Karaman Lettings

Letting Agents in Edinburgh

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18 Hutchison Avenue
Edinburgh
Midlothian
EH14 1QE

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Absolutely hopeless.

Service

Quality

Value

Complete lack of care for tenants and inattentiveness to their needs or concerns. Total lack of communication despite constant follow up. Only have satellite office which is unmanned at all times. Therefore messages will be passed and Yvonne will pick them as she pleases, if she pleases. Yvonne clearly needs some back office support as she is unable to manage simple tasks correctly; such as setting up viewings. We had prospective tenants appearing out of the blue on three occasions without notice. She also unfairly withheld deposit without any satisfactory reasoning. Nor could she (or would she) provide any receipt for this so-called 'cleaning'. Steer well clear, landlords and tenants alike

Chris Finlayson - 20/04/2011 | report this review

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