Brighthr

Computer Software Sales in Manchester

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The Peninsula
Victoria Place
Manchester
M4 4FB

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Contact Numbers


Opening hours

Monday to Saturday: 9am - 6:30pm

Sunday: Closed


Key Services

HR cloud solution software via web and app, Instant holiday approval, Secure 24/7 access from any smartphone device



About

BrightHR

We are the first and last word in workplace culture and communication, we are having a great time, and we would love you to join us. Update absence, holidays and personal time at the click of a button. Our fully customisable website and app will talk to the boss, deliver instant feedback, and even do all of the auditable paperwork so that no one else has to. With all of this free time, you can all just get right back to being Brilliant! To enjoy a free trial visit our website brighthr.com

Trading Since

2015

Reviews

 

Delivered on promises for a great HR system

Service

Quality

Value

Simon Shearer and the BrightHR team have been helpful at all stages. The system is easy to use, have saved managers/payroll/HR team time and is liked by staff. Tech helpdesk are superb and always focused on resolution (not just passing it on).

Helen Elmore - 05/08/2022 | report this review

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Excellent Customer Care

Service

Quality

Value

The customer care that I received from Laura Clowes has been exceptional. Laura was calm, reassuring and very helpful. Thank-you Laura for the time you spent sorting out my situation. I am sorry that Bright HR was not right for our little charity pre-school. I wish the company well.

Anne Spencer - 04/08/2022 | report this review

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On the System Training

Service

Quality

Value

I had an online Training session with Kai today, who was fantastic gave clear and easy instructions guiding me through the portal. Answered any questions I had with ease. Looking forward to working with Kai and using the Bright HR system.

Angela Samara - 04/08/2022 | report this review

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Successful data transfer

Service

Quality

Value

Many thanks to Kirsty and Darcy for professionally handling our data migration.

Jan Papworth - 03/08/2022 | report this review

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Problem with Bright HR

Service

Quality

Value

I am grateful to Laura Clowes for helping me to resolve a problem with BrightHR. She understood my concerns and put time and effort into resolving the issue.

Marjatta van Boeschoten - 29/07/2022 | report this review

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Thank you Kai Samiel

Service

Quality

Value

Many thanks for your kind and informative training with us, we are very excited about the programme!

Nathan Moyler - 28/07/2022 | report this review

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Many thanks Kai

Service

Quality

Value

Really clean, precise and friendly info, thank you!

Toby Rumble - 28/07/2022 | report this review

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Great training!

Service

Quality

Value

It was a very clear and concise explanation, many thanks!!

Lourdes A - 28/07/2022 | report this review

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Customer Service Great

Service

Quality

Value

I am very impressed with the level of customer service you showed me when I had a few problems with the initial set up of the system. I am looking forward to getting the system up and running now.

Claire Gray - 28/07/2022 | report this review

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Bright HR Training

Service

Quality

Value

Kai was great. She was efficient and at the end of each stage checked that I understood and asked if I had any questions. Very friendly and helpful

Paula Beck - 28/07/2022 | report this review

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Bright HR

Service

Quality

Value

Kai Samuel delivered a splendid training session to our managers on how to use Bright HR. Her presentation was concise and clear. I felt confident in her knowledge and expertise. Thank you Kai.

Alia Taub - 28/07/2022 | report this review

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BrightSafe & BrightHR Training with Kai

Service

Quality

Value

Kai was extremely helpful, friendly and knowledgeable. She ran through the training efficiently but checked at each stage that I had understood and asked if I had any questions. I now feel pretty confident in getting started using the software and Kai has reminded me to get in touch if I do need any help or support.

Catherine Bowley - 25/07/2022 | report this review

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Training with Kai

Service

Quality

Value

I received training from Kai on the Bright Health and Safety package and it was excellent. Kai was very friendly and informative and was able to answer any questions I had. At the end of the session she told me to call if I had any problems which I did, the same day actually and she was able to sort me out.

Steve Smith - 25/07/2022 | report this review

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Very helpful

Service

Quality

Value

The team at BrightHR is always very helpful - Laura, Nathan and William really do go out their way to help.

kate Ruberry-Shoemack - 20/07/2022 | report this review

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Very happy

Service

Quality

Value

Thank you to Bright HR and Nathan Evans. Very impressed with the service and the product.

Amanda Carr - 20/07/2022 | report this review

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Bright HR Support

Service

Quality

Value

Amazing service, very useful, I personally spoke with Laura Clowes who resolved my issues within 24 hours - keeping me updated every step of the way to make it a smooth and simple process.

Shaurya Maheshwari - 19/07/2022 | report this review

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Mark Howe

Service

Quality

Value

Mark Howe has provided excellent customer service! He is very responsive, all interactions with him timely and he resolves everything requested. Exactly the type of customer service representative all businesses should have! Thank you

A H - 14/07/2022 | report this review

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Thank you Kai!

Service

Quality

Value

First time using BrightHR and Kai made it very simple and easy to use. Managed to fly through everything and I have left our training session confident that I can do IT. Kai made me feel very welcome and was very friendly, polite and knowledgeable. I know I can always get in contact with Kai if I need any help in the future!

Dean Robson - 14/07/2022 | report this review

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I had started to use the BrightHR

Service

Quality

Value

I had an online training session with Darren Greenwood today which was really useful. I had started to use the BrightHR with some success already but Darren's insight really filled in any gaps and he was very clear about what other useful sections I can use like, reports, documents, rotas etc. These are on there for Admins and Managers to use. he was very clear in his explanations, friendly and welcoming, also very funny. Not laughed like that in a while. I found Darren's training amazing and clear and would have no hesitation in recommending Darren and Bright HR to anyone, especially if this is the kind of people they have at BrightHR.

Nicola Lawson - 12/07/2022 | report this review

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Kirsty Ambrose

Service

Quality

Value

Kirsty has been very helpful along side the data support team in any issues/ queries I have had and couldn't have asked for a kinder bunch of people to work along side to ensure the system is working in the manner we need it to for our business.

Pearl McVeigh - 08/07/2022 | report this review

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Great support

Service

Quality

Value

Thanks so much to our account manager Kai, for all your help!!

Beth Culver - 07/07/2022 | report this review

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Migration support

Service

Quality

Value

Charlene was particularly helpful in migrating our data from the legacy system to Bright HR

Michele Andrews - 07/07/2022 | report this review

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Migration

Service

Quality

Value

The initial migration was delayed by two weeks from the date I was originally told, holding up other processes. There was a minor error with the migrating of the data but one that the online software seemed unable to resolve (had to contact Bright to change an email address). Otherwise everything else has gone ok for now.

David Constantine - 06/07/2022 | report this review

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Training with Kai

Service

Quality

Value

Training went great after initial problems from my end. Kai was very patient, helpful & knowledgable & we didn’t feel at all rushed. I look forward to calling on her for support in the future.

Beth Rashid - 05/07/2022 | report this review

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Support from Nathan Evans

Service

Quality

Value

After launching fully this week and in the lead up to this, Nathan has been such a massive help! Fast to respond, always searching for answers and always super positive! Thank you Nathan! We are loving our new shiny new system!

Shelley Ward - 05/07/2022 | report this review

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Training with Nathan

Service

Quality

Value

Thank you for getting me up to speed with BrightHR at such short notice and answering my questions even the follow up ones via email. This will benefit our team massively!

Prav Gill - 05/07/2022 | report this review

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Thank you Nathan Evans

Service

Quality

Value

Thank you Nathan for showing us BrightHR, and for answering our questions. We are looking forward to getting set up. I recommend BrightHR from what I can see so far!

L Cooper - 04/07/2022 | report this review

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Thank you very much Kai Samuel

Service

Quality

Value

Kai Samuel was great, not only did Kai trained the admin team, but she also trained all managers extremely well. She was very helpful and answered all our questions. We are extremely happy with this service and looking forward to working with Kai and Bright-HR.

Winnie Okitundu - 01/07/2022 | report this review

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Great support for our charity

Service

Quality

Value

thank you very much to Simon Shearer for his ongoing support as our account manager, and getting us set up with all functions of this great online tool. it is so important that we have a go to person who knows our business and can assist us to with navigate our way through the functions. The continuous training for our staff and ad hoc teams meetings are vital to ensure we get this right. We still have some questions to be answered re pop and Simon is following these up for us. Thank you Simon.

Joanne Westlake - 01/07/2022 | report this review

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Great support from Peter Rosser

Service

Quality

Value

Peter was very helpful with a complicated problem we had during data migration.

Liz Hill - 01/07/2022 | report this review

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I really appreciate the supportive attitude of Darren

Service

Quality

Value

My training session with Darren Greenwood lasted around 35 minutes a few weeks ago. It was very insightful and fun, the HR software is very intuitive. Darren was able to show me all the important steps required for setting up, has sent me webinars for Blip, but also went through it with me in a separate training as the webinar wasnt that clear if I am honest. As my account manager he has been extremely helpful, if I have questions he answers them. Most people say they will be helpful and you can contact them, yet they aren't. But Darren always replies to my emails or calls me if I request to go in depth over anything I require. It really is nice to know there's someone I can speak to directly. I feel very positive about using this new software and the future updates that will be rolled out. I really appreciate the supportive attitude of Darren at BrightHR.

Elise Smithson - 30/06/2022 | report this review

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Thanks so much Peter Rosser

Service

Quality

Value

Peter has been fab through our onboarding, and has helped with any questions I've had throughout the process.

Leanne Gage - 30/06/2022 | report this review

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Kai Samuel - Onboarding Training

Service

Quality

Value

I had a great Onboarding Training delivered by Kai Samuel today. She's been very patient and showed me all the benefits of BrightHR in a very clear way. She's very knowledgeable about the product.

Shari Balker - 30/06/2022 | report this review

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A great help

Service

Quality

Value

Thank you Laura Clowes for your speedy reply and solution to our problem

Wendy Watson - 29/06/2022 | report this review

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I had a lovely teams meeting

Service

Quality

Value

Darren is so lovely, I had a lovely teams meeting with Darren Greenwood last week. he was fantastic, very helpful we even had a right good laugh, Darren always put my mind at ease, answered all my question clearly and helped me understand the benefits of being with Bright HR. Also replys to all my emails, even if it a simple question. Thanks Darren.

Madeleine Clark - 19/05/2022 | report this review

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Excellent at explaining everything to me.

Service

Quality

Value

Darren Greenwood was excellent at explaining everything to me. Not having much knowledge with technology myself, he made all explanations clear and simple without making me feel stupid,a also very patient. Great service. Thank you.

Shone Shone - 10/05/2022 | report this review

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Great Course

Service

Quality

Value

Great Course. I love the way Darren, delivered the training. I learned a lot. The most imporatnt part is that I enjoy every bit of the session :)

Jilly Melrose Jilly M - 05/05/2022 | report this review

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Nick Mckerrell thank you so much

Service

Quality

Value

had a lovely teams meeting with Nick Mckerrel this morning. he was fantastic, very helpful we even had a right good giggle, always put my mind at ease, answered all my question clearly and helped me understand the benefits of Bright Hr. Thanks Nick !! you legend

Olivia keld - 04/05/2022 | report this review

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Bright HR onboarding

Service

Quality

Value

It was really useful and fun speaking to Nick about using Bright HR and great to know that further support will be available if needed. Thanks Nick!

Hatty Hanmer - 29/04/2022 | report this review

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Easy onboarding

Service

Quality

Value

John was brilliant at onboarding us, only getting started but looks promising so far.

Simon Ekelund - 27/04/2022 | report this review

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Bright HR

Service

Quality

Value

Hey Nick, An absolutely nice and pleasant experience with you today. Very well explained. You made it very easy for me to understand and handle the system.

Muhammad usman - 27/04/2022 | report this review

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Training with Nick McKerrell

Service

Quality

Value

Hey Nick, thank you so much for taking me through Bright HR. You explained everything perfectly, making it simple and fun to follow.

Fi Griffiths - 27/04/2022 | report this review

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Training with Darren greenwood

Service

Quality

Value

Training with Darren greenwood was highly helpful to me as a Director who deals with managers and receives feedback on a daily basis. I was taught how to handle any HR queries as well as, logging holidays, lateness and sickness. Awesome training, very helpful. Paul

Suka SukhP - 26/04/2022 | report this review

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Very helpful and patient... 5*

Service

Quality

Value

The course was very informative and very helpful, Darren took his time to help show me around the BrightHR software. It also helped me understand how to view or understand my employee's and manager's needs with Brighthr Lighting. Darren also made sure; I knew BrightHR was there to help me at any point. I highly recommend it!

Scott MP - 25/04/2022 | report this review

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Onboard Training - no snooze fest

Service

Quality

Value

I had my onboard training with Nick McKerrell today and what could have been a snoozer of information overload on an online call, turned out to be very informative, insightful and helpful, showing me all functions of BrightHR and BrightSafe. All I needed to know was delivered in an easy to digest, light-hearted and professional manner! Would onboard again.

Meike Krolewczyk - 21/04/2022 | report this review

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Thank you Hanaan !

Service

Quality

Value

Just received my first training session with Hanaan....absolutely fantastic tutorial, very clear and patient. Very helpful, now ready to make our HR process a lot easier!

Sam Davis - 21/04/2022 | report this review

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Excellent service

Service

Quality

Value

I had a call for over 1hour today with Elisha and she was so insightful and knowledgeable. Everything was really clear and i am really excited to get started using this platform. The software is exceptional and She was also very patient answering all of my questions.

Mireia Lopez - 13/04/2022 | report this review

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Intro session - John Alfwynn

Service

Quality

Value

A good & informative introduction session on what Bright HR can do with John Alfwynn. Looking forward to working with you. Thanks John for your help & patience answering our questions.

Alan Heywood - 13/04/2022 | report this review

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Many thanks Darren Greenwood

Service

Quality

Value

thank you Darren for answering all my weird and wonderful questions and sharing your expert knowledge and advice Thanks

Mandy Roche - 12/04/2022 | report this review

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ONLINE TRAINING

Service

Quality

Value

HAD ONLINE TRAINING WITH Hanaan Parkinson Ramsbottom. SHE WAS VERY HELPFUL, CLEAR AND PRECISE. THANK YOU AND WOULD RECOMMEND TO ANYONE

Sara O'Brien - 12/04/2022 | report this review

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Bright HR Training

Service

Quality

Value

We had an excellent online training session for Bright HR by Nick McKerrell last week. He was very knowledgeable, informative and helpful. Thank you.

Beki Egerton - 08/04/2022 | report this review

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On-line Bright HR training session

Service

Quality

Value

Nick McKerrell did the on-boarding with me for BrightHR. He demonstrated the system very well and showed me some of the functionality I was unaware of, we will definitely be using this system for more than we originally expected. Thanks Nick.

Ronan Traynor - 07/04/2022 | report this review

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New Customer - Well Done

Service

Quality

Value

We have recently joined Bright HR and so far I'm very impressed with what is available to us. I had online training with Mohammed Rahman, training was simple to follow and structured well and all questions answered. I have been sent useful links to webinars and self help pages to get us started but the platform itself seems very user friendly to follow.

Marie Wright - 07/04/2022 | report this review

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Very Informative

Service

Quality

Value

My training session with Mohammed Rahman lasted around 45 minutes. It was very helpful and the HR software seems intuitive and helpful. Mohammed was able to help me make a correction, show all the important steps required for setting up, has sent me webinars for further training and he will be the account manager which means if I have questions, there's someone I can speak to directly. I feel very positive about using this new software and appreciate the supportive attitude of BrightHR and Mohammed

Esther Coles - 06/04/2022 | report this review

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Bright HR training

Service

Quality

Value

Hanaan Parkinson Ramsbottom was brilliant at guiding me through the Bright HR and Safe portals. She made it easy to understand and answered all my queries.

Melanie Tobin - 06/04/2022 | report this review

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Great onboard training

Service

Quality

Value

Mohammed Rahman has just completed my onboard training, very clear and concise and straight to the point. Excellent.

Danielle Bromley - 06/04/2022 | report this review

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Bright HR Training

Service

Quality

Value

From what I have seen so far Bright HR looks fantastic. ​Hanaan Parkinson Ramsbottom was absolutely brilliant at guiding me through the training, answering any questions I had. Can't wait to get up and running, it's going to be a wonderful update to our family run business.

Nikki Pugh - 05/04/2022 | report this review

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Bright HR

Service

Quality

Value

Bright HR is a straightforward system to use. It allows you upload documents, it is easy to run repots. I am able to log on expenses, annual leave, overtime, print documents and many other features. You get HR advice with the Package and can access many documents and Templates. I had a very good training session with Darren buck and I am ready to crack on using the Database.

Ademi Ogbomo - 31/03/2022 | report this review

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HR Onboarding

Service

Quality

Value

Hanaan took me through our onboarding process which was quick and painless, as the platform very easy to use. Hanaan also knew all of the answers to my questions and was able to quickly show me how to add staff members, set up rotas etc.

Jack Page - 30/03/2022 | report this review

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Great Callum Woodrow

Service

Quality

Value

I had an online session with Callum, which was great. I've been learning many systems lately with many companies and you have been by far the best customer advisor/support. We didn't need to ask many question as everything was explained in great detail and simple to understand. He was willing to help and go over anything again when needed. Thank you again Callum.

Katie Holland - 30/03/2022 | report this review

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Awesome help

Service

Quality

Value

Abigail Garratty is very strong in helping to deal with any queries. She is very prompt with her responses and always effectively helps to resolve any issues. Great support!

Magda Nowo - 29/03/2022 | report this review

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Intro session

Service

Quality

Value

Had a good first session on what Bright HR can do with John Alfwynn. Thanks John

sam bowden - 29/03/2022 | report this review

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John Alfwynn

Service

Quality

Value

I had a meeting with John today. John was very helpful, patient and informative. I look forward to working with him in the future

Megan Lambert - 29/03/2022 | report this review

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Hanaan Parkinson Ramsbottom

Service

Quality

Value

Brilliant induction on the software for Bright HR made to feel comfortable and had a good working knowledge of the system

Gemma Fisher - 25/03/2022 | report this review

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Bright HR

Service

Quality

Value

Excellent service and very good agent that was extremely helpful

John Cowell - 23/03/2022 | report this review

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Training with Mohammed Rahman

Service

Quality

Value

Mohammed was really helpful in explaining how BrightHR and BrightSafe works. He helped to update my knowledge of Brighthr and explained how BrightSafe works. Thanks Mohammed

Lorna Finucane - 23/03/2022 | report this review

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Excellent Training Delivered

Service

Quality

Value

I had a training session with Mohammed Rahman. He was patient with me, listened to my queries and helped me effectively. I now feel much more confident in using Bright HR as I am new into my role.

Nadia Parveen - 23/03/2022 | report this review

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a great help

Service

Quality

Value

Thank you Mohammed Rahman for you great assistance setting up our system.

David Lindsey - 22/03/2022 | report this review

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Bright HR/Safe On boarding

Service

Quality

Value

Thank you so much to Elisha Sharpe for taking the time to show me around the Bright HR & Safe portals, she was excellent from start to finish, made the whole experience easy to understand which will help save time in the future, thank you Elisha.

Matt Neville - 21/03/2022 | report this review

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Samra Is A Star!

Service

Quality

Value

Samra has been absolutely brilliant in helping me deal with any queries that I have had! She is very prompt with her responses and really simplifies the information, ensuring that everything is completely understood. I've been very grateful to have her as a contact at Bright! Also the app is very easy to use and it serves its purpose very well. Highly recommend!

Francisca Akinsulie - 18/03/2022 | report this review

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Great Concept

Service

Quality

Value

Great concept and it will make managing my employees much easier. They now have somewhere they can go to request leave at any time and find all of the information and documents they need in one place

Lucy K - 18/03/2022 | report this review

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Tutorial

Service

Quality

Value

Had the best tutorial with Gareth! Made it fun with great communication and help. We had a laugh!

Christine Voskou - 17/03/2022 | report this review

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Excellent Support

Service

Quality

Value

Thank you to employment law consultant Samra who always provides excellent support for all of our HR queries. No question is ever too big or too small and we feel confident that with Samra and the rest of the bright HR team we are looking after our team the right way.

Sheri Gordon - 17/03/2022 | report this review

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Excellent Support

Service

Quality

Value

I have been speaking to John Alfwyn on Support Desk on many occasions over last few months. He's a star!, so helpful, knowledgeable and patient. Thank you John!

Elaine Flynn - 16/03/2022 | report this review

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Well Done Mathew

Service

Quality

Value

Thank you to Mathew on the Bright HR Service Desk. Following our phone conversation today, he talked me through a couple of issues I had been having and could not make sense of, he has now made it easy to understand. My company and team will benefit greatly.

Bernadette Gould - 16/03/2022 | report this review

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Online Training

Service

Quality

Value

I had an online training session with Hanaan Parkinson Ramsbottom today which was really useful. I had started to use the BrightHR app etc with some success already but Hanaan's training session really filled in any gaps and she was very clear about what other useful sections are on there for Admins to use. She was very clear in her explanations, friendly and welcoming - I found the training very good and clear and would have no hesitation in recommending Hanaan and Bright HR to anyone.

Jo Bosomworth - 16/03/2022 | report this review

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Many Thanks Shane Prime!

Service

Quality

Value

Thank you so much for taking the time show me the benefits of BrightHR and for your patience with all my questions. It certainly looks like it is going to save me time and look after our team.

Cheryl Bissaker - 15/03/2022 | report this review

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