22 Hanover Street
Monday to Friday: 8:30am - 5pm
Saturday to Sunday: Closed
Reliable and Responsive IT Support from Trusted IT Professionals.
IT Support Services and Computer Consultantcs - For Businesses and Organisations in Edinburgh, the Lothians, Glasgow, Fife, Stirling and across central Scotland.
Providing professional and cost-effective IT Support services in the Edinburgh area Glasgow area and Central Scotland UK. IT support contracts or pay as you go options for business. GFI Software Reseller UK for Mail Essentials MailArchiver and more!
GFI Software Reseller Partner in the UK GFI Mail Essentials anti-spam software. GFI Mail Archiver email archiving software. GFI EndPoint Security USB control and security software. Safestick Encrypted USB Stick Reseller Partner. Drivecrypt Hard Disk encryption software partner UK.
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Microsoft Office 365 - all services offered as Managed Services configured, managed and supported by the experienced Grant McGregor Office 365 team.
Price: Contact Us for Details
KTWO Products is a small but growing Edinburgh company. We design, produce, import and sell gift stationery to the retail and consumer market largely within the UK. Because our scope is wide, our IT systems have become more complex as the company has grown. Before we started working with Grant McGregor, we literally stumbled along using the IT services of a one-man operation. It soon became apparent that this couldn't provide the daily and on-going support which our growing company needed and for some time we lurched from one IT crisis to the next wasting many man-hours in the process! What attracted us to Grant McGregor was the promise that they would provide a professional IT support service fully resourced to grow and adapt in line with KTWO. Our remit was simple; we needed a robust IT infrastructure which offered all the necessary security and backup alongside proactive advice on system development, but we were also keen to retain a local link with designated partners to manage and support us on a daily basis. We're now into our third year with Grant McGregor during which we've had an office move and a replacement server. For both of these events, we've been delighted at the professional, no hassle approach that's always evident. Everything is taken care of in a non-obtrusive, quietly efficient way leaving us to get on with what we do. They continue to fulfil their remit giving us the reassurance that our IT systems are in trusted, safe hands, and when we do have reason to contact them for help and advice, it's dealt with quickly and (thank heaven) without any technical jargon! At the outset, we agreed a pricing structure which provided for an upgrade in support and expertise, and whilst we've paid a premium for this, there are no hidden extras. Grant McGregor will always exceed expectations and deal with any query (no matter how seemingly ridiculous – and there have probably been a few in our time) in a quick and sympathetic manner giving real value-for-money. I'd have no hesitation in recommending Grant McGregor and look forward to many more years of much valued and appreciated support from them. Rosemary Slipper KTWO Products
When we first contacted Grant McGregor it was to have a basic look at what we had and how we could improve certain areas. The larger project came along later. We had previously outsourced IT but were regularly left hanging around because our provider could not fit us in. We had too many amateurs attempting to provide solutions which in some cases just created more problems. Everyone was doing their own thing which also caused issues.. Since we started working with Grant McGregor last year, everyone is now much more relaxed when something goes wrong with IT as we know that it will be sorted quickly and efficiently. IT access controls and general health of the IT has improved immensely. The best aspects of Grant McGregor’s service is, firstly, their response times to our IT issues and to actually resolve them is excellent this was a real issue for us in the past. Secondly, no less important, everyone on their team has been an absolute pleasure to deal with. No one speaks in “techy” terms which makes it easier for everyone in our company to easily discuss any IT issues they may have. We moved office last year as part of our growth and they really helped with IT consultancy, advice and project management services in the lead up to and during our office move. Without a doubt, this major move went fantastically well. Everything is running smoothly and this makes a huge difference to our working day. There are no concerns on our part that anything was suggested that we did not need or require. Everything was explained fully and carried out without a fault. As part of their project management role, Grant McGregor also interfaced with the various 3rd parties involved in this move. The fact there was minimum input from us shows just how successful this move was. Whilst we know there was a lot of behind the scenes dealings with 3rd parties, we were kept in the loop sufficiently but not dragged in at every decision. We were also introduced to other sources which improved our telecoms and printing for example. And the external contacts recommended by Grant McGregor have all been very professional and resourceful. From Director-level down to technician, we’ve found that all the people at Grant McGregor keep their promises and deliver great value for money. There is no hanging around without access to our systems which means that every minute is productive for us. We would certainly recommend Grant McGregor to anyone. Whether it is for a big project like our office move or for an initial overview of a company’s IT requirements without commitment. After years of dreading any problems occurring with our IT we now feel we are in safe hands and that nothing is unfixable. This gives us great peace of mind. That in itself, for any business regardless of size, can only be a bonus. Colin McCurdy, Managing Director Zenith SAS Ltd
Zenith SAS Ltd
Testimonials are added by the business owner and are not independently verified.