Terrible Company

Please if you are considering using the agency, think again. They tried to move our family (with a less than one year old baby) into a house full of damp, with a garden full of shattered glass and sharp metal. They failed to produce a gas safety certificate when they wanted us to sign the contract, even though on their website it says that they could be fined around £5,000 for failing to do so. The property had no safe fire exit, and no smoke alarms. Even though they promised to have the property sorted, they did absolutely nothing for two weeks and we had to put up a real fight to see any of our money back, and they still managed to con us out of money. We are now taking this to the courts, but they do not have an independent organisation such as an ombudsman you can report them to. Utterly disgusting treatment, hopefully the company will shut down, and reading this you will avoid them like the plague.

Ian Smith - 15/10/2013 | report this review