Flight Vision
Travel Agency Activities in Wembley
3 Court Parade
Wembley
Middlesex
HA0 3HY
Contact Numbers
Reviews
HORRIBLE SERVICE
I bought my ticket through an Agent and the Airline pilots went on strike which meant we had to change airlines.The Agent said they would get a refund and he then said they had got the refund three weeks ago. Now ,the Flight Vision got my money back ,but would not put it back on my debit card. They said the machine is broken etc. Today I had to incur a cost to go to Wembley and only to be told that I would not get my full refund,which I refused total,so they gave me my money.The men in the "so called" accounts dept were so unprofessional ,they all spoke the native language to each other including the Agent whom they said is based "IN INDIA" at a call centre.I was kept waiting for 16 minutes while this man was supposedly checking for some information on the computer. After putting up a fight ,I was given the refund and will be going back because I still have two more tickets to be refunded I am not sure how the other airline would split the refunds .Will see,so on Monday,22nd Nov, I am on the case anyway, having seen the people I am dealing with I am so unsettled now.WORST SERVICE EVER I WOULD ADVISE PEOPLE NOT TO GO THROUGH THESE PEOPLE.Dodgy is the description!!!!!!!!!!
Molly Nyika - 20/11/2010 | report this review
dodgy
Extremely dodgy company to do bussiness with.It has taken 2months plus to get a refund because the airline I was supposed to fly with were on strike at the time I was supposed to fly out.No attempt whatsoever was made by Flight Vision to find me another flight.Trying to get my refund has been fruitless so far.There is no customer care whatsoever,you will be lucky if they pick up the phone sometimes let alone feturn your endless callif you were in a situation like mine.I WOULD NEVER DO BUSSINESS WITHTHEM AGAIN......EXTREMELY DISGRUNTLED CUSTOMER(written 20 Nov2010)
KENN HONDO - 20/11/2010 | report this review
Leave your review of Flight Vision
All fields are required. Your review will appear immediately.
