Hays & Company Solicitors
Solicitors in Cambridge (Cambridgeshire)
St John's Innovation Centre
Cowley Road
Cambridge
Cambridgeshire
CB4 0WS
Contact Numbers
Reviews
Totally Inept
I too have been burned by this so called 'Dr' Hays. I spoke with him in March 2011 about a defamamtion case and he informed me that I had a compelling case. I completed all necessary paper work and submitted back to them in June 2011. In september after receiving no further word from 'Dr' Hays I phoned and emailed and I have phoned every single week up to december 2011 with Thomas Hays simply ignoring me. I did get to speak with a receptionist named Germaine who told me that I had to complete the documentation again as they were now six months outdated. This I did again and sent to them in December 2011 and again I have been ringing 'Dr' Hays every week sometimes three and four times per day but although numerous messages have been left he just simply ignores me. Quite unprofessional if you ask me....Best to AVOID THIS SOLICITOR IF YOU WANT YOUR CASES DEALT WITH PROPERLY...
Horatio Ward - 20/04/2012 | report this review
Simply shocking
I dealt with Tom Hays, the principal of the company as asked to act on behalf for my false attribution case. I paid a substantial amount of money to start the case and a year later there has been no tangible progress with my case. Tom Hays didn't fully register my case with the county court, and did not get so far as an initial response from the defendant - which is 9 months overdue now. The service was appalling - Tom Hays ignored all my emails and phone calls for nearly 5 months. Only after I started a formal complaint did he respond with a complete fallacy about withdrawing my case 5 months ago - and claimed to have let me know this repeatedly (he has done no such thing). He has also falsely accused me of causing a scene at his offices as an excuse for me not to have a meeting with him. I may have lost my chance to continue the case. I have reported him to the Legal Ombudsman and have had to seek advice from another solicitor about what to do next.
Sarah Hewson - 27/02/2012 | report this review
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