Custom Werks
Garage Related Services in West Drayton (Middlesex)
Trout Road
West Drayton
Middlesex
UB7 7RS
Contact Numbers
Reviews
UNRELIABLE BAD SERVICE
My car had been running beautiful for 8 years never ever a problem I took it in for minor work and few days later picked it up a had problems car broke down took it back and 4 weeks later I m still waiting for my car Why cant these people understand STOP taking on new and more work when you have work OUSTANDING TO DO why they piss off customers? Very strange behaviour Best to go to a reputable garage that gives you a guarnantee and pay a bit extra
Peter Lane - 22/04/2022 | report this review
SCUM. DON'T USE EVER.
DO NOT USE THIS GARAGE. FULL OF SCUM. TOOK THE CAR TO THEM IN THE MORNING AT 10AM, NOTHING WAS WRONG WITH THE CAR. I WANTED HIM TO CHANGE THE TIMING CHAIN AND TENSIONER ETC. FOR MY CAR JUST FOR THE SAKE OF IT. WAS PROMISED TO HAVE THE WORK DONE IN 4-5 HOURS AND ALSO WAS MEANT TO PROVIDE ME WITH PICTURES/VIDEOS OF THE WORK CARRIED OUT. HAVEN'T RECEIVED ANY RESPONSE FROM HIM IN 7 HOURS THROUGH THE WHOLE DAY. WAS STUCK AT HOME & HAD PLANS LATER ON THAT EVENING. CAME BACK BECAUSE I KNEW THIS WAS A DODGY BUSINESS. HIS RESPONSE WAS "I HAVEN'T DONE IT YET" - WHAT? AFTER 7 HOURS? TOOK MY KEYS, STARTED THE ENGINE AND GOT A WARNING SIGN ON THE DASH, SAYING THAT MY SIDE LIGHT ISN'T WORKING - SOMETHING MUST HAVE BEEN REMOVED OR TAMPERED WITH BY THESE 2 SCUMS. THE LIGHT WAS CRACKED AND NOT WORKING. SAID THE CAR WAS IN THE SAME POSITION AS I BROUGHT IT TO HIM AND THAT NO ONE DROVE IT - I HAD A DASHCAM INSTALLED IN MY CAR, AND YOU CAN SEE HIM DRIVING SOMEWHERE!! AND ALSO TURNING THE DASHCAM OFF AFTER A FEW SECONDS. LATER ON CAME BACK HOME, CHECKED UNDER THE BONNET AND THE ENGINE IS SHAKING A LOT. I HAVE ALL THE EVIDENCE WHICH I NEED, SCREENSHOTS FROM MESSAGES, QUOTE FROM WHOCANFIXMYCAR, DASHCAM FOOTAGE OF HIM AND HIS FACE. WILL FILE A CLAIM AGAINST THESE PEOPLE AT COURT. I KNOW THAT THEY'VE TAKEN SOMETHING OUT FROM MY CAR AND REPLACED IT WITH SOMETHING WORSE, PERHAPS THE ECU. DO NOT USE THEM ONCE AGAIN. BLOCKED MY NUMBER AFTER I LEFT THE "SHIT YARD".
Some One - 19/10/2019 | report this review
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