Castlebridge Motor Company
Shearlegs Road
Gateshead
Tyne and Wear
NE8 3EJ
Contact Numbers
Reviews
Cowboys without the hats
Not good at all. An exhaust that was supposedly replaced when car was bought, the brackets were totally rusted and snapped 10 weeks later which left the exhaust hanging. However were told this wasn't covered under 3 month warranty when they eventually replied to six or seven messages, which it takes between each reply you do get. Now I'm no expert, but expect a replaced exhaust to last longer than 3 month, wouldn't anyone? either a crap job putting it on or lied to and it wasn't replaced at all... Definitely wouldn't use again at all and would advise others against it too. Not unless you want to fork out for repairs that should be put right anyway. Bit of advice if you do use them make sure you at least pay £1 on a credit card. If you pay on a credit card you're covered if anything goes wrong that they refuse to rectify, which they have an obligation under the sale of goods act 1979 to do. Just ring the credit card company and make a chargeback claim under section 75 of the consumer credit act, they will then fight the case on your behalf which is what we've had to do!
Andy Nes - 14/08/2015 | report this review
CASTLEBRIDGE MOTOR COMPANY REVIEW
I purchased a Peugeot 206 from Castleside Motors during October 2012. I was not happy with numerous faults on the car and requested a full refund of the purchase price. This request was refused by the garage. I am well within my rights to ask for a refund under the sale of goods act as the car was and is still not fit for its purpose. The car had numerous faults and the garage agreed to a £150 reduction in the cost which I was forced to accept as the garage had refused my request for full refund. The car has developed more faults which are prohibitively expensive to resolve. I have again requested a refund of the price paid for the car and to date this has not been granted. I would not recommend purchasing a car from CASTLESIDE MOTOR COMPANY. The garage cannot be trusted to care for the customer. I am losing £1000 on this car purchase, please avoid this company at all costs to avoid the same thing happening to you.
Peter Rome - 23/10/2012 | report this review
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