Norman Huckerby - Accomplished interim manager, turnaround expert, mentor, coach and trainer • Specialist in Customer Experience and Customer Service turnarounds and management • Expert in Competency Based Assessment / Recruitment and author of 2 e-books on the subject • Accomplished training manager and trainer • Expertise in Change Management and Project management • Experience in Utilities, Telecommunications, Printing, EPoS and I.T sectors ...

Trade Bodies / Associations

Fellow of the Institute of Leadership and Management (F.Inst.L.M) Member of the Chartered Management Institute (M.C.M.I)

Specialist Services

Works effectively with all levels of client stakeholder • Fits in quickly and easily in all types of organisation • Hits the ground running and provides business benefits from Day 1 • MBA and BSc in Computing Science • Fellow of the Institute of Leadership and Management (F.Inst.L.M) • Member of the Chartered Management Institute (M.C.M.I)

Jupiter Training - 'Delivering Business Results Through Top Quality Training' . Established since 1999, Jupiter-Training provides top quality tailored training for our valued clients in: Interpersonal Skills, Personal Effective Skills, Competency Based Assessment & Recruitment , Customer Service, Project Management and General Management Skills. We also offer a range of business skills e-books that you can purchase and download from our website at www.jupiter-training.com

Specialist Services

We also offer e-books to provide you with new skills cost-effectively Go to www.jupiter-training.com

Trading Since

1997