Totally unprofessional

"This company is a disgrace. They are pompous and arrogant. We were renting a property that they were managing. We had a clear agreement with the landlord that no-one should enter the property without his or our presence which had been communicated to Hudson Moody. Despite this we discovered that Hudson Moody had provided an electrician with the keys to the house and was given unescorted access to the property. Ben Hudson, the company director, stated it was a clerical error. Ben Hudson conducted our exit inspection during a rain swept day. We had cleaned the cream coloured carpets with industrial cleaning equipment. He thought it appropriate to walk over the carpets without even offering to remove his shoes (the carpets were dry). When we highlighted our concerns he made no comment and continued with the inspection.

ian weeks - 15/01/2012 | report this review