Chesterman Florists

Florists in Caterham

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28 Croydon Road

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florist delivering flowers across surrey. we deliver same day to caterham, coulsdon, wallington, croydon, sutton, banstead, redhill, reigate, godstone, biggin hill and selsdon

florist. send flowers same day to caterham, coulsdon, wallington, purley, sutton, croydon, kenley, warlingham, woldingham, biggin hill, redhill, reigate, whyteleafe, carshalton, selsdon, sanderstead, westerham, godstone, new addington







I purchased £28 worth of flowers for my mother for mothers day, the flowers lasted 14 hours before i had to take them back as most of them had died! And my mother was very Displeased To keep my mother happy i had bought more flowers from another florist local to her, as she lives 20 miles away from myself so it was not possible to just return the flowers so i took the original flowers back to chestermans in caterham, explained the situation, the lady offered to exchange the flowers, this was no good as i had already purchased flowers of a better quality from the other florists, local to my mother, so i asked the lady for my money back, she said 'we are not in the business of giving refunds'! And told me she would speak to the manager, a few hours later she calls back, and explains that no refund would be given, she stated that the flowers had been left in a 'warm unsuitable place' and again refused my refund, so im £28 down and have no flowers to show for it! i suggest using son flowers in warlingham green, they are a better company to deal with!

Ben Turner - 11/03/2013 | report this review

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