I've worked with the team at dancing lion in Bahrain, Kuwait and India. They are consummate professionals and highly talented Learning & Development consultants. In India they led an L&D strand on a large and complex telco contact centre build for a national 4G network provider. Their strand lead, Steve Shellabear devised the L&D strategy, designed all the core training programme for advisors, team leaders and managers, as well the accreditation and ongoing governance framework. He led a team of three and performed a number of leadership roles for me on the project at various points. The first two phases of the project took 14 months to deliver under demanding circumstances. The team, under Steve's leadership always remained calm and focused and proved to be an invaluable to the over transformation project - I would always turn to dancing lion when setting up a customer services training or L&D programme. Paul Scott Managing Director 3Wks.

dancing lion training

I have been working successfully with dancing lion now for a number of years across many parts of our business. They have delivered some excellent training modules developed specifically for us,on a range of subjects including a programme we called 'Face2Face' - Customer Service Skills for our 200 strong technician workforce here in GB. This involved 17 x 1 day sessions across the country in preparation to engage with new billable clients for service in high street brands & products previously not supported by our business. Further sessions with our Senior Technicians, National Call Centre staff, Procurement teams & logistics personnel based at our Operations Centre in Milton Keynes has led to some successful development for both individuals & team based skills in all these areas. Many thanks to the team at dancing lion, & I look forward to working with you again. Martin Wilkins Training & Quality Manager - Coca Cola European Partners

dancing lion training