Gloss & Glow

Hairdressers (Unisex) in Liverpool

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114 Derby Lane
Liverpool
Merseyside
L13 3DW

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I recently visited this salon for a wash,cut and blow dry on a Groupon offer that I purchased online. I was greeted by two miserable members of staff who could not make me feel less welcome. There was no consultation on how I would like my hair cutting and I was taken over to a wash basin straight away. The towel that was put around my neck was covered in stained hair dye that looked like it had been used over and over again without it ever seeing the wash. The young assistant was friendly, yet inexperienced. I was then seated next to the 'hairdresser' who was busy already dealing with a customer. It was obvious that this 'hairdresser' had anger issues which were obvious in her attitude and actions. It took her all of 40 seconds to cut my hair whilst brushing it with a wide toothed comb and scratching my neck in the process - it was like this 'hairdresser' was on speed! She commented that she would go over my hair once it was dry. The young assistant attempted to blow dry my hair and was making an awful mess if it. After around 15, the 'hairdresser' took over and attacked my hair and scalp in the process. I could not wait to leave this salon and was handed a discount voucher whilst leaving (which went straight in the bin). Due to this bad experience, I will take my custom elsewhere as the saying goes, you get what you pay for.

Dear God Help Me! - 14/12/2014 | report this review

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