Acorn Iindustrial Estate, Lanyork Road
Unit B1 & Unit B2
Fantastic Flowers,Delivered almost before you`ve ordered them.
Ian Silverberg - 02/03/2011 | report this review
Truly the best system available for customer facing e-marketing. We are using Fishlocks regular corporate and privately. If you ever by flowers from somewhere else you will truly miss out. Fishlocks service it top of the league . Highly recommended. Stephan Mayer MD Living Media
Stephan Mayer - 28/02/2011 | report this review
I have used fishlocks in a personal and corporate capacity for the past 2 years. I find Richard and his team fantastic to deal with and have always provided me with the results i have sought to achieve. I know that if i need flowers in a minutes notice then fishlocks is the place i go to
daz singh - 28/02/2011 | report this review
I know many colleagues and friends who have used Fishlocks and I can vouch that their service and flowers have been of consistently high quality. They have a real skill in design and their customer service has been unparralled. I have no hesitation in recommending Fishlocks to people looking for excellent quality and superb value. Best wishes Davide
Davide De Maestri - 28/02/2011 | report this review
I recently hired Fishlocks for all my wedding flowers, mostly based on internet reviews. In the months leading up to the wedding, everything was fine. Communication was good, staff were polite and helpful. I had no reason to think everything would not be perfect on the day. However.... On the wedding day itself, several things went very wrong. The "wand" I had ordered for my 3 yr old flower girl turned out to be a heavy bouquet which she could barely lift. The ribbon bows for pew ends (costing Â£50) didn't turn up at all at the church. The pedestal flowers were simply dumped at the back of the church and left for the groom and ushers to arrange for themselves. The worst thing of all was that although the florist had assured me that flowers would be delivered to the house, church and venue between 11 and 12 on the day, when we arrived at the reception venue at 3.30pm with all the guests, Fishlocks had not been at all! It was very distressing to see no table centrepieces, no pedestals, no long and low arrangement on the top table - when of course on your wedding day you want everything to be perfect. Panicked phone calls followed, and eventually they brought the flowers, so all of my guests had to watch as they were brought in and arranged. That was Saturday... by the following Tuesday there had been no attempt to contact me to apologise, explain or make reparations. My husband and I went in to the shop, and to be fair the assistant was at that point very apologetic and quickly offered me a refund of all the reception flowers (about 50% of total costs). We accepted this as a fair compensation (we were happy with the bouquets and the quality of the flowers once they arrived) but of course nothing can really compensate you for the disappointment you feel on the day to be met with such a disaster. I think for me the worst thing was the complete lack of an unsolicited apology. I certainly would not recommend them to anyone.
Lynda Thornhill - 26/02/2011 | report this review
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