Direct Interiors

Furniture Retail Outlets in Shrewsbury

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18-19 Castle Street
Shrewsbury
Shropshire
SY1 2AZ

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Absolutely terrible service

Service

Quality

Value

I ordered a set of coffee tables in November 2014 and was told that if I could wait till early January for delivery then it would really help them as they were busy over the Christmas and New Year period, so I obliged. It now March and still no tables, I have since the middle of March called Direct Interiors and spoken to sales 4 times and customer services 3 times with no resolution, no call backs and no solutions. They still have my deposit which I can not seem to get back. I would very much like a resolution, however Direct Interiors do not seem interested.

Hanif Lokat - 07/04/2015 | report this review

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Great from start to finish!!

Service

Quality

Value

A friend suggested Direct Interiors as they had bought bedroom furniture, so I decided to pop in. I ended up a buying a table, chairs and a sofa. It was quickly delivered and the delivery guys were great. Service was excellent from start to finish. Would recommend!... Oh and the sales staff weren't pushy too! :)

Alex Garner - 11/02/2015 | report this review

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