Slapdash work

My car need a full service so I booked it into Concorde Autocentre because the price was good and they told me it would receive a manufacturers standard service. Firstly when booking I was told that if I brought my car in early I could wait for the work to be done. On arrival they said it would take all day and so my wife had to come and collect me. The worst thing is that three days after the service the 'check oil level light' came on and I found there was no oil on the dip stick and I had traveled 300 miles since the service. I took it back and the opinion was that this situation has done no harm...even though they added 2.3 litres to the engine. This is a real concern because obviously nobody checked the oil level before handing back the car. I hope there is no lasting damage to the engine. My advice now is to spend a little more be assured of a first class job (this means take your car somewhere else).

Steve Clarke - 10/02/2013 | report this review