and I am sure all of our staff will benefit from it.

Paul Rawson - 11/05/2023 | report this review

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Thank you Niqua!

Service

Quality

Value

Niqua was extremely knowledgeable about BrightHR and BrightSafe, we're excited to join the program(s) and look forward to using the service.

Nicole Dennett - 11/05/2023 | report this review

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Great support

Service

Quality

Value

Demi was really helpful and sorted our problem out quickly whilst fully explaining what we needed to do.

Sara Allan - 11/05/2023 | report this review

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Peter Rosser

Service

Quality

Value

Peter was very helpful and quick in resolving the problem we had and was very efficient in the way he handled the call. thank you

Rebecca LAwrence - 11/05/2023 | report this review

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BrightHR Online Training

Service

Quality

Value

Niqua Simms, thank you so much for your time and patience during the training session, I am certain that our team is ready to implement the system, after you explaned clearly some areas we had challenges.

Suzanne K - 11/05/2023 | report this review

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Fantastic presentation Niqua

Service

Quality

Value

Niqua, was very clear and concise. Niqua took extra time to explain details of the bright hr. Thank you Niqua!

Reggie Danku - 11/05/2023 | report this review

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Thanks, Ben!

Service

Quality

Value

Ben Spencer was super helpful and solved my query quickly and efficiently!

Amber Norman - 11/05/2023 | report this review

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Ben Spencer is fab

Service

Quality

Value

Ben Spencer was so helpful and friendly and solved my problem with ease. He is a credit to the company and i shall use him again for more help

Craig White - 11/05/2023 | report this review

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Great help from Ryan

Service

Quality

Value

Thank you Ryan for taking the time to answer my queries. You explained in a way that made it very easy for me to understand. All questions answered and very happy with service :)

Ellie Slingsby - 11/05/2023 | report this review

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Thanks Peter

Service

Quality

Value

Peter was really helpful in advising and showing me how to make changes to an employees record ensuring historic data wasnt lost.

Claire Porter - 10/05/2023 | report this review

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Quick and helpful

Service

Quality

Value

I had an issue I needed to sort quickly. Peter answered straight away and the problem was resolved within minutes. Thank you.

Emily Rowbottom - 10/05/2023 | report this review

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Wasim was amazing

Service

Quality

Value

Amazing service, efficient and helpful!

Hannah Gibbons - 10/05/2023 | report this review

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Thank you Ben!

Service

Quality

Value

Just a huge thank you to Ben Spencer for my tutorial session-clear information, tips and patience while guiding me step by step through the Bright HR system. Excellent sense of humour as well. 😊

Gosia Terapia - 10/05/2023 | report this review

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Many Thanks to Ryan Hewitt

Service

Quality

Value

Many thanks to Ryan, he is so helpful, had one call with him where he sorted my issue quickly and efficiently, left his email and I've contacted him since with a couple of other issues, super efficiently sorted, certainly good to know, I've got his details for any other problems

Steve Toone - 10/05/2023 | report this review

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Thank you Niqua

Service

Quality

Value

Thanks Niqua for a concise and helpful introduction to BrightSafe!

Sally Pearson - 10/05/2023 | report this review

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Setting up Work Patterns / Holiday Details

Service

Quality

Value

Michelle was great. We are new to the system and she ran through what I needed to do and why so everything made sense.

Wendy Flegg - 09/05/2023 | report this review

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IT Support

Service

Quality

Value

Helped me get the job done, very professional service, made me like I was in good hands

Sarah Blundell - 05/05/2023 | report this review

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Fantastic customer service

Service

Quality

Value

Thank you so much for following up and responding to my enquiry so promptly. You service made the difference !

Brani Hadz - 03/05/2023 | report this review

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Great training

Service

Quality

Value

A great overview into the product. I now have a much better understanding.

Kate Lagan - 02/05/2023 | report this review

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Nice Job Niqua

Service

Quality

Value

The training session was great today. It helped me get the basics down on the BrightHR system.

Gail Stephenson - 28/04/2023 | report this review

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Introduced to Bright HR

Service

Quality

Value

I had a training session with Niqua ,went through all the steps and answered any questions.Very helpful and easy to understand each of the tabs and how to add/change things and any further assistance required then the help is there.

Jennifer Forrest - 28/04/2023 | report this review

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Thanks Very much Eden

Service

Quality

Value

Thank You Eden for taking your time with us and being so patient. You were a great help in getting us comfortable and demonstrating the basics effectivly.

Roger Barry - 24/04/2023 | report this review

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Great service

Service

Quality

Value

Very helpful and made understanding the system very easy.

Graeme Lillywhite - 20/04/2023 | report this review

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Bright Safe Training

Service

Quality

Value

Very straight forward system, Gareth was very helpful and jumped in last minute to get the training sorted!

Jackelyn Hansard - 17/04/2023 | report this review

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Brighthr

Service

Quality

Value

Gareth was excellent, very helpful, and patient. He explained everything very well to a nervous "newbie". Thank you

Joan Swanston - 14/04/2023 | report this review

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Huge thanks, Eden!

Service

Quality

Value

I attended a BrightHR demo with Eden today which was incredibly useful. Eden made the process really easy to follow and I feel confident in using BrightHR going forward. Thanks so much!

Rachel McNicholas - 11/04/2023 | report this review

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Bright HR training

Service

Quality

Value

Wasim Khan was a pleasure to deal with. We can all be very busy, so it was great the get the information I needed in a concise but friendly way. Bright HR looks user friendly, and I should be able to customise it to us, and not be too overwhelmed by functions not relevant to us.

Sonja Angel - 06/04/2023 | report this review

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Britesafe Training

Service

Quality

Value

Eden Flanagan helped me today get a more advanced understanding of the Britesafe software. Very useful, personalised and I'll now be able to get a lot more out of the service. Thanks Eden.

Richard Perkins - 05/04/2023 | report this review

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Peter Rosser

Service

Quality

Value

Peter was really helpful and patient today

Claire Gray - 04/04/2023 | report this review

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Thank you Niqua Simms-Gordon!

Service

Quality

Value

Great onboarding/training session taken for me by Niqua. I would any day recommend Niqua to others. Extremely hands-on, patient, warm, detailed, and sincere with a strong hold on the portal. I have liked and benefitted greatly from her session.

Sukanya Pattnaik - 03/04/2023 | report this review

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Supportive

Service

Quality

Value

Though the training session was a lot to take on in one sitting, the training video link is a great reference and a very responsive email support too. Thank you

Kerryann Mann - 01/04/2023 | report this review

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Time Sheets

Service

Quality

Value

Phoned to find out how to start the process of using time sheets. Discussed options and ways of setting up the system which I am far more confident of using the system

Steve Slade - 31/03/2023 | report this review

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Thank you Niqua Simms

Service

Quality

Value

Thank you Niqua for showing us around Bright HR. We are now in a good position to start our set up.

Hilary Cooke - 31/03/2023 | report this review

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Many thanks Niqua Simms

Service

Quality

Value

Many thanks for your time and patience with explaining all that Bright HR has to offer. Much appreciated!

Christine Martin - 31/03/2023 | report this review

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Thank you Raffaella Sinamtwa

Service

Quality

Value

Thank you for your time today in introducing me to the Bright HR system. You were very knowledgeable and friendly.

Joanne Ord - 31/03/2023 | report this review

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Grateful for your patience

Service

Quality

Value

I'd like to express my gratitude to Niqua Simms-Gordon for her patience on the phone with me recently, I was having a stressful week and anything that could go wrong did go wrong! however she helped to calm me down and went through the errors I was making to get me back on track, highly recommend her. many thanks Angie (C&M)

Angie Waring - 31/03/2023 | report this review

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Many thanks Eden

Service

Quality

Value

Thank you for your excellent introduction and training on Bright HR and Bright Safe. I am sure we will find it to be a great asset to our Company. Thank you Eden.

CATHERINE HANDS - 31/03/2023 | report this review

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Good service

Service

Quality

Value

very good overall service

Sorin Grec - 30/03/2023 | report this review

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Great Intro session with Holly Christie

Service

Quality

Value

Thank you so much to Holly for her time & patience showing me around BrightHR. She was amazing; made the whole experience easy for me to understand & enjoyable.

Bernadette Conneely - 30/03/2023 | report this review

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Good Service

Service

Quality

Value

We really enjoy BrightHR. Easy to use and the staff are always friendly, Gareth is fantastic!

NINA COE - 30/03/2023 | report this review

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Brilliant Training with Niqua

Service

Quality

Value

I had my training session with Niqua on how to use Bright Hr. She explained everything to me extremely well and answered all of my questions.

Nada P - 30/03/2023 | report this review

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Excellent service

Service

Quality

Value

I just had a very quick question and after a phone call with Gareth, all sorted Excellent service!

Amanda Dilks - 30/03/2023 | report this review

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Excellent service

Service

Quality

Value

I just had a very quick question and after a phone call with Gareth, all sorted Excellent service!

Amanda Dilks - 30/03/2023 | report this review

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Great Onboarding Session

Service

Quality

Value

I had a really lovely and informative onboarding session with Niqua Simms. She's extremely knowledgable, friendly and clear in instructions and I felt confident at the end of the training to get going independently.

Jules Smith - 30/03/2023 | report this review

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Niqua

Service

Quality

Value

superb training and swiftly done

JAK BOLLAN - 30/03/2023 | report this review

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Friendly Service

Service

Quality

Value

Just had training for their platform, Niqua Simms who lead it was very friendly and professional. She helped me to understand their service, thank you!

Mika Johnson - 29/03/2023 | report this review

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Online Training with Rebecca McNab

Service

Quality

Value

Had online training today with Rebecca McNab for BrightHR and Rebecca was very helpful and clear and answered all out questions. Thank You.

Linda Jago - 29/03/2023 | report this review

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Niqua Simms-Gordon - Superstar

Service

Quality

Value

Niqua is a great trainer - made it a simple and enjoyable process....

Chris Kenneally - 29/03/2023 | report this review

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Outstanding

Service

Quality

Value

Thank you to Niqua Simms for her thorough introduction to the Bright HR system. I now feel confident in using the system and Niqua explained everything in detail. She’s very courteous and helpful. Thank you for your professionalism.

Maria D - 29/03/2023 | report this review

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many thankks Niqua.Simms

Service

Quality

Value

was really good i found it very helpful niqua was really understand and helpful

terry miller - 29/03/2023 | report this review

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Great information

Service

Quality

Value

very informative and very clear, i feel confident in using the site

sharon williams - 29/03/2023 | report this review

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Lonline Training.

Service

Quality

Value

Niqua Simms-Gordon was fantastic

Sam Carpenter - 29/03/2023 | report this review

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Bright HR Training with Holly

Service

Quality

Value

We had our introduction to Bright HR with Holly Christie, she was very friendly and patient and answered our questions with clarity, she also offered resources and her support if we had further questions while using the system. She made the session very clear and straightforward. I'm looking forward for my next session with her to learn about BrightSafe

Kate Leal - 28/03/2023 | report this review

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Bright HR Onboarding

Service

Quality

Value

I had an onboarding session with Raffaella Sinamtwa yesterday and unfortunately, my experience was completely different from most reviews. Raffaella's introduction to Bright HR felt like a script that had to be narrated without interruptions. Asking questions was difficult and felt unwelcome. The few times I did manage to ask her replies came across as annoyed. Yet she was polite and courteous. She managed to do the whole onboarding from Bright HR in 15min as we gave up asking questions and interacting soon after the session started. If you have experience with software in general, Bright HR is a very straightforward software and has a very intuitive interface.

Larissa Brito Garcia - 28/03/2023 | report this review

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Well done Eden

Service

Quality

Value

Thank you so much for help and training and taking the time to show me how to use bright hr and Safe.

Kim Cox - 27/03/2023 | report this review

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Gareth Cartledge was fantastic

Service

Quality

Value

Super committed to supporting me and ensuring I was comfortable with the shared information at time of on-boarding. I asked many questions and Gareth was able and willing to answer all. Really felt listened to, valued, and taken care of. Thank you.

Adam Rose - 26/03/2023 | report this review

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Niqua was great

Service

Quality

Value

Thanks for thorough training of BRIGHT HR today. Niqua was very knowledgable and patient. BrightHr is very intuitive and helps enourmously

Trace Loffman - 24/03/2023 | report this review

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ONBOARDING

Service

Quality

Value

I had an onboarding session with Raffaella Sinamtwa yesterday which was very helpful. She was extremely patient and the system looks set to provide us with all we need.

Clerk Shipwrights - 24/03/2023 | report this review

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Great Customer Service

Service

Quality

Value

Thank you to Eden for calling to check if we have any concerns, questions etc relating to the software and for emailing the links to the various training and webinars that BrightHR offer. Very helpful and great customer service.

Alexius Daly - 24/03/2023 | report this review

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lovely and friendly!

Service

Quality

Value

Just spoken with Paige, what a lovely friendly person she is! thank you for answering my questions :)

charlotte Baker - 24/03/2023 | report this review

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Online training

Service

Quality

Value

Eden was a great help today! Her training has filled in some gaps that I didn't quite understand, very cheerful and friendly attitude, great customer service!

Michael Herrington - 24/03/2023 | report this review

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Great introduction to Bright hr by Luis

Service

Quality

Value

ive just had my on-boarding training with Luis Enereh. Luis was very professional and explained the Bright hr platform extremely well. The system seems to be both intuitive and comprehensive and I look forward to using it with our team. Many thanks Luis!

Ann Baker - 24/03/2023 | report this review

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Wasim

Service

Quality

Value

Really helpful and informative. showed use everything we need to know. Easy setup, navigation around very smooth.

lesley ferguson - 24/03/2023 | report this review

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Quick Service

Service

Quality

Value

Quick service when dealing with our queries for using the system over email.

Nick Ward - 23/03/2023 | report this review

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Online Training

Service

Quality

Value

Niqua Simms-Gordon was amazing today helping me with how to use the BrightHR software. She was very clear and was always happy to help me to answer all my questions. The training was very efficient and has helped me a lot to look after the team. I would highly recommend getting training from Niqua.

Anil Ram - 23/03/2023 | report this review

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Onboarding session

Service

Quality

Value

Perfect onboarding welcome with Raffaella. Very polite, welcoming and informative leaving no need for any questions.

Brian McGrane - 23/03/2023 | report this review

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Training with Niqua

Service

Quality

Value

Very helpful training demo with Niqua on how to use the Bright Safe system. Thanks Niqua.

Meg Weir - 23/03/2023 | report this review

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User friendly demo

Service

Quality

Value

Eden conducted my demonstration today and it was a great experience! Eden ascertained why I was on the call and she checked what I wanted to focus on before we started. Eden took her time, explained everything well and referenced areas that she knew was important to me. Eden took the time to ask questions about my organisation and tailored the walk through to my needs. During the call I felt informed and that Eden understood me and what I was looking for. I felt confident using the platform and I was pleased I had time to digest and ask any questions. Thank you very much!

Christine Hood - 23/03/2023 | report this review

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Online Training Session

Service

Quality

Value

I had an onboarding session with Niqua Simms which I found to be very helpful. She answered all my questions, explained the system well and was very friendly.

Rhiannon Matthews - 23/03/2023 | report this review

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Thank you for your support Darren Greenwood

Service

Quality

Value

We have received training from Darren Greenwood from BrightHR on how to get the best out of our package - he was helpful and attentive and was happy to go back over things if we didn't understand them - BrightHR will be a good help to our Charity.

Bev Travers - 23/03/2023 | report this review

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Simple to use platform

Service

Quality

Value

I received an Intro to BrightHR from Darren Greenwood. It was great as an initial overview of the system. I have just joined an organisation and introduced to BrightHR and of course with practice the platform will become more intuitive for me. I look forward to maybe having another session with Darren at some point in the not too distant future to make sure everything has sunk in. And because in my role as Head of HR I need to make sure the organisation is using BrightHR to its full potential which we aren't currently. I believe my ratings will be 5 out of 5 once I have started actually using the platform properly.

Alicia Oughton - 23/03/2023 | report this review

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online training

Service

Quality

Value

Very informative onboarding session with Hollie Christie today. She clearly and patiently talked me through all the portals features and was very helpful with questions and queries. I'm sure its going to be a valuable tool for our business

Andrea Daly - 23/03/2023 | report this review

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BrightHR welcome call

Service

Quality

Value

New to Bright HR and had a friendly introduction from Beth who outlined the next steps for our Charity. Paul was incredibly helpful as the first point of contact in introducing me to Bright HR. A good start!

Keara Stapleton - 23/03/2023 | report this review

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On-boarding

Service

Quality

Value

On-boarding session with Samuel Lambrou, which was informative. Have not yet used the software but feel I am ready to set up all our staff and make use of the various features.

Mark Chisholm - 23/03/2023 | report this review

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Bright HR video

Service

Quality

Value

I was super impressed with the new system Darren Greenwood was extremely helpful and showed me lots. Very good !

Lauren Hinds - 23/03/2023 | report this review

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Thanks Niqua Simms

Service

Quality

Value

Really helpful and patient, showed us everything we needed to know and more! Easy setup and a great bit of software, very efficient.

Callum Fry - 23/03/2023 | report this review

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Onboarding with Eden Flanagan

Service

Quality

Value

Fantastic onboarding call with Eden Flanagan who was very friendly, helpful and could answer all of my questions. She navigated around Bright HR very smoothly and found the whole experience amazing.

Nicky Martin - 23/03/2023 | report this review

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Excellent Advisor Gareth Cartledge

Service

Quality

Value

Gareth was excellent in my initial training of BRIGHT HR. He listened to any of my questions (and there were many) and explained further anything and everything upon my request. This call was extended with another appointment rescheduled for the Bright Safe Appto this afternoon.

Jason Gledhill-Carr - 22/03/2023 | report this review

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Good

Service

Quality

Value

Quick service

SHOAYB PATEL - 22/03/2023 | report this review

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Online Session with John Alfwynn

Service

Quality

Value

I am happy with the help I got. John Alfwynn was my guide and he was patient all the way, all my questions were answered. My company will definitely benefit from Bright HR and it will save us time.

Fortunate Makasi - 22/03/2023 | report this review

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Thanks John

Service

Quality

Value

great training today thank you to John Alfwynn very thorough and well explained. Easy to follow great guy

laura garwood - 22/03/2023 | report this review

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Sam was great

Service

Quality

Value

Thanks Samuel Lambrou for my thorough training today

Elly Brosch - 21/03/2023 | report this review

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Bright HR Onboarding

Service

Quality

Value

Really efficient and friendly onboarding session with Niqua Simms. I'm new in post and have a bit of a backlog of HR tasks and I now feel I can tackle them. Many thanks.

Jon Berridge - 21/03/2023 | report this review

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Staff Really helpful

Service

Quality

Value

Really clear and patient instructions on how to use the system. Very impressed

joanne Barker - 21/03/2023 | report this review

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Teams training

Service

Quality

Value

Niqua Simms-Gordon was very patient and informative with her training

Anna Vincent - 21/03/2023 | report this review

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Bright HR

Service

Quality

Value

Thank you to Luis for his time and patience this morning, the different functions available within the software and apps shown will really benefit our club!

Sindy Baker - 21/03/2023 | report this review

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Introduction With Gareth Cartledge

Service

Quality

Value

Thanks Gareth for the professional and detailed introduction to the software. Managing staff shifts and absences should be a lot easier now!

Colm K - 20/03/2023 | report this review

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Bright HR Training

Service

Quality

Value

We recieved team training from Niqua Simms today. She was very informative and knowledgable.

Siobhan Molloy - 20/03/2023 | report this review

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BrightHR and BrightSafe Platform Review

Service

Quality

Value

Just completed a webinar with Holly Christie which I found very informative and helpful. Holly presented great detail of both platforms and information was clear and very interesting.

Michael Dollard - 20/03/2023 | report this review

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Niqua Simms - Amazing

Service

Quality

Value

Niqua was amazing and is a credit to the company, she helped me understand the software and also explained all of the added benefits.

Zain Hussain - 20/03/2023 | report this review

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Fantastic Service

Service

Quality

Value

Great help with friendly service from Ellie. Thank you for the efficient assistance with our migration over to Bright HR

Shelley-Anne Loxley - 17/03/2023 | report this review

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Thank you Rabia

Service

Quality

Value

Rabia explained in detail and simplified things for me to understand how the many features worked. Advised how to get the best out of the app and desktop usage going into detail.

Stephen Moor - 16/03/2023 | report this review

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Ben was very helpful

Service

Quality

Value

Thanks Ben for taking the time to explain some aspects of BrightHR which myself & my Manager were unsure of. Going forward its good to know I can contact him with an queries we may have

Corinne Jones - 16/03/2023 | report this review

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Thanks Mohammad

Service

Quality

Value

I phoned with a query today. Mohammad was able to solve my problem and show me to how fix it if it happens again. Thanks for the great service.

Michelle du Toit - 15/03/2023 | report this review

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Helpful

Service

Quality

Value

Very helpful and quick at fixing the problem

Nicola Wise - 13/03/2023 | report this review

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Telephone Assistance

Service

Quality

Value

Quick friendly assistance from Mohammed, thanks again!

Billie Hall - 13/03/2023 | report this review

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It's always a delight to deal with Bright HR

Service

Quality

Value

Today I spoke with Ryan H who helped me with my queries regarding document set-up and holiday entitlement. He was knowledgeable and took me through the process step by step. All staff I deal with are fabulous. Highly recommend this system and company.

Sarah Henley - 13/03/2023 | report this review

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Bravo Rabia!

Service

Quality

Value

Excellent service

Shane McDonald - 09/03/2023 | report this review

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Michelle was great

Service

Quality

Value

Michelle guided me through clearly and was a great help

kelly Smith - 07/03/2023 | report this review

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Ryan Hewitt was so helpful

Service

Quality

Value

Thank you Ryan for your patience with me so I could sort out a contract issue. You were very helpful.

Karen Blackwell - 06/03/2023 | report this review

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Excellent Customer service

Service

Quality

Value

Peter Rosser He was very helpful and patient with me, explaining what I needed to do. Took time to make sure I understood and listened .

Precious Masawi - 06/03/2023 | report this review

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Great service

Service

Quality

Value

Called with a query and had a return call the next day and an email with guidance on my question. Great service

S G or J A Lees - 03/03/2023 | report this review

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Thanks Liam!

Service

Quality

Value

Great support showing me how to run reports in Bright and filter to them, so helpful! Thanks for your time and patience!

Hayley Johnson - 03/03/2023 | report this review

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Thank you Nathan Zuluaga

Service

Quality

Value

Nathan was so helpful, cheerful and polite. I didn't feel rushed off the phone and he took his time to look into our issue. I didn't wait long to be connected either! Thanks Nathan!

Hannah Grimsdell - 03/03/2023 | report this review

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BrightHR assistance

Service

Quality

Value

Ben was exceptionally helpful walking me through my query with the Bright HR platform and how to sort out my documents. He gave really clear concise instructions was polite and nothing was too much trouble i would highly recommend this service

rebecca mcclellan - 02/03/2023 | report this review

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very helpful - Mohammed

Service

Quality

Value

Thank you v much, for helping me sort a couple issues I had with Bright HR

anisa gajra-barrett - 02/03/2023 | report this review

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Scarlett Freeman

Service

Quality

Value

Thank you Scarlett for being so patient and talking me through working patterns!

Priya Phakey - 01/03/2023 | report this review

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Bright HR creating variable profile and holidays as hours

Service

Quality

Value

Thank you for "holding my hand" through the set-up a couple of time.

Serena Hargreaves - 28/02/2023 | report this review

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Mohammed was excellent

Service

Quality

Value

Execllent

Tahira Mughal - 27/02/2023 | report this review

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Excellent service

Service

Quality

Value

I called 24/2 and spoke with Peter Rosser about one Issue to do with Place of work but as he was so helpful I asked him about other issues and he sorted all my issues - very friendly and helpful and knowledgeable

suzanne Watt - 24/02/2023 | report this review

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Peter Rosser - Extremely helpful and knowledgable

Service

Quality

Value

Peter was extremely polite, helpful and knowledgeable. I dont really know much about Bright HR but he was extremely helpful. i will have to email my request through but Peter said he would look out for my email. thanks Peter. Great customer service

CATHERINE MCDOUGALL - 24/02/2023 | report this review

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Mohammad Khan

Service

Quality

Value

Mohammed was so helpful and was able to navigate me through my issue and help get me to where I needed to be. Thank you!

Sarah Vaughan - 23/02/2023 | report this review

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Great Service

Service

Quality

Value

Great service, all explained to me and sorted out easily.

Joanna Lowndes - 23/02/2023 | report this review

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Excellent service

Service

Quality

Value

Scott was very well prepared and could answer all my questions. Friendly and competent.

Cynthia Giampietro - 23/02/2023 | report this review

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RE: Peter Rosser

Service

Quality

Value

Peter was the most helpful over the few calls I have had with him. He was very knowledgeable in the Bright HR software and really took the time spent to deal with my queries. He remained professional, calm and polite throughout the few hours in assisting me. Thank you so much Peter- you are a credit to Peninsula/Bright HR- Keep Sparkling-you are a star :)

Jalpa Patel - 22/02/2023 | report this review

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Email Issue Resolved

Service

Quality

Value

Peter Rosser had issues with logging on to a staff training Email Peter was thorough and with his excellent knowledge of the system and patience enabled me to get my needs sorted

Steve Watchman - 21/02/2023 | report this review

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Ryan Hewitt

Service

Quality

Value

Answered all my question quickly and effectively. No waiting time on the phone to get through. Problem solved within 2 Minutes

Moe Shehadeh - 21/02/2023 | report this review

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BRIGHT HR - Onboarding

Service

Quality

Value

I spoke to Nathan Zuluaga today. He was super helpful in answering all of my questions and had a lot of patience as I wanted to ensure the right permissions were given to certain employees. Great help and I would want him to answer all of my calls.

Dimple Patel - 20/02/2023 | report this review

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Excellent online assistance

Service

Quality

Value

Peter Rosser was excellent in getting me as a new user set up to where I needed it to be. Very patient and understanding. I did require to speak to him again and left message to which he responded very quickly. I was extremely pleased to get this sorted so quickly with Peter's input.

Christine Wilson - 15/02/2023 | report this review

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BrightHR Online Portal

Service

Quality

Value

Spoke with Rabia to resolve a technical query related to changing data on an employee profile. Rabia was very patient and her knowledge meant that I was able to resolve the main AND related issues in one call. Great service, thank you Rabia!

Sandra Meadows - 13/02/2023 | report this review

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Thankyou for the Rota help

Service

Quality

Value

Thankyou for showing us to do the Rotas properly, really helped us.

Jess Byrd - 10/02/2023 | report this review

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Precise and to the point from Scarlett

Service

Quality

Value

Easier than I expected, Scarlett was very helpful and clear, easy to understand, I was initially logged in to the wrong area and she knew instantly that I was. She knows her stuff.

Carina reddy - 09/02/2023 | report this review

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Admin settings - Mohammed Khan

Service

Quality

Value

Mohammed was super friendly & helpful, my issue was resolved within less than 5 minutes!! Wonderful service, THANK YOU! Ang

Ang Palacz - 09/02/2023 | report this review

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Portal Review with Ryan

Service

Quality

Value

Ryan was very polite and helpful. Ryan took the time to go over some of the processes in Bright HR using Teams and answered some broader questions around annual leave. Thank you Ryan

Cressida G - 09/02/2023 | report this review

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Great Service

Service

Quality

Value

Great explaining and service from Raffaella. Fantastic platform and well worth it.

Megan Mawe - 09/02/2023 | report this review

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Best service ever

Service

Quality

Value

Ben was patient extremely knowledgeable and could not have done anymore to guide us through the holiday system

Jean Francois Chodecki - 08/02/2023 | report this review

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Huge Thanks BEN SPENCER!

Service

Quality

Value

Ben was fantastic help today I couldn't have sorted the Contract problem I had without him. He was very patient and answered all my silly questions!

Nicole Porter - 08/02/2023 | report this review

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Excellent service

Service

Quality

Value

Peter assisted me with BrightHR documents and his service was fantastic.

Innocent Chisvo - 08/02/2023 | report this review

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Informative Telephone Call

Service

Quality

Value

Today was my first interaction with BrightHR and it was a very positive experience. Ryan was very helpful and ran through each of my queries with me, explaining each section along the way. Very friendly and informative.

Lorraine Florence - 08/02/2023 | report this review

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Bright HR Technical Support

Service

Quality

Value

Rabia was very helpful and very patient given that I am a complete novice to Bright HR!

Hugh Lambert - 08/02/2023 | report this review

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Right hand doesnt know what the left is doing

Service

Quality

Value

This is no slight on the Call Handler at all as she was very professional but the poor communication and product development that existis within Bright/Blip and Peninsula. If you are thinking of moving to this company think again until they have developed better integration and dont relly on you watching videos for onboarding!

Neil E - 07/02/2023 | report this review

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Amazing support from Ben

Service

Quality

Value

Called the support line. One menu option, clicked, was speaking to a real person wirthin ten seconds - so refreshing! Ben was knowledgeable and friendly - solved my issue in real time while I was on the call. Basically how support SHOULD work!

Caroline Eckersley - 07/02/2023 | report this review

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Great Telephone Support

Service

Quality

Value

After a disappointing non-response over email, I called the helpline and spoke with the super helpful Nathan Zuluaga. He helped answer all my questions, was polite, patient and courteous with me. Nathan is a credit to Bright HR and turned around an initial negative experience to a very positive one.

Andrew Halford - 06/02/2023 | report this review

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Specific queries answered

Service

Quality

Value

Mohammad Khan thank you very much for your assistance - fairly new to BrightHR app so the update was really helpful. Very clear explaining how it works and answering specific queries.

Hilary Bristow - 06/02/2023 | report this review

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Thank you Kai!

Service

Quality

Value

Thanks to BrightHR, specifically Kai, for helping us get set up on our new system! Kai was a great assistance in the initial set up of our system, and was extremely attentive to the time controls we had. So professional and friendly!

Robyn Galloway - 04/02/2023 | report this review

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Thanks to Kai

Service

Quality

Value

I have received excellent service from Kai. After completing my training with her she has been very helpful and answered any questions I have had with speed and efficiency. Thank you for the continued help kai

Leigh-Anne Smith - 04/02/2023 | report this review

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Thank you Kai

Service

Quality

Value

I and my colleagues had an online session today with Kai Samuel. A very productive session. She was very helpful, answered all our questions. All gaps filled in. Thank you very much Kai!

Jorge Gonzalez - 02/02/2023 | report this review

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Great support

Service

Quality

Value

Had a session with Kai Samuel who was very helpful and sorted my issue with no delay. She was also very good in running a training session with my Managers. There was no question unanswered. thank you

Boguslawa Kopec - 02/02/2023 | report this review

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Many Thanks Kai

Service

Quality

Value

Thanks very much for the very helpful training we had with Kai - so helpful and informative. I really look forward to start using BrightHR !

Steve Connolly - 02/02/2023 | report this review

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Great Software AND Service

Service

Quality

Value

We've just started utilising this system. Kai Samuel has been exceptional in her service. Her training was incredibly thorough and whenever I have had a query she has always been on the end of the phone/video call or emails me back within minutes. Fantastic customer service!

Dave Johnson - 02/02/2023 | report this review

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Excellent Service!

Service

Quality

Value

I've received nothing but excellent service from Kai. Always super helpful and is just a email away from answering any queries I may have. Thanks so much Kai!

Charlotte Foster - 02/02/2023 | report this review

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So far very impressed

Service

Quality

Value

Thank you to Simon Shearer and team for all the help with our initial steps in Bright HR. Very impressed with service, training and overall attention to customer. As we are now rolling out across our company we have asked more of the system which seems to be continuously growing and expanding directly in relation to customer needs. I look forward to working with Simon as we use this system.

Karen Walker - 02/02/2023 | report this review

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Initial training

Service

Quality

Value

Thanks very much for the very helpful training today Kai - so helpful and informative. I really look forward to start using BrightHR once our data has migrated :)

L A - 31/01/2023 | report this review

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Onboarding

Service

Quality

Value

I found it so easy to speak to someone on the phone. I spoke to Mark who was very helpful. I cannot wait for the webinar on Wednesday and utilizing Bright HR. Thank you, Mark

Karen Pace - 23/01/2023 | report this review

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Aiming high, with Kai!

Service

Quality

Value

I was really grateful for Kai's support in helping me to understand how the different elements of the software work together. Kai was clear, concise, professional and friendly. I didn't realise how much I would of missed out of Kai didn't get in touch to book in intro session, which has made me feel more confident about using the software as part of my business as it grows. Thanks Kai for your help and great digital and presentation skills too!

Hannah L - 18/01/2023 | report this review

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Laura Peake

Service

Quality

Value

Recently had an urgent query and Laura went out of her way to resolve the matter and engaged with other teams to help us get to the bottom of the issue. Really supportive effort.

Owais Mohammad - 15/01/2023 | report this review

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Thanks Kai!

Service

Quality

Value

I am new to Bright HR and had some user questions which Kai answered really quickly. Thanks for your help!

Tina D'Ambrosio - 12/01/2023 | report this review

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Many Thanks!

Service

Quality

Value

Raffaella was great at getting us to know the way around the system

James Morris - 11/01/2023 | report this review

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Introduction to Bright HR

Service

Quality

Value

Raffaella, thank you for your training today, it was a joy to work with somebody who cares and show such enthusiasm for their work. Thank you!

Kevin Coote - 11/01/2023 | report this review

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On boarding meeting.

Service

Quality

Value

Me and my team were so impressed with our new account manager Raffaella with our first Teams meeting with Bright HR, her clear and concise instructions and explanation of the functions of the platform were excellent. 👏

Mike Griz - 11/01/2023 | report this review

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Raffaella 5 Stars

Service

Quality

Value

I had my first on boarding with Raffaella, All I can say is simply amazing! so calm and knowledgeable. nothing was too much trouble for her. I learnt so much, was a great start to my day.

Stephanie Harbott - 11/01/2023 | report this review

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Send Magnificent Flowers to India – Low-cost, Same Day Delivery

Service

Quality

Value

I wanted to surprise my cousin and the Pretty-Petals store helped me achieve to Send Flowers to India. I’m so glad about the pretty carnations that were all beautifully wrapped in designer tissues. Must highlight the wonderful floral delivery at midnight. Want to say that I’m more than happy with this Flower Delivery in India and the prices are all good! Source: www.prettypetals.in ---- Sonal, Ludhiana

Hemant Bansal - 10/01/2023 | report this review

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Pleasantly delighted...

Service

Quality

Value

We are a small school seeking HRIS and we worked with several providers before deciding to use BrightHR. Zain (sales) was incredibly knowledgeable about the product - would you be surprised to find other providers didn't know their product! but also went out of his way to be supportive, available and helpful. Kai so warm and friendly and, again, knowledgeable... It's early days but the system is very user-friendly and logical so I can't see any issues.

Sam Cottenden - 09/01/2023 | report this review

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Online Training

Service

Quality

Value

Raffaella was my trainer she went through the system. She was excellent. Very pleased with the service. Looking forward to using Bright HR

Linda Wadey-Leblond - 06/01/2023 | report this review

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On line training with Kai

Service

Quality

Value

I recently received my online training with Kai Samuel. She was very helpful and talked me through all of the processes. I was having issues with logging in while receiving my training but Kai managed to sort this for me. I have been in contact with Kai several times since receiving the training and each time she has responded very quickly and resolved the issues.

Helen Facenna - 06/01/2023 | report this review

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Raffaella Sinamtwa session

Service

Quality

Value

I had a couple of sessions Raffaella and she was brilliant. I thank for the patience whenever I interrupted to aske questions. She explained all elements explicitly and she did not mind repeating herself. Thank you for making it easier for me to understand what seemed complicated.

Damaris Kulabako - 06/01/2023 | report this review

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Thanks Simon Shearer

Service

Quality

Value

Just had online training as we are new to Bright HR. Simon talked us through a step by step guide on how to start using the platform. He was very informative and I now feel confident in setting this up for our staff. Simon was very helpful and friendly.

Michelle Regan - 05/01/2023 | report this review

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Thank you Melissa!

Service

Quality

Value

Hi Melissa, thank you for assisting me Much appreciated!

Katie M - 05/01/2023 | report this review

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Top Bananas for BrightHR & Raffaella

Service

Quality

Value

After a slightly rocky start to the New Customer Onboarding Process we swiftly got back on track. All meetings have been informative & conducted on time. Raffaella walked me through BrightHR thoroughly & patiently & took on board concerns we had & showed us how to resolve issues with the development team etc. The platform looks great, I can't wait to get stuck in & leverage the power business automation & improved processes & workflows. :)

Mark Vokes - 22/12/2022 | report this review

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Thank you

Service

Quality

Value

Raffaella was very helpful showing me all of the software and very patient, thank you!

word of mouth care word of mouth care - 21/12/2022 | report this review

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Raffaella

Service

Quality

Value

Raffaella walked me through the set up today. She was excellent. Very pleased with the service. Thanks

Gina Brown - 20/12/2022 | report this review

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A Bright Start

Service

Quality

Value

Had a great chat with Kai this morning regarding a switch to the Bright HR platform. She was really informative and helpful and i look forward to working with her in the future

Steve NB - 14/12/2022 | report this review

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Thank you Melissa Ellams

Service

Quality

Value

Thank you for contacting me and giving me options to help me sort out the issue I had. I didn't know any other way , but you gave me the solution. Your approach and explanations were unquestionable , keep up the excellent work!

Kumbu Kunje - 04/12/2022 | report this review

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Help with contract

Service

Quality

Value

Thank you so much for taking care of my query so quickly, and professionally. Couldn't have asked for better service.

Joanne` Makarus - 02/12/2022 | report this review

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Excellent Service

Service

Quality

Value

Big thanks to Ellie, Charlene and Kirsty for all your help with getting us set up and for being so quick and helpful with responses to all our questions! You were all so helpful. Also, massive thanks to Nathan for running through the system with us and showing us everything we need to know.

Ellie Ashfield - 01/12/2022 | report this review

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Thank You Kai Samuel

Service

Quality

Value

Thank you, Kai, for an excellent training session on Bright HR. I have no doubt this will be of great benefit to us once we get used to the product.

Brian Williams - 30/11/2022 | report this review

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BrightHr Training

Service

Quality

Value

Thank you to Kai Samuel for a detailed training session this morning for Bright Hr. We found the time spent with us was informative and we are excited to begin our journey with BrightHr and Kai as our Account Manager.

Caoimhe Carroll - 28/11/2022 | report this review

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Nathan Evans

Service

Quality

Value

Great training session - highly knowledgeable and very informative. Looking forward to working together more. Thank you Nathan.

Jemma Floyd - 25/11/2022 | report this review

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Kai's training was outstanding.

Service

Quality

Value

I can’t thank Kai Samuel enough for the excellent system training I received today. It was clear and concise and gave me the opportunity to ask any questions I had, without feeling rushed. I would highly recommend BrightHR. Thank you Kai.

Jonathan Webb - 24/11/2022 | report this review

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Support from Atiq

Service

Quality

Value

Great help from Atiq today, left me confident that things would be sorted and in general about Bright Support, many thanks. John @ POPPINS

John Arran - 24/11/2022 | report this review

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Simon Shearer

Service

Quality

Value

Simon is really helpful anytime I speak to him or email, very honest with the information given and supportive throughout our onboarding

L W - 24/11/2022 | report this review

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Bright HR Training

Service

Quality

Value

Thanks to Kai for today's session. Very informative and helpful. Asked any questions I had and I feel confident that Kai will be available when needed.

Jackie Cain - 21/11/2022 | report this review

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On-Boarding to Platform

Service

Quality

Value

Nathan kidnly took me throuhg the platform which i found to be useful. He continuned to check in to make sure i was following and was happy to answear any of questions. His reassurenace that he is on hand is great, and i'm sure i'll need to get in touch when it comes to me demoing the platform for management.

Petiece Dyer - 21/11/2022 | report this review

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Mark Howe

Service

Quality

Value

I spoke with Mark Howe today regarding an issue with adding employees, he was very polite, quick, knowledgeable and professional, he passed my issue on to the technical team and took my number to give me an update that afternoon, within 5 minutes he phoned me and told me that they had resolved my issue. Overall 5 star service

Jamie Davoile - 18/11/2022 | report this review

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Bright Hr online training

Service

Quality

Value

Had teams call with Nathan, he was very professional and went through the app brilliantly. Nathan has made himself willing to help at any time. He has made the app set up easier to use.

Rosie Brady - 18/11/2022 | report this review

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online training

Service

Quality

Value

Nathan was very clear about explaining how to use the system, which was very helpful for someone like me who never used a system like this before, will start using BrightHR and will recommend.

Burhan Aydin - 16/11/2022 | report this review

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Thanks Leigh & Laura

Service

Quality

Value

Thank you for helping set us up to use Bright HR, we are up and running! Good customer service and support from all which made my job easier.

Gillian Moore - 15/11/2022 | report this review

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Thank you Kai

Service

Quality

Value

Thank you for taking me through the system and showing how Bright HR can benefit our members. Excellent knowledge of the system and really helpful thank you.

Demi Lockett - 15/11/2022 | report this review

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On board training

Service

Quality

Value

Being new clients, Nathan Evans provided a good overview and introduction of the BrightSafe database. He also created a "step by step guide" which we could refer to in how to get employees set up on the system. Thank you for your help Nathan.

Debbie Avery - 14/11/2022 | report this review

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Further training support

Service

Quality

Value

We requested further training support as we as an organisation were under utilising the system, Kai was brilliant and gave me a succinct but detailed overview of the system capabilities which will enable us to better utilise the software.

David Grocott - 10/11/2022 | report this review

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Excellent Support

Service

Quality

Value

Excellent support from both Kai Samuel with quick responses and solutions. Very pleased with this service

Emma C - 10/11/2022 | report this review

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Thank you to Kai

Service

Quality

Value

Just wanted to say thank you to Kai for showing us how to use the software, and for answering our questions. Kai is knowledgeable, clear and supportive. It was great to see what the system can do.

Bex Ward-Turner - 09/11/2022 | report this review

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Very informative

Service

Quality

Value

Thank you for the presentation, it was well constructed and delivered. Very easy to follow and at a perfect pace. The software seems exactly what we need from my management perspective.

Ali McNiff - 09/11/2022 | report this review

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Training Session with Kai

Service

Quality

Value

Just had a training session with Kai on how to use the manager feature of BrightHR. Very clear instructions and ensured that everyone understood each stage before moving on.

Rob Panter - 09/11/2022 | report this review

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Software training

Service

Quality

Value

Had our training on the new software today with Kai, who explained things clearly and answered all of our questions. Thanks for being so patient.

Steph Bowers - 08/11/2022 | report this review

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BrightHR training

Service

Quality

Value

Thank you Kai for the training this afternoon where you efficiently made me aware of the benefits of Bright HR.

Emma McKee - 08/11/2022 | report this review

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Kai Samuel

Service

Quality

Value

Excellent training delivered by Kai Samuel. Helpful, concise and accurate - thank you Kai.

Sean Ash - 07/11/2022 | report this review

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Peter Rosser & Dayna AKA Dream Team!!

Service

Quality

Value

Outstanding accuracy and dedication shown through supporting us as a new customer onto the BrightHR system. Alot of cross checking, alot of data and time went into our account with being a larger business and I am greatful for the time, dedication & accuracy! Thanks Pete & Dayna!! :)

Steven McShane - 04/11/2022 | report this review

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Great Training Session Kai

Service

Quality

Value

Kai suggested I shared my screen and took control which was really good way of learning the system as oppose to watching the host do it.

Chris Simmons - 04/11/2022 | report this review

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Thanks Kai Samuel! :)

Service

Quality

Value

I had training with Kai today, it was really clear and very helpful

Kayleigh Paske - 04/11/2022 | report this review

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Thanks to Kai Samuel

Service

Quality

Value

Kai was very helpful and squeezed our onboarding training in last minute. Her direction and explanation was easy to follow and her accommodation of training our many managers over several sessions is most appreciated!

Emily Short - 02/11/2022 | report this review

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Raffaella Sinamtwa at BrightHR was very helpful

Service

Quality

Value

Raffaella Sinamtwa went through how to use the BrightHR system for health and safety. She was very helpful and responded to my emails promptly.

Peter M - 01/11/2022 | report this review

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Training with Nathan Evans

Service

Quality

Value

Thanks for your time today, Nathan. Your time is very much appreciated.

Kim Laughton - 01/11/2022 | report this review

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Today - Brigth HR Training

Service

Quality

Value

It was a pleasure to have Kai Samuel cover all aspects of the training with us today. A lot to take in and Im sure we'll need some further guidance but todays intro was to the point and easy to follow.

Alan Jaques - 31/10/2022 | report this review

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Good onboarding experience.

Service

Quality

Value

We had a good onboarding to HRBright with Raffaella Sinamtwa. She was knowledgable, helpful and patient. Thanks Raffaella!

Colin Deeny - 27/10/2022 | report this review

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On line training

Service

Quality

Value

We were late logging on and had a couple of issues getting a member of staff online . Raffeilla was very patient. She was very clear and precise in going through BHR for us . Well worth the time

Kelly Davies - 27/10/2022 | report this review

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Training

Service

Quality

Value

Thanks Kai for our Training session on Bright HR. The system is great, and you made it so much easier for us to get the ball rolling. We all agreed that the training session was brilliant as you went through everything and answered all our questions. Look forward to working with you.

Kay Sibanda - 27/10/2022 | report this review

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Migration

Service

Quality

Value

Thank you to Ellie and Charlene for the excellent migration of the data to BrightHR. Very fast and efficient service and I was kept up to date at all times. Thank you.

Linda Gallop - 25/10/2022 | report this review

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Thanks Victoria!

Service

Quality

Value

Victoria was amazing and professional in handling my queries.

Mariam Benjamin - 21/10/2022 | report this review

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Online traiing support

Service

Quality

Value

Spent an hour with Raffaella - who was amazing. Got some great tips and tricks on how to use the system to its potential. Great for cloud storing all personnel documents with easy access for managers and admin that require easy access to it

Howard Williams - 21/10/2022 | report this review

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Thanks Rafaella!

Service

Quality

Value

Had my BrightHR training with Rafaella on Monday and she explained the relevant parts of the portal very well :) thanks!

Louella Burt - 20/10/2022 | report this review

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Training with Rafaella

Service

Quality

Value

Had my introduction to the Bright HR system yesterday with Rafaella. She went through all the different stages of the programme and apps and how to set up for all our employees. It was very informative and helpful. Excellent at her job. Well done Rafaella.

Davie Morris - 20/10/2022 | report this review

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Raffaella is brilliant

Service

Quality

Value

Had my training today with Raffaella and she was so knowledgeable and helpful. Explained how the system works and I felt confident to go it alone. Excellent service thank you.

Kelly Deak - 18/10/2022 | report this review

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BrightHR

Service

Quality

Value

Great service from Peter, who supported our data migration from BusinessSafe to BrightSafe. Many thanks to Peter and the team for a smooth a quick transfer during the process.

Louise W - 17/10/2022 | report this review

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Bright HR Training

Service

Quality

Value

We are at the initial stage of the set up and I have received a beneficial training session by Elliot on Friday. She explained well how the set-up process work and answered all my questions.

Victoria Nundloll - 10/10/2022 | report this review

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Online Training

Service

Quality

Value

Very good online training delivered by Nathan Evans.

Colin Coole - 07/10/2022 | report this review

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Thank you Ellie Metcalf

Service

Quality

Value

Many thanks for all of your help, Ellie - the data transfer was very quick and I am looking forward to rolling this out across the company!

Nina Thompson - 05/10/2022 | report this review

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BrightHR

Service

Quality

Value

Thank you so much Leigh Dignan for all your help with our migration over to BrightHR - really excellent service!

Sherry Thomas - 04/10/2022 | report this review

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Migration

Service

Quality

Value

Kirsty and Darcy have been very helpful with our migration from Croner to BrightHR. We have had a few issues as our staff rotas are incredibly complicated. This was only down to us not fully understanding the new system. Kirsty has assisted us with getting it to work in the way that we need it. We have always had quick responses to any communication. Thank you!

Steve Crowther - 26/09/2022 | report this review

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Online Training with Kai Samuel

Service

Quality

Value

Thank you so much for your time today showing me how Bright HR works. I found the training very helpful and this system is going to help us with our business and employees. You were extremely friendly and welcoming.

Kelly MacRae - 23/09/2022 | report this review

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Thanks, Nathan Evans

Service

Quality

Value

Very good overview of the system at a pace that suited me. You covered some real-world scenarios, which made it easier to understand the capabilities and of the product. I am now confident that I can support my HR Manager in the implementation of our system. T.N. (in-house IT Guru). @BrightHR You should stop doing NPS & CSAT and just spend your money on more employees like Nathan. After all, a pig does not get any bigger from weighing it!

Tristan Newell - 22/09/2022 | report this review

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Excellent support

Service

Quality

Value

Thank you so much Ellie and Peter for migrating us from Croner to BrightHR. You both did this so quick and with no issues. Also there via email with any questions I had after.

Jane Lawton - 22/09/2022 | report this review

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Easy Migration

Service

Quality

Value

The migration from Croner HR to Bright HR was fast & efficient with Charlene & Ellie, responding quickly to any queries I had.

Rowena Barlow - 21/09/2022 | report this review

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BrighHr overview

Service

Quality

Value

Great overview and insight into the BrightHr & Brightsafe portals. It was presented in an easy to understand and a friendly manner. Thank you.

Fiona Hummerston - 21/09/2022 | report this review

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Very good service

Service

Quality

Value

Ellie and Peter has been very helpful with data migration from Croner to BrightHR. Ellie has answered all my queries.

Monika Smoczek - 21/09/2022 | report this review

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Massage table

Service

Quality

Value

I purchased a massage table from Natural Living last week; it is a high-quality, long-lasting product. My installation was aided by their support staff, who were friendly in their interactions with me. I want to urge everyone to practise natural living.

Bob Anderson - 16/09/2022 | report this review

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Excellent service from Simon

Service

Quality

Value

Simon was hugely helpful & supportive during the setup of the system and very quick to respond to the queries we gave him. Having the continuity of one account manager was really beneficial as we were able to pick up the thread much more quickly for subsequent questions. Thank you.

Julie Meakin - 15/09/2022 | report this review

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Great Support

Service

Quality

Value

Still early into our work with Bright HR but if the support provided by Simon Shearer is anything to go by, we won't be looking back. Simon has been a huge help and very patient with my queries.

Ashleigh Fraser - 15/09/2022 | report this review

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Massively Helpful

Service

Quality

Value

Nathan was an awesome navigator, explained everything clearly and went through all the details thoroughly. Always ready to answer if there is ever an issue.

Oliver Leighton - 15/09/2022 | report this review

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Excellent service and staff

Service

Quality

Value

I would like to thank Stuart, Kirsty and Darcy for their excellent service during our migration from HRonline to Bright HR, they have been great from start to finish with no issues and everything I requested was done without any hassle at all. fantastic!

John O'Malley - 08/09/2022 | report this review

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excellent service

Service

Quality

Value

I was dealing with Ian Riley and he was brilliant at handling my account. He was very understanding to the issue I had and has dealt with it quickly and efficiently. I would highly recommend!

John O'Malley - 02/09/2022 | report this review

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Bright HR - intro and account management by Kai

Service

Quality

Value

Great intro the system initially at sales stage by Elliot and then by Kai who did the formal induction following us signing up. Very impressed so far by both ease of system and warmth / approachability of the Bright Team. Kai super communicative and no questions too silly for her to answer!

Sian Belfield - 31/08/2022 | report this review

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Renew of CIO Contract

Service

Quality

Value

I received exceptional service from Victoria Maugham, she was very understanding. She was the best of BrightHr I have worked with. Her interpersonal skills are worthy of emulation, she was professional, articulate and sees things from the client's view. She is a blessing to BrightHr

chris Onumonu - 24/08/2022 | report this review

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Training

Service

Quality

Value

The training session on Bright HR with Kai was very informative thank you.

Lesley Scales - 24/08/2022 | report this review

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Review for Kia Samuel

Service

Quality

Value

Kia was extremely helpful. she explained everything to me and touched on some things I was unsure of.

Allyson Burris - 24/08/2022 | report this review

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Training

Service

Quality

Value

I have a great session with Kai who was clear and logical and made me feel very comfortable and confident to use the Bright HR system, thank you Kai!

Nicola Smith - 23/08/2022 | report this review

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Excellent customer service

Service

Quality

Value

The service that Atiq provided me with today was excellent. We have had a few bumps in the service we have received from Bright HR recently. Atiq listened to my concerns, addressed them and provided me with solutions to avoid it happening again.

Caroline Holt - 21/08/2022 | report this review

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Bright HR Demo with Kai

Service

Quality

Value

I had an excellent overview of the Bright HR Software from Kai Samuel this afternoon. I was very impressed with the delivery and clarity of the presentation from Kai, her knowledge of the product was exceptional. She answered all my questions and queries to my satisfaction and beyond.

Declan Milne - 18/08/2022 | report this review

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Thank you Ellie Metcalf

Service

Quality

Value

I have been liaising with Ellie in the lead up to our data migration. Ellie has responded to my emails promptly, has been very helpful (and patient!) with re arranging dates for the migration to take place. All very much appreciated.

christine Brooker - 16/08/2022 | report this review

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Data Migration

Service

Quality

Value

Peter Rosser has been very helpful with any queries that we have had with our recent data migration to the Bright HR system. His emails have been clear and informative, thank you for your help Peter.

Tina Corlett - 16/08/2022 | report this review

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Fantastic Customer Support

Service

Quality

Value

I spoke with Atiq today. His support was absolutely 100 professional, knowledeable and supportive. Time was not an issue, he wanted to ensure I was fully up to date and understood everything he had discussed. Very reassuring knowing this type of support is available. Thank you very much Atiq.

caroline sweeney - 15/08/2022 | report this review

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Excellent customer service from Atiq

Service

Quality

Value

I have encountered a few problems with BrightHR and made a suggestion on how they could be resolved. Atiq went above and beyond and the issues were resolved very quickly.

Anne S - 12/08/2022 | report this review

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Support

Service

Quality

Value

Kai was extremely helpful and presented the Teams meeting very well.

Neil Fagleman - 12/08/2022 | report this review

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finance Matter

Service

Quality

Value

many thanks for your support today . My concerns were handled with a lot of professionalism and understanding .

Consolata Muasya - 12/08/2022 | report this review

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BrightHR Online Training with Kai

Service

Quality

Value

Kai was very professional and helpful throughout the software introduction training, she made sure we all understood the process. I had a few follow up questions that I've emailed to Kai and the response was quick and spot on.

K A - 12/08/2022 | report this review

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BrightHR

Service

Quality

Value

Thanks to Leigh for the help & support! Very good service.

Laura Perkins - 12/08/2022 | report this review

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Initial Training with Nathan Evans

Service

Quality

Value

Nathan was very professional, thorough and answered any questions we asked. He gave a very in depth session and the way he navigated was very easy to understand. Looking forward to using BrightHR. Thank you Nathan

Jemma Barber - 11/08/2022 | report this review

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BrightHR Training with Kai

Service

Quality

Value

Received training from Kai on the BrightHR package. Kai was very knowledgeable and delivered the training very well, pausing regularly to ensure that the topics covered were fully understood before moving on. Links to support videos were emailed immediately after the session along with additional support, if required

Mark Stevens - 11/08/2022 | report this review

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Kai Samuel training session 10.10.22

Service

Quality

Value

Kai has been really helpful in explaining the Bright HR systems. She has helped me on 2 occasions now and is very responsive to any extra queries by email, and is very clear and patient with her guidance. I am very happy with her help.

Jane Martin - 10/08/2022 | report this review

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Thank You Darren Greenwood

Service

Quality

Value

Darren has been brilliant in helping me deal with any queries that I have had with BrightHR! He is very prompt with his responses and really simplifies the information I ask for, ensuring that everything is completely understood. I've been very grateful to have him as a contact at BrightHR! Also, the blip and pop app are very easy to use and it serves its purpose very well, He was willing to help and go over anything as he has helped 3 of my managers with how to support their teams when needed. Highly recommend BrightHR, though I highly recommend having Darren as a contact at BrightHR as well!

M T - 09/08/2022 | report this review

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Delivered on promises for a great HR system

Service

Quality

Value

Simon Shearer and the BrightHR team have been helpful at all stages. The system is easy to use, have saved managers/payroll/HR team time and is liked by staff. Tech helpdesk are superb and always focused on resolution (not just passing it on).

Helen Elmore - 05/08/2022 | report this review

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Excellent Customer Care

Service

Quality

Value

The customer care that I received from Laura Clowes has been exceptional. Laura was calm, reassuring and very helpful. Thank-you Laura for the time you spent sorting out my situation. I am sorry that Bright HR was not right for our little charity pre-school. I wish the company well.

Anne Spencer - 04/08/2022 | report this review

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On the System Training

Service

Quality

Value

I had an online Training session with Kai today, who was fantastic gave clear and easy instructions guiding me through the portal. Answered any questions I had with ease. Looking forward to working with Kai and using the Bright HR system.

Angela Samara - 04/08/2022 | report this review

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Successful data transfer

Service

Quality

Value

Many thanks to Kirsty and Darcy for professionally handling our data migration.

Jan Papworth - 03/08/2022 | report this review

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Problem with Bright HR

Service

Quality

Value

I am grateful to Laura Clowes for helping me to resolve a problem with BrightHR. She understood my concerns and put time and effort into resolving the issue.

Marjatta van Boeschoten - 29/07/2022 | report this review

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Thank you Kai Samiel

Service

Quality

Value

Many thanks for your kind and informative training with us, we are very excited about the programme!

Nathan Moyler - 28/07/2022 | report this review

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Many thanks Kai

Service

Quality

Value

Really clean, precise and friendly info, thank you!

Toby Rumble - 28/07/2022 | report this review

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Great training!

Service

Quality

Value

It was a very clear and concise explanation, many thanks!!

Lourdes A - 28/07/2022 | report this review

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Customer Service Great

Service

Quality

Value

I am very impressed with the level of customer service you showed me when I had a few problems with the initial set up of the system. I am looking forward to getting the system up and running now.

Claire Gray - 28/07/2022 | report this review

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Bright HR Training

Service

Quality

Value

Kai was great. She was efficient and at the end of each stage checked that I understood and asked if I had any questions. Very friendly and helpful

Paula Beck - 28/07/2022 | report this review

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Bright HR

Service

Quality

Value

Kai Samuel delivered a splendid training session to our managers on how to use Bright HR. Her presentation was concise and clear. I felt confident in her knowledge and expertise. Thank you Kai.

Alia Taub - 28/07/2022 | report this review

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BrightSafe & BrightHR Training with Kai

Service

Quality

Value

Kai was extremely helpful, friendly and knowledgeable. She ran through the training efficiently but checked at each stage that I had understood and asked if I had any questions. I now feel pretty confident in getting started using the software and Kai has reminded me to get in touch if I do need any help or support.

Catherine Bowley - 25/07/2022 | report this review

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Training with Kai

Service

Quality

Value

I received training from Kai on the Bright Health and Safety package and it was excellent. Kai was very friendly and informative and was able to answer any questions I had. At the end of the session she told me to call if I had any problems which I did, the same day actually and she was able to sort me out.

Steve Smith - 25/07/2022 | report this review

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Very helpful

Service

Quality

Value

The team at BrightHR is always very helpful - Laura, Nathan and William really do go out their way to help.

kate Ruberry-Shoemack - 20/07/2022 | report this review

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Very happy

Service

Quality

Value

Thank you to Bright HR and Nathan Evans. Very impressed with the service and the product.

Amanda Carr - 20/07/2022 | report this review

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Bright HR Support

Service

Quality

Value

Amazing service, very useful, I personally spoke with Laura Clowes who resolved my issues within 24 hours - keeping me updated every step of the way to make it a smooth and simple process.

Shaurya Maheshwari - 19/07/2022 | report this review

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Mark Howe

Service

Quality

Value

Mark Howe has provided excellent customer service! He is very responsive, all interactions with him timely and he resolves everything requested. Exactly the type of customer service representative all businesses should have! Thank you

A H - 14/07/2022 | report this review

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Thank you Kai!

Service

Quality

Value

First time using BrightHR and Kai made it very simple and easy to use. Managed to fly through everything and I have left our training session confident that I can do IT. Kai made me feel very welcome and was very friendly, polite and knowledgeable. I know I can always get in contact with Kai if I need any help in the future!

Dean Robson - 14/07/2022 | report this review

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I had started to use the BrightHR

Service

Quality

Value

I had an online training session with Darren Greenwood today which was really useful. I had started to use the BrightHR with some success already but Darren's insight really filled in any gaps and he was very clear about what other useful sections I can use like, reports, documents, rotas etc. These are on there for Admins and Managers to use. he was very clear in his explanations, friendly and welcoming, also very funny. Not laughed like that in a while. I found Darren's training amazing and clear and would have no hesitation in recommending Darren and Bright HR to anyone, especially if this is the kind of people they have at BrightHR.

Nicola Lawson - 12/07/2022 | report this review

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Kirsty Ambrose

Service

Quality

Value

Kirsty has been very helpful along side the data support team in any issues/ queries I have had and couldn't have asked for a kinder bunch of people to work along side to ensure the system is working in the manner we need it to for our business.

Pearl McVeigh - 08/07/2022 | report this review

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Great support

Service

Quality

Value

Thanks so much to our account manager Kai, for all your help!!

Beth Culver - 07/07/2022 | report this review

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Migration support

Service

Quality

Value

Charlene was particularly helpful in migrating our data from the legacy system to Bright HR

Michele Andrews - 07/07/2022 | report this review

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Migration

Service

Quality

Value

The initial migration was delayed by two weeks from the date I was originally told, holding up other processes. There was a minor error with the migrating of the data but one that the online software seemed unable to resolve (had to contact Bright to change an email address). Otherwise everything else has gone ok for now.

David Constantine - 06/07/2022 | report this review

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Training with Kai

Service

Quality

Value

Training went great after initial problems from my end. Kai was very patient, helpful & knowledgable & we didn’t feel at all rushed. I look forward to calling on her for support in the future.

Beth Rashid - 05/07/2022 | report this review

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Support from Nathan Evans

Service

Quality

Value

After launching fully this week and in the lead up to this, Nathan has been such a massive help! Fast to respond, always searching for answers and always super positive! Thank you Nathan! We are loving our new shiny new system!

Shelley Ward - 05/07/2022 | report this review

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Training with Nathan

Service

Quality

Value

Thank you for getting me up to speed with BrightHR at such short notice and answering my questions even the follow up ones via email. This will benefit our team massively!

Prav Gill - 05/07/2022 | report this review

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Thank you Nathan Evans

Service

Quality

Value

Thank you Nathan for showing us BrightHR, and for answering our questions. We are looking forward to getting set up. I recommend BrightHR from what I can see so far!

L Cooper - 04/07/2022 | report this review

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Thank you very much Kai Samuel

Service

Quality

Value

Kai Samuel was great, not only did Kai trained the admin team, but she also trained all managers extremely well. She was very helpful and answered all our questions. We are extremely happy with this service and looking forward to working with Kai and Bright-HR.

Winnie Okitundu - 01/07/2022 | report this review

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Great support for our charity

Service

Quality

Value

thank you very much to Simon Shearer for his ongoing support as our account manager, and getting us set up with all functions of this great online tool. it is so important that we have a go to person who knows our business and can assist us to with navigate our way through the functions. The continuous training for our staff and ad hoc teams meetings are vital to ensure we get this right. We still have some questions to be answered re pop and Simon is following these up for us. Thank you Simon.

Joanne Westlake - 01/07/2022 | report this review

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Great support from Peter Rosser

Service

Quality

Value

Peter was very helpful with a complicated problem we had during data migration.

Liz Hill - 01/07/2022 | report this review

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I really appreciate the supportive attitude of Darren

Service

Quality

Value

My training session with Darren Greenwood lasted around 35 minutes a few weeks ago. It was very insightful and fun, the HR software is very intuitive. Darren was able to show me all the important steps required for setting up, has sent me webinars for Blip, but also went through it with me in a separate training as the webinar wasnt that clear if I am honest. As my account manager he has been extremely helpful, if I have questions he answers them. Most people say they will be helpful and you can contact them, yet they aren't. But Darren always replies to my emails or calls me if I request to go in depth over anything I require. It really is nice to know there's someone I can speak to directly. I feel very positive about using this new software and the future updates that will be rolled out. I really appreciate the supportive attitude of Darren at BrightHR.

Elise Smithson - 30/06/2022 | report this review

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Thanks so much Peter Rosser

Service

Quality

Value

Peter has been fab through our onboarding, and has helped with any questions I've had throughout the process.

Leanne Gage - 30/06/2022 | report this review

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Kai Samuel - Onboarding Training

Service

Quality

Value

I had a great Onboarding Training delivered by Kai Samuel today. She's been very patient and showed me all the benefits of BrightHR in a very clear way. She's very knowledgeable about the product.

Shari Balker - 30/06/2022 | report this review

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A great help

Service

Quality

Value

Thank you Laura Clowes for your speedy reply and solution to our problem

Wendy Watson - 29/06/2022 | report this review

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I had a lovely teams meeting

Service

Quality

Value

Darren is so lovely, I had a lovely teams meeting with Darren Greenwood last week. he was fantastic, very helpful we even had a right good laugh, Darren always put my mind at ease, answered all my question clearly and helped me understand the benefits of being with Bright HR. Also replys to all my emails, even if it a simple question. Thanks Darren.

Madeleine Clark - 19/05/2022 | report this review

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Excellent at explaining everything to me.

Service

Quality

Value

Darren Greenwood was excellent at explaining everything to me. Not having much knowledge with technology myself, he made all explanations clear and simple without making me feel stupid,a also very patient. Great service. Thank you.

Shone Shone - 10/05/2022 | report this review

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Great Course

Service

Quality

Value

Great Course. I love the way Darren, delivered the training. I learned a lot. The most imporatnt part is that I enjoy every bit of the session :)

Jilly Melrose Jilly M - 05/05/2022 | report this review

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Nick Mckerrell thank you so much

Service

Quality

Value

had a lovely teams meeting with Nick Mckerrel this morning. he was fantastic, very helpful we even had a right good giggle, always put my mind at ease, answered all my question clearly and helped me understand the benefits of Bright Hr. Thanks Nick !! you legend

Olivia keld - 04/05/2022 | report this review

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Bright HR onboarding

Service

Quality

Value

It was really useful and fun speaking to Nick about using Bright HR and great to know that further support will be available if needed. Thanks Nick!

Hatty Hanmer - 29/04/2022 | report this review

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Easy onboarding

Service

Quality

Value

John was brilliant at onboarding us, only getting started but looks promising so far.

Simon Ekelund - 27/04/2022 | report this review

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Bright HR

Service

Quality

Value

Hey Nick, An absolutely nice and pleasant experience with you today. Very well explained. You made it very easy for me to understand and handle the system.

Muhammad usman - 27/04/2022 | report this review

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Training with Nick McKerrell

Service

Quality

Value

Hey Nick, thank you so much for taking me through Bright HR. You explained everything perfectly, making it simple and fun to follow.

Fi Griffiths - 27/04/2022 | report this review

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Training with Darren greenwood

Service

Quality

Value

Training with Darren greenwood was highly helpful to me as a Director who deals with managers and receives feedback on a daily basis. I was taught how to handle any HR queries as well as, logging holidays, lateness and sickness. Awesome training, very helpful. Paul

Suka SukhP - 26/04/2022 | report this review

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Very helpful and patient... 5*

Service

Quality

Value

The course was very informative and very helpful, Darren took his time to help show me around the BrightHR software. It also helped me understand how to view or understand my employee's and manager's needs with Brighthr Lighting. Darren also made sure; I knew BrightHR was there to help me at any point. I highly recommend it!

Scott MP - 25/04/2022 | report this review

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Onboard Training - no snooze fest

Service

Quality

Value

I had my onboard training with Nick McKerrell today and what could have been a snoozer of information overload on an online call, turned out to be very informative, insightful and helpful, showing me all functions of BrightHR and BrightSafe. All I needed to know was delivered in an easy to digest, light-hearted and professional manner! Would onboard again.

Meike Krolewczyk - 21/04/2022 | report this review

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Thank you Hanaan !

Service

Quality

Value

Just received my first training session with Hanaan....absolutely fantastic tutorial, very clear and patient. Very helpful, now ready to make our HR process a lot easier!

Sam Davis - 21/04/2022 | report this review

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Excellent service

Service

Quality

Value

I had a call for over 1hour today with Elisha and she was so insightful and knowledgeable. Everything was really clear and i am really excited to get started using this platform. The software is exceptional and She was also very patient answering all of my questions.

Mireia Lopez - 13/04/2022 | report this review

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Intro session - John Alfwynn

Service

Quality

Value

A good & informative introduction session on what Bright HR can do with John Alfwynn. Looking forward to working with you. Thanks John for your help & patience answering our questions.

Alan Heywood - 13/04/2022 | report this review

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Many thanks Darren Greenwood

Service

Quality

Value

thank you Darren for answering all my weird and wonderful questions and sharing your expert knowledge and advice Thanks

Mandy Roche - 12/04/2022 | report this review

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ONLINE TRAINING

Service

Quality

Value

HAD ONLINE TRAINING WITH Hanaan Parkinson Ramsbottom. SHE WAS VERY HELPFUL, CLEAR AND PRECISE. THANK YOU AND WOULD RECOMMEND TO ANYONE

Sara O'Brien - 12/04/2022 | report this review

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Bright HR Training

Service

Quality

Value

We had an excellent online training session for Bright HR by Nick McKerrell last week. He was very knowledgeable, informative and helpful. Thank you.

Beki Egerton - 08/04/2022 | report this review

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On-line Bright HR training session

Service

Quality

Value

Nick McKerrell did the on-boarding with me for BrightHR. He demonstrated the system very well and showed me some of the functionality I was unaware of, we will definitely be using this system for more than we originally expected. Thanks Nick.

Ronan Traynor - 07/04/2022 | report this review

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New Customer - Well Done

Service

Quality

Value

We have recently joined Bright HR and so far I'm very impressed with what is available to us. I had online training with Mohammed Rahman, training was simple to follow and structured well and all questions answered. I have been sent useful links to webinars and self help pages to get us started but the platform itself seems very user friendly to follow.

Marie Wright - 07/04/2022 | report this review

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Very Informative

Service

Quality

Value

My training session with Mohammed Rahman lasted around 45 minutes. It was very helpful and the HR software seems intuitive and helpful. Mohammed was able to help me make a correction, show all the important steps required for setting up, has sent me webinars for further training and he will be the account manager which means if I have questions, there's someone I can speak to directly. I feel very positive about using this new software and appreciate the supportive attitude of BrightHR and Mohammed

Esther Coles - 06/04/2022 | report this review

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Bright HR training

Service

Quality

Value

Hanaan Parkinson Ramsbottom was brilliant at guiding me through the Bright HR and Safe portals. She made it easy to understand and answered all my queries.

Melanie Tobin - 06/04/2022 | report this review

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Great onboard training

Service

Quality

Value

Mohammed Rahman has just completed my onboard training, very clear and concise and straight to the point. Excellent.

Danielle Bromley - 06/04/2022 | report this review

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Bright HR Training

Service

Quality

Value

From what I have seen so far Bright HR looks fantastic. ​Hanaan Parkinson Ramsbottom was absolutely brilliant at guiding me through the training, answering any questions I had. Can't wait to get up and running, it's going to be a wonderful update to our family run business.

Nikki Pugh - 05/04/2022 | report this review

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Bright HR

Service

Quality

Value

Bright HR is a straightforward system to use. It allows you upload documents, it is easy to run repots. I am able to log on expenses, annual leave, overtime, print documents and many other features. You get HR advice with the Package and can access many documents and Templates. I had a very good training session with Darren buck and I am ready to crack on using the Database.

Ademi Ogbomo - 31/03/2022 | report this review

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HR Onboarding

Service

Quality

Value

Hanaan took me through our onboarding process which was quick and painless, as the platform very easy to use. Hanaan also knew all of the answers to my questions and was able to quickly show me how to add staff members, set up rotas etc.

Jack Page - 30/03/2022 | report this review

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Great Callum Woodrow

Service

Quality

Value

I had an online session with Callum, which was great. I've been learning many systems lately with many companies and you have been by far the best customer advisor/support. We didn't need to ask many question as everything was explained in great detail and simple to understand. He was willing to help and go over anything again when needed. Thank you again Callum.

Katie Holland - 30/03/2022 | report this review

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Awesome help

Service

Quality

Value

Abigail Garratty is very strong in helping to deal with any queries. She is very prompt with her responses and always effectively helps to resolve any issues. Great support!

Magda Nowo - 29/03/2022 | report this review

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Intro session

Service

Quality

Value

Had a good first session on what Bright HR can do with John Alfwynn. Thanks John

sam bowden - 29/03/2022 | report this review

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John Alfwynn

Service

Quality

Value

I had a meeting with John today. John was very helpful, patient and informative. I look forward to working with him in the future

Megan Lambert - 29/03/2022 | report this review

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Hanaan Parkinson Ramsbottom

Service

Quality

Value

Brilliant induction on the software for Bright HR made to feel comfortable and had a good working knowledge of the system

Gemma Fisher - 25/03/2022 | report this review

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Bright HR

Service

Quality

Value

Excellent service and very good agent that was extremely helpful

John Cowell - 23/03/2022 | report this review

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Training with Mohammed Rahman

Service

Quality

Value

Mohammed was really helpful in explaining how BrightHR and BrightSafe works. He helped to update my knowledge of Brighthr and explained how BrightSafe works. Thanks Mohammed

Lorna Finucane - 23/03/2022 | report this review

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Excellent Training Delivered

Service

Quality

Value

I had a training session with Mohammed Rahman. He was patient with me, listened to my queries and helped me effectively. I now feel much more confident in using Bright HR as I am new into my role.

Nadia Parveen - 23/03/2022 | report this review

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a great help

Service

Quality

Value

Thank you Mohammed Rahman for you great assistance setting up our system.

David Lindsey - 22/03/2022 | report this review

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Bright HR/Safe On boarding

Service

Quality

Value

Thank you so much to Elisha Sharpe for taking the time to show me around the Bright HR & Safe portals, she was excellent from start to finish, made the whole experience easy to understand which will help save time in the future, thank you Elisha.

Matt Neville - 21/03/2022 | report this review

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Samra Is A Star!

Service

Quality

Value

Samra has been absolutely brilliant in helping me deal with any queries that I have had! She is very prompt with her responses and really simplifies the information, ensuring that everything is completely understood. I've been very grateful to have her as a contact at Bright! Also the app is very easy to use and it serves its purpose very well. Highly recommend!

Francisca Akinsulie - 18/03/2022 | report this review

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Great Concept

Service

Quality

Value

Great concept and it will make managing my employees much easier. They now have somewhere they can go to request leave at any time and find all of the information and documents they need in one place

Lucy K - 18/03/2022 | report this review

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Tutorial

Service

Quality

Value

Had the best tutorial with Gareth! Made it fun with great communication and help. We had a laugh!

Christine Voskou - 17/03/2022 | report this review

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Excellent Support

Service

Quality

Value

Thank you to employment law consultant Samra who always provides excellent support for all of our HR queries. No question is ever too big or too small and we feel confident that with Samra and the rest of the bright HR team we are looking after our team the right way.

Sheri Gordon - 17/03/2022 | report this review

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Excellent Support

Service

Quality

Value

I have been speaking to John Alfwyn on Support Desk on many occasions over last few months. He's a star!, so helpful, knowledgeable and patient. Thank you John!

Elaine Flynn - 16/03/2022 | report this review

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Well Done Mathew

Service

Quality

Value

Thank you to Mathew on the Bright HR Service Desk. Following our phone conversation today, he talked me through a couple of issues I had been having and could not make sense of, he has now made it easy to understand. My company and team will benefit greatly.

Bernadette Gould - 16/03/2022 | report this review

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Online Training

Service

Quality

Value

I had an online training session with Hanaan Parkinson Ramsbottom today which was really useful. I had started to use the BrightHR app etc with some success already but Hanaan's training session really filled in any gaps and she was very clear about what other useful sections are on there for Admins to use. She was very clear in her explanations, friendly and welcoming - I found the training very good and clear and would have no hesitation in recommending Hanaan and Bright HR to anyone.

Jo Bosomworth - 16/03/2022 | report this review

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Many Thanks Shane Prime!

Service

Quality

Value

Thank you so much for taking the time show me the benefits of BrightHR and for your patience with all my questions. It certainly looks like it is going to save me time and look after our team.

Cheryl Bissaker - 15/03/2022 | report this review

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