not elite, rude and unreliable

DEFINATELY NOT RELIABLE. They agreed to take my husband who was drunk, he got ill in the car, the friends that went in their office paid them £60 for it + the fare...but then their driver went through the deep ford ignoring all the signs and his car broke down! So as my husband was ill, they didn't want to take him home in a different car BUT they thought it was ok to take the full amount for the fare!!! so I picked him up in a different taxi, paid £40 and 2 hrs later, he was home (the journey from Basinstoke should take 20 mins!!!) So they say it's not the drivers fault the car broke down (like I said the signs are VERY clear - he decided to ignore them, hense IT IS his fault.) So they've got £60 AND the fare! i have all the details needed (licence number, number plate etc) to make an official complaint. Good luck with your business, you will need it!

n v - 06/04/2012 | report this review