Very Unhappy customer

Please be aware when purchasing a vehicle from Brookside motors. I bought a car was told there was nothing wrong with it. When I came home and looked through the paperwork i noticed one of teh documents I signed without reading that I was agreeing to purchasing an unroadworthy car, which they did point out to me at point of sale only telling that the car only required road tax. I purchased the vehicle for £1200. Withing 2 weeks I had to pay for a new fuel injection pump which cost me £1500 and an EGR valve which cost me about £300 along with VAT and labour costs. When I rang John the owner, his only concern was I signed the paperwork which was complient with Trading Standards even though his sales team didnt notify me and said the vehicle was mechanically fine. When signing teh paperwork they gave me a bundle of paperwork to sign stating this was confirm the purchase of the vehicle, the paperwork in connection with the unroadworthiness of the vehicle was behind the other paperwork. When saying to John why would I drive all the way from Birmingham to Northampton to purchase an unroadworthy car and teh reason for buying the car was to be able to transport my 75 year old father for various hospital appointments and to help him with shopping etc He simply laughed and suggested I read all the paperwork and indirectly branded me a lier and said his sales force would not have sold me a car without full notification.

Afiz Uddin - 03/04/2013 | report this review