TERRIBLE EXPERIENCE

Terrible customer services, the hair dresser put my purse on the floor instead of offering me a place to hang it. I was in this place on Saturday in order to make some highlights (voucher bought on groupon) but was very badly treated and humilliated in front of the other customers. When I told the hair dresser (a man) that some products and toners could be used to take off the warm colour resulted from highlights on dark hair, he went out of control and start shouting that I was trying to teach him how to do his job, when I was ONLY explaining how I would like my hair done! Then I had to explain him I was just saying what I wanted on my hair, because my hair is very valuable for me, but he didn't allow me to talk. The hair dressers (both this man and also a lady who was repeating she has 37 years of experience) were VERY IMPOLITE AND HAVE NO CUSTOMER SERVICES AT ALL. They were shouting at me and speaking louder, not allowing me to explain my reasons. I will definitely not recommend this Beauty Salon to my friends and will also write a negative review about the unpleasant experience I had in this place, all over the internet, so maybe they will learn to treat their customers politely.

ana c - 13/03/2013 | report this review