Cousins Furniture
Furniture Retail Outlets in Birmingham
Tyseley, Warwick Road
Tyseley
Birmingham
West Midlands
B11 2EW
Contact Numbers
Social
Opening hours
Monday: 9:30am - 6pm
Tuesday: 9:30am - 8pm
Wednesday: 9:30am - 6pm
Thursday: 9:30am - 8pm
Friday: 9:30am - 6pm
Saturday: 9:30am - 5:30pm
Sunday: 11am - 5pm
Key Services
About
Cousins Furniture Stores are furniture specialists stocking an extensive range of leather sofas, fabric sofas, occasional furniture, bedroom furniture, dining furniture, accessories, flooring and carpets. We understand that everyone has their own tastes and so we offer a massive range of furniture spanning the whole interior design spectrum so whether you're looking for something modern and contemporary or you're tastes are more traditional you're sure to find something perfect for you.
Trade Bodies / Associations
FIRA (Furniture Industry Research Association), Furniture Ombudsman
Trading Since
1984
Reviews
DISGUSTING TREATMENT
DO NOT even consider ordering any item from COUSINS unless you are buying the item on display. Their goods, in my opinion are misrepresented. What we ordered and what we received are two massively different things. The goods were damaged and yet they claim it is a feature of the leather. The settee was c£5,000 and we paid 4 months ago. Now they have the money they don't care. DO NOT PAY UPFRONT FOR GOODS SO AT LEAST YOU CAN REFUSE DELIVERY. The customer service is non-existent and their MD JOHN SHOTTON is not man enough to even have a conversation with my wife when she was forced to turn up in store to confront them due being palmed off on the phone. They then send an 'independent' assessor round which doesn't seem quite right. They are a joke and I am pretty sure they infringe a number of Acts put in force to protect retailers. If anyone wishes to see the photos of the goods before purchasing, please contact me via twitter @RussellMartin10 and I will provide. DO YOURSELF A FAVOUR AND SHOP ELSEWHERE
RUSSELL MARTIN - 11/12/2015 | report this review
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