Taxis and Private Hire Vehicles in Hornchurch
157 High Street
Hornchurch
Essex
RM11 3YD
24hour MiniCab for Hornchurch and Havering - App's for iPhone and Android - local, distance, airport, business accounts - instant quotations see our website or App's
I had booked online so had already paid for the journey. I called the office an hour before just to confirm the time. A man answered -I asked if the driver could call me if he couldn't locate my address when he just bluntly said no. I asked if I could just confirm the address on the booking when once again he said no. I asked if he had a problem with me when he said "yes I do". I was in complete shock. He then went on to say that he was going to cancel my booking. I asked why and he just replied "because I can". I had paid this company £247 in total for a return airport run just for this disgruntled individual to cancel. I said that I want the refund back in my account immediately seen as he is the one cancelling and that I will have to book another cab. However it took a further 3 working days. I asked for his name but he refused. I asked for his managers details, but once again he refused to provide any details. I honestly have no idea what this guys problem was!! Avoid this company!
Sophia Spencer - 10/05/2016 | report this review
Worst service, the taxi smelled so bad my daughter and me felt sick and dirty. Phoned office and the controller said whatever and hung up!!!! Personal hygiene is a start and a car that doesn't smell like stale gone off curry would be bonus.
D K - 07/10/2013 | report this review
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