Appalling Servic!

I was expecting my parcel to be delivered on monday after it was posted on thursday. The depot (which is a 15 minute drive from my house) recieved the paecel on friday but they obviously dont work Saturday and sunday. I got an email saying the parcel would be delivered on monday, so I was excited for it all day (a birthday present) and its not till the tuesday morning that I get an email saying it wont be delivered till the Wednesday after 12! This service is appalling! I ordered 2 packages on Thursday from Amazon and they got to me on friday! It shows that this company are soo slow and service is not worth it! I rand up to compain and ask why it is delayed, and the best option they could offer was for me to pick the parcel up on tuesday. Why the hell could they have not just let me pick up on the friday morning! Its been such a hastle which is resulting in me going to pick it up after a pong day at work because it was meant for a birthday present today (tuesday). Would not choose this company!

Ayeisha Threadgill - 20/10/2015 | report this review