52, Norcot Road
We know that when personal users require a service, they often need a quick response, a guaranteed fix price and an engineer who is patient understanding and affordable.
Computers are now an integral part of the family home, whether its the children using it for homework, or parents keeping in touch with loved ones. Some simply use it for Internet banking, online shopping or entertainment purposes, computers are vital in everyday life.
That's why at Computer Point we aim to get you going as quickly as possible, whenever there's a problem. We will where ever possible explain the process involved, giving you an estimate of timescales, costs and run through any consideration that need to be bourne in mind. For example, safeguarding existing data, email, photos, personal files and bookmarked favourite Internet sites.
With FREE software diagnosis, faster repair, FREE local collection & return service, and a lower cost of repair, Computer Point are really ahead of the game when it comes to repairing any make and model of laptop, no matter what the problem is. Computer Point's new repair centre at Norcot Road in Reading can repair down to board level fixing intricate circuit boards. Another advantage of using Computer Point is that your data is always protected, and even when there is damage to the hard disk, in most cases data can still be retrieved using sophisticated data recovery techniques and procedures.
You can either drop the Laptop in to our brand new repair centre at 52 Norcot Road, or call 0118 941 6549 to arrange a FREE local collect & return service. You simply pay for the cost of the repair. There's no cost to you if your laptop is not repairable.
Once we receive instructions to diagnose a laptop, we will always quote you and give you the opportunity to decide whether to go ahead with the repair or not, before any repairs are actually carried out. There are never any hidden charges or extras.
We offer a Free Diagnosis, unlike other companies, as well as a No-Fix-No fee Policy, giving you added assurance.
Although we can fix almost any type of problem, these are some of the most common hardware issues that we fix on a regular basis:
Computer Point offers a wide range of professional IT Support Services specifically designed for Small-to-Medium sized businesses such as Estate Agents, Solicitors Firms and Accountants with staff from 5 - 50.
Services include Fixed Rate IT Support, Network Design and Installations, VPN and remote working, Troubleshooting, Mail and File server Installations, VoIP, Business Class Security as well as Internet services (Broadband, Leased Lines, Web Design)
For more information call our team of network specialist who will be happy to advice you.
Please do not use this company. I gave them my xbox to fix and made it clear that I would like, as their website said, a free quote before any work was carried out. I didn't hear from them for a couple of weeks so gave them a call. I wad surprised to discover that they had completed the work and had a larger than I was expecting bill for me. I refused to pay and we eventually settled on a lower price as the company realised that I had the legal high ground. I then got my xbox back (now about two months after I sent it - so much for quick service) and found that it now had a new problem. I contacted the company and they said that I could not be fixed. I thought this was a little suspicious so contacted a number of other repair companies. Many of them came back and said that, to quote one, they had "fried the motherboard". I contacted the company asking for a full refund and my xbox back. Despite several phone calls and email I have still, nine months after originally sending off the xbox, not received it or a refund back. I am now passing this matter onto the police but wanted to write this to ensure that nobody else gets conned by this company.
Mark Frost - 09/08/2011 | report this review
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