Drapers Hall

Restaurants in Shrewsbury

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St Marys Place
Shrewsbury
Shropshire
SY1 1DZ

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Fails to live up to expectations

Service

Quality

Value

My wife and I went here for the first time recently. We were expecting great things - the buzz surrounding the restaurant, its website and the prices they charge promise much. The reality was this: the interior is lovely, it's a beautiful building with a great atmosphere. The food was good. Not great though and you expect it to be better given the prices. For instance, my main was a vegetable curry (I'm vegetarian and didn't want the annoyingly common risotto that was the other veggie choice-can't chefs be a bit more imaginitive?!). The curry was nice and the flavours were very strong - but too strong and rich for a whole main course. I left some of mine. My wife had a fish platter but again left some of it - a ridiculous portion she called it. Dessert was good, not great. I had what was billed as tiramisu but was in fact a kind of tiramisu mousse with a huge and totally unneccessary dollop of clotted cream on top. I usually finish my meals but I again left some uneaten. The worst part of the experience by far was the service. I never understand why restaurants that want to forge a reputation as somewhere to go for a top meal can get things like this wrong. For instance, I ordered a bottle of wine and some water. The wine took ten minutes to arrive and I had to ask for the water for a second time ten minutes after that. We ordered appertisers and these took about half an hour to arrive. By the time we were waiting for our main course, we had been there for 1 and a half hours! When it did arrive we had to turn the hopeless waitress away as she had brought someone else's main course to our table (incidentally it turned out to be the table next to ours - the table who had arrived a good twenty minutes after us but were getting their mains before us!). In total we were served by five different waiters/waitresses...ridiculous. So in summary, if Drapers can sort out the frankly poor service and balance its meals a bit better, it might be onto something. As it stands though, I would not return at the prices they charge - premium prices (£15 for a vegetable curry) simply DEMAND premium service and they have categorically failed here. If this changed I might go back but for now my money will continue to go to the far more accomplished Golden Cross Hotel.

Rob F - 08/11/2010 | report this review

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Abysmal evening!

Service

Quality

Value

My family (some visiting from Austalia) spent an evening in Shrewsvury's 'so called' finest restaurant only to be bitterly disappointed by the service received! *Waited 45 minutes before we were serviced our drinks * Waited furthrer 45 minutes for our starter. * Eventually served our main course 2 hours after arrival! * Overcharged on itemised bill * The final insult was to find our coats that had been taken on arrival, had been thrown on the floor! * The staff on the night made no attempt to contain the situation! * After complaining to the owner as yet we have not received any official apology!

Peter Davies - 07/02/2009 | report this review

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Brian Ashley

Service

Quality

Value

Excellent food, beautifully presented and served by attentive but discreet staff in a building steeped in history.

A User - 01/08/2008 | report this review

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what a treat

Service

Quality

Value

Drapers Hall is a fantastic restaurant in Shrewsbury. I have been for both lunch time and evening meals and have always thoroughly enjoyed every aspect of the meal and atmosphere. It is definately the kind of place you can consider a real treat to visit!

sian bufton - 27/02/2008 | report this review

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Drapers

Service

Quality

Value

A really unusual restaurant. Interior is lovely. Relaxing and romantic ambience. Service attentive. Food is amazing. Not cheap but worth every penny. This is my special occasion restaurant (cannot afford to eat out at this standard regularly) - have been every year for the past 5 years and have never been disappointed.

Janine Stanton - 02/03/2006 | report this review

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Drapers

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Claire and I moved to Shrewsbury 10 months ago - we have tried all of the "renowned restrauants in and around Shrewsbury. We tried Drapers 5 weeks ago. verdict: If Drapers were a woman she would be Absolutely drop dead georgeous! if a car she would be a hand built Bentley Continental special edition. If a book any by Charles Dickens or the Bronte sisters and if a Queen Elizabeth 1. With food fit for a King like her father Henry V111. An absolute must for those who appreciate fine dining with real people the staff were Excellent professional and very friendly. We will be regulars nop doubt! Graham & Claire Joy

Graham Joy - 04/11/2005 | report this review

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5 Star affordable, best night this year!

Service

Quality

Value

This is a quality establishment. Freshly prepared food with great service, we felt relaxed fairly soon, G& T best for a long time with fresh lime! Homemade bread, cool music, cool staff unique touches of modern furnishings within this elizabethan guildhall. We met the owner Nigel Huxley 39 years old trained en Suisse and Savoy London:good chap, down to earth with a sence of humour, an obvious eye for quality & detail! Brassserie & Fine dining available 7 days! Try it!

Nigel Huxley - 04/05/2004 | report this review

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Products and Services

We offer these services

  • Licensed
  • Outdoor Seating
  • High Chairs

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