STILL NO GOODS

I placed an order for 3 pieces of furniture in January with a delivery time of 6 weeks. The six weeks came and went and nothing from them. After numerous unanswered emails and phone calls I was told I would receive my goods the second week in April We are now in the second week of April and again after many unanswered emails and phone call I have eventually been able to get hold of someone on the phone to be told that it will now be the first week in June. Understandable I am not happy when two of my goods are showing in stock on the website and the other piece has been in stock since the order was placed in January I was told that the website has not been updated so they are offering goods and offering delivery times that they can not I am now at the point of waiting for someone to phone me back???? If I have to wait as long for this as I have for the 9 emails I have sent over the last 6 weeks unanswered I hold no hope in receiving this phone call If it has taken so long to find out about an order I would hate to think how anybody would deal with a complaint if there goods were faulty I would not recommend this company to my worst enemy. I wish I had looked on the internet before placing my order as I have not been able to find 1 positive review and there are many that are at the same point as myself and that is taking legal action They have had my money since January and with no sign of the goods and still taking money for goods that they do not have.

jULIE Evans - 12/04/2010 | report this review