Hi-Way Express Ltd.
Express Way
Whitwood
Castleford
West Yorkshire
WF10 5QJ
Contact Numbers
Reviews
Awful, just awful . . .
Hi Way phoned me to arrange delivery date, so I took the day off work. At the time they were due to deliver, they called to say that they would not be delivering and would 'hopefully' deliver the following day. The following day, they then failed to deliver in the time allocated. This company is a disgrace - do they have any concept about what Customer Service actually means???
Simon James - 15/12/2013 | report this review
Epic Fail
Armed with detailed directions and a contact number, it still took three attempts to deliver a package to our flat that has an on site porter.
Nick Wogan - 18/11/2013 | report this review
Not to be touched with a barge pole
Hi-Way were used by another West Yorkshire firm, Appliances Direct, to deliver a cooker and fridge to my mother's house in Boscastle, Cornwall. The cooker arrived but the fridge has disappeared. Hi-Way claim to have a signed 'proof of delivery' and on this basis refuse to cooperate in the search for the missing fridge. Unreliable, or downright dishonest? You choose, but don't go anywhere near them
John Leach - 11/04/2013 | report this review
Not to be touched with a barge pole
Hi-Way were used by another West Yorkshire firm, Appliances Direct, to deliver a cooker and fridge to my mother's house in Boscastle, Cornwall. The cooker arrived but the fridge has disappeared. Hi-Way claim to have a signed 'proof of delivery' and on this basis refuse to cooperate in the search for the missing fridge. Unreliable, or downright dishonest? You choose, but don't go anywhere near them
John Leach - 10/04/2013 | report this review
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