DO NOT USE Paul Gaughan from GForce Architectural Concrete

I decided to use GForce following my visits to their other jobs provided by Paul Gaughan and reading the reviews on this site. It was mid-December 2020 when I agreed to proceed following the receipt of a quote from Paul. He asked about colours of concrete and booking a date as he had 15th January open. To do so I needed to pay him 10% deposit upfront which I did. He then asked if he could start work earlier, I agreed and as per payment schedule, a further 40% was paid. Works started on 8th January where the front of my drive was cleared as well as the existing front wall. Hard core rubble had been partially spread. From here on is when delays began to occur, with one excuse after another. Granted that bad weather also affected the timeline which I took into account however whenever there was decent dry weather Paul did not even turn up whilst working on other jobs. Paving work was done at the back of my property and eventually concreting started at the rear patio on 6th March 2021. My recently rendered white walls were left in a terrible state. Paul guaranteed that these would be cleaned once they are jet-washed. Clearly there are visible marks on walls from the colouring used as well as splashed concrete onto the rendered wall. A further 40% payment was demanded immediately and seeing the work progressing I paid. It was not until 24th March that he dropped Kevin (one of his employees) to start building the front wall. This has been partially finished, with the exception of pillars on 5th April. On this same day, Paul calls to demand payment for the wall claiming this was extra work not quoted for. Fortunately, I retained a copy of the quote and our exchanges via Whats App to confirm my version. Paul was trying to extort even more money from me. From then on, he came to collect his tools and equipment and only came to my property once to do some preparation work for less than 2 hours on 20th April 2021. Excuses have ranged from bad weather to staff not wanting to work as well as theft from his unit however it is now 18th June 2021 and despite multiple promises, Paul has not returned to complete the unfinished work. After paying 90% of the money to Paul, I have not see any indication of when he plans to complete the work as well as correct a number of items highlighted on the work done so far. Save yourself the stress/trouble/money I have been going through over the last 7 months and avoid G-Force Architectural Concrete like a plague. I heard so many lies (promises to finish the work, call me later/next day) from Paul that it is hard not to portrait him as anything other than a rogue/cowboy trader. He has forced me to take legal action to recover monies paid in advance (foolish of me to trust him) and employing a reputable contractor to finish the work Paul has left. I have now learnt that he has done exactly the same to other people in Leicester. Trading Standards will be informed of my case as well as other customers Paul has obtain money by deceit.

Mah Nazir - 21/06/2021 | report this review