Fairmead Farm Cattery
Boarding Kennels in Loughton (Essex)
Church Road
High Beech
Loughton
Essex
IG10 4AJ
Contact Numbers
Reviews
Do NOT take your cat there
I have never, ever, EVER received such TERRIBLE customer service as I have from the staff at Fairmead. Avoid 'Suzanne' at all costs - I made a simple request to pick up our cat an hour later than closing, and got a barrage of abuse in return. First Suzanne told me that I had 'Thanks you have caused an argument now – you have split the family up for the afternoon' and, after I asked for an apology, 'well you'll have a long wait then – just go away and find another cattery – you've caused enough trouble'. I'm still in shock. I will never take my cat there - if they treat their customers like that, how do they treat the animals??
Victoria Goodsir - 17/06/2011 | report this review
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