Daily Poppins
Cleaning Contracting Domestic in Rotherham
Treeton
Rotherham
South Yorkshire
S60 5UP
Contact Numbers
Reviews
AVOID AT ALL COSTS!
SHEFFIELD BRANCH - Manager - Paula Cook(useless). Cleaners - Lisa and Kellianne (lazy and couldn't give a damn about their work). Well, I read the reviews on Daily Poppins Website, and after a meeting with the manager PAULA COOK, who said ALL the right things, I thought, "Finally, I have found decent cleaners!" - I didn't have to tell her what I wanted doing, she came out with all the speel, none of which was actually done by the even more incompetent cleaners! HOW WRONG I WAS!!!! Absurdly expensive, but I didn't mind paying if they'd actually cleaned! Can anyone tell me if they think it's possible to clean a 5 bed house (2 cleaners) in 1 hour and 10 minutes? It takes me a good 8-10 hours to clean it myself (but at present, have had a c-section, so am limited as to what I can do). I gave the manager a sheet with what I wanted doing / not doing, which she agreed to, yet it was TOTALLY ignored. They used products I specifically asked them not to use, causing me work! They missed so much cleaning, I ended up going round and trying to do it myself, in my currently limited capacity. VERY upsetting and frustrating. If they spent more time doing the jobs I asked for, instead of making my already perfectly made up bed (and they made a right mess of it!), folding toilet paper in to triangles, and rolling up towels, not to mention putting ornaments / kitchen appliances / picture frames / etc., back in the wrong places (which I know are tricks of the trade to make it look like they've cleaned - My Mum used to manage a cleaning company), they would have more time to do the jobs required! I was amazed when they arrived and said to me, "Today is a one hour clean as there are three of us." - I do not pay for a TIMED clean! I pay for the house to be cleaned as per our agreement. On top of that, the customer service is appalling - I am rarely replied to, I have to call them to find out when they're arriving...the list goes on and on and on, but I think you get the picture! So, to summarize - APPALLING COMPANY WHO ARE OUT TO EARN AS MUCH MONEY AS POSSIBLE, DOING AS LITTLE AS POSSIBLE, AND TREATING THEIR CLIENTS APPALLINGLY. I've stopped today's cheque, they're not getting any more of my money. I am dsgusted with them. I've also reported them to local Tabloids and Watchdog. Watch out for them on there, if enough people complain, I am sure they'll be on it! Worst cleaners I have ever had the misfortune to come across. DO NOT USE, they do not deserve your hard earned cash!
Natalie Mason - 12/06/2012 | report this review
AVOID AT ALL COSTS!
SHEFFIELD BRANCH - Manager - Paula Cook(useless). Cleaners - Lisa and Kellianne (lazy and couldn't give a damn about their work). Well, I read the reviews on Daily Poppins Website, and after a meeting with the manager PAULA COOK, who said ALL the right things, I thought, "Finally, I have found decent cleaners!" - I didn't have to tell her what I wanted doing, she came out with all the speel, none of which was actually done by the even more incompetent cleaners! HOW WRONG I WAS!!!! Absurdly expensive, but I didn't mind paying if they'd actually cleaned! Can anyone tell me if they think it's possible to clean a 5 bed house (2 cleaners) in 1 hour and 10 minutes? It takes me a good 8-10 hours to clean it myself (but at present, have had a c-section, so am limited as to what I can do). I gave the manager a sheet with what I wanted doing / not doing, which she agreed to, yet it was TOTALLY ignored. They used products I specifically asked them not to use, causing me work! They missed so much cleaning, I ended up going round and trying to do it myself, in my currently limited capacity. VERY upsetting and frustrating. If they spent more time doing the jobs I asked for, instead of making my already perfectly made up bed (and they made a right mess of it!), folding toilet paper in to triangles, and rolling up towels, not to mention putting ornaments / kitchen appliances / picture frames / etc., back in the wrong places (which I know are tricks of the trade to make it look like they've cleaned - My Mum used to manage a cleaning company), they would have more time to do the jobs required! I was amazed when they arrived and said to me, "Today is a one hour clean as there are three of us." - I do not pay for a TIMED clean! I pay for the house to be cleaned as per our agreement. The cleaners "pad out" the time sheets too, saying they've spent way longer cleaning than they actually have. No idea why, as I am always here when they come, idiots! On top of that, the customer service is appalling - I am rarely replied to, I have to call them to find out when they're arriving...the list goes on and on and on, but I think you get the picture! So, to summarize - APPALLING COMPANY WHO ARE OUT TO EARN AS MUCH MONEY AS POSSIBLE, DOING AS LITTLE AS POSSIBLE, AND TREATING THEIR CLIENTS APPALLINGLY. I've stopped today's cheque, they're not getting any more of my money. I am dsgusted with them. I've also reported them to local Tabloids and Watchdog. Watch out for them on there, if enough people complain, I am sure they'll be on it! Worst cleaners I have ever had the misfortune to come across. DO NOT USE, they do not deserve your hard earned cash!
Natalie Mason - 12/06/2012 | report this review
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