105 Jackdaw Close
The UK's Leading 'Heart' Design T-shirt Online Store. All T-shirts are 100% cotton and hand printed.
Hi, I am sorry to hear you have been subjected to a far from satisfactory service. You have not received your t-shirt or got any reply to your emails. This is not acceptable and something has obviously gone wrong. Firstly, I would like to apologise, as at iHeartTshirts.co.uk we pride ourselves in not only the quality of our t-shirts but also the great customer service we provide. Secondly, as a personal apology I would like to offer you two t-shirts free-of-charge (one for you and one for a friend). Please email me on email@example.com with your details so we can make amends and go some way into restoring your faith in iHeartTshirts.co.uk. Kind regards, Kevin Founder & Director iHeartTshirts.co.uk
Kevin Laing - 16/08/2010 | report this review
This is a shoddy operation which I suggest you avoid like the plague. I ordered a t-shirt in June that I needed for an event 2 weeks later. T-shirt didn't arrive in the suggested delivery time. Checked online and it was showing as "Not yet despatched". Since then I have e-mailed them about 8 times and phoned (on the mobile number supplied) them about the same number of times, leaving a message every time. They did not reply to me ONCE! (not even out of courtesey) Thankfully I had paid through Google checkout and they arranged the refund for me. It is now nearly August and I have still had no communication from IHeartTshirts. Either they have gone bust, or they are an absolute joke of a company that has no idea how to treat customers. If you decide to buy from them, on your head be it...
M Richards - 30/07/2010 | report this review
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