Dustdees Domestic Cleaning

Cleaning Contracting Domestic in Reading

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4 Hartland Road
Reading
Berkshire
RG2 8BN

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Key Services

clean, domestic cleaning, house cleaning



About

WE PERFORM DOMESTIC CLEANING, LETTINGS AGENT CLEANS, AFTER PARTY CLEAN UPS, BUILDER CLEAN UPS TO THE HIGHEST POSSIBLE SERVICES LEVELS. OUR SPECIALITY IS THE AFTER PARTY CLEAN UP AND MY PERSONALLY DEVELOPED CLEANING PLANS TO ENSURE YOU GET THE CORRECT CLEANS FOR YOUR NEEDS.WE OFFER EVENING AND WEEKEND CLEANS AT NO EXTRA COST.WE PRIDE OURSELVES ON STANDARD OF SERVICE.WE ARE NOW AVAILABLE FOR SUB CONTRACTING, SO IF YOU HAVE TAKEN ON EXTRA WORK YOU THOUGHT YOU COULD COPE WITH AND NOW YOU CAN'T, DON'T DESPAIR, WE CAN ASSIST.ALL OUR STAFF ARE FULLY POLICE CHECKED AND DETAILS ARE CHECKED FOR VALID NATIONAL INSURANCE NUMBERS AND THE PERSON RIGHT TO WORK IN THE UK.

Trading Since

2005

Reviews

 

Untrustworthy and unprofessional

Service

Quality

Value

I was a customer of Dustdees for around a year and had to sack them recently as after a few occasions of working from home on cleaning days, I realised that they were not adhering to their claims of sending a regular cleaner at a regular time at all. We had stressed how important this was for us due to our nervous cats, but they just had no respect for our wishes or our privacy. We also had numerous service issues with the cleaning not being up to standard and also a mix up with our keys when we had to have our locks changed. When I complained for the umpteenth time, they agreed to terminate my agreement with no notice, but not a sniff of an apology. Do not trust them. The owner blames her staff for anything that goes wrong, without considering that perhaps she is responsible for hiring and training them. Their idea of customer service is clearly a world away from mine or indeed that of any reasonable person.

Anne Masters - 11/06/2012 | report this review

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Lost keys

Service

Quality

Value

The company was very helpful to start with, but then became very difficult to deal with. Ultimately they lost my keys and won't admit it. I've had to replace my locks and will be taking them to the small claims court. If they had dealt with the problem professionally at the start perhaps it would be a different story

LetMeTell YouSomething - 29/09/2010 | report this review

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Fabulous service and so friendly

Service

Quality

Value

Excellent experiance with this company, and I'm still with them, they were friendly and really good at ensuring you get what you pay for. In depth quote, no quick in and out like previous companies have done. Great value for money!!!

Jane Wilson - 07/07/2009 | report this review

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Distinctly Average.

Service

Quality

Value

Average clean, average service. Above average prices. Not a case of getting what you pay for. Over stuffy and officious owners and cleaners, no personal touch. *Comment based on weekly house clean no comment on after party clean etc as not experienced*

Sally B - 22/05/2009 | report this review

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Products and Services

We offer these services

  • Customer Service / Helpline
  • Customer Loyalty Schemes

We offer these payment methods

  • Cash
  • Bank Transfer

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