Car and Commercial Vehicle Repairs in Reading
Hicks M O T & Service Centre
15 Headley Road
Woodley
READING
Berkshire
RG5 4JB
I called Hicks during my lunch break to get a quote for a major service and cambelt change and was told that he would call me back when he had calculated the quote. Later whilst at work (and unable to answer my phone) I recieved a voicemail asking me to call him back. By the time I recieved this, the garage had closed for the day so I was unable to call him back. During my lunch break I had already recieved a very competitive quote from a nearby garage which I accepted and booked my car in. The next day Hicks called again and when I explained that I didn't need the quote anymore, the employee became very angry, rude and said that I had wasted his time. I immediately called back and firmly but politely expressed my dissatisfaction of being spoken to in such a manner. I did not recieve an apology. I cannot comment on the standard of work carried out by this garage but would not recommend this garage based on the treatment of me, a potential cutomer.
Alan Henry - 27/11/2013 | report this review
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