Staff Training Needed

The shop was empty of customers, 2 young female staff at the till, 1 of them riding up and down the aisle in the baskets. Had to wait for the cashier to stop fooling around with her colleague, when I asked them to stop messing and put my items through the till I was greeted by a surly comment that it was Christmas and they were having fun! Granted it is the lead up to Christmas but breaking Health & Safety rules and play fighting with each other is hardly the professional face Jack Fulton wants to display to the public...or is it? I did ask to speak to a Manager, they eventually rang the bell all the time laughing and smirking at me as I waited for the assistant manager to appear. I'm not holding my breath that any further action will be taken which is a shame as it used to be a useful shop to use but I'll now be using Heron 2 doors away and B & M across the road.

Jules Bo - 14/12/2010 | report this review