Phoenix House 1 Souterhouse Road
Mears' friendly, expert local care teams help thousands of people to live independently in their own homes. We support people of all ages, including people with complex conditions such as dementia or a learning disability, or those just needing help
Welcome to Mears. Our vision is to make a positive difference to the communities we serve. We do this by improving homes, improving communities and improving lives. Our approach is based on the development of outstanding partnerships with employees, clients, tenants, customers, their families and the wider community.
I have been trying to get repairs done since I moved into our new house 10 weeks ago. We have had appointments booked every friday apart from when we were on holiday yet the workmen never turn up. Both myself and my partner work full time and friday is the only day I dont work. Anytime we call on the day of the appointment we are told there is nothing in the diary but the appointment is in for another day which is not a friday. I have had 3 council inspectors out and have reported all the repairs yet today another workmen did not turn up and surprise surprise nothing in the mears diary!! I am living in a house I cannot decorate or floor because of being mucked around every single week by Mears!
Sarah-Jane Lynch - 22/08/2014 | report this review
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