Gone downhill since manager left and owner took over running the garage

I've used this garage since I moved back to the UK in 2012. It used to be great and reasonably priced but, as others have said, it has really gone downhill in the past couple of years. Since the previous manager left, the garage is now being run by the owner and EVERYTHING is too much effort for him. If you just need an MOT or brake pads replacing you'll probably be okay but don't bother if you need any non-generic parts. He'll promise to get the parts and call you back but he never will. And every time you chase up his non-response you will be met with a different excuse. He's basically not interested in doing any work that involves some effort on his part. His suggestion was that I sourced parts myself and then they would do the work! No thank you!

Neil Mullens - 17/06/2023 | report this review