• Outsourced IT
• Cloud Solutions
• Cloud Consultancy
• Back up and Disaster Recovery
• IT Project Management
• IT Relocation
• IT security
• Retail Systems

We become part of your team

Our whole business has been built on relationships and around our service ethics. By building strong long-term relationships with our clients we form an integral part to their business, providing management and service to the highest standards. Metaphor IT work closely with our clients ensuring that our solutions are scalable and align with their own business strategies and growth plans.
For those clients that have an internal IT department we can provide a third line team to help with tickets that need escalating, providing support and project management on an as required basis. This can cater for specific IT projects, rollouts, and cover during busy periods. We can also provide IT contract staff placement for long-term periods of cover as you need.

Our Services and where we work

Metaphor IT are a focussed IT support and IT solutions specialists working in Crawley, London, Haywards Heath, Brighton and the surrounding areas across the South East of England. We design, install and support computer networks in the mid-tier business sector. Our managed service is a comprehensive and fully inclusive outsourced IT solution providing high service levels which includes IT management, IT project management, onsite and remote support, a full IT helpdesk and 24x7x365 server monitoring to name a few. Our other services include hosted desktop, cloud and virtualisation solutions, Mobile device management and wrapping it all up with enterprise class Security services. Metaphor IT are a complete IT solution provider for businesses today with a professional and high level approach.

About us

Metaphor IT is a leading IT managed services that specialises in Managed IT Security Services and Managed Hosted Desktop services.
As a management business, we can align your business IT strategies around your growth plans, manage your IT assets and run your IT projects. We compare our client's desired business objective to a variety of technical solutions, recommending and implementing the best solution to the requirement. We assist in transferring their systems to new solutions making the journey as seamless as possible.
Our Virtual Workspaces brand provides a host of Cloud services such as hosted infrastructure in a Private Cloud, hosted desktops, Cloud backup, data collaboration and hosted Exchange.
Choosing to work with Metaphor IT, is choosing to work with a team of professionals who are experts in their field and will deliver solutions that meet your business requirements. With office locations in London and Surrey we are well positioned to serve business in the Southern half of the UK.

Strategic IT Services to help reduce operational costs, increase efficiencies and overcome and IT challenges your business may face.

As a trusted IT support provider we inject efficiencies to keep your IT network optimised and reduce downtime, keeping your business productive. When outsourcing your IT management and service desk to Metaphor IT you get a complete team of strategic IT consultants, project managers, certified engineers and a fully tiered helpdesk to support your staff.

Specialist Support Services

Metaphor IT has strategic support partnerships with several high-profile organisations, providing specialist support services to compliment the skills and resources within clients existing support teams. Our team become an extension of our client's support teams, providing additional resources or skills that may not exist within the organisation's own team.
Our Subject Mater Experts excel in assisting and advising our customers to resolve issues throughout their environments. When a software or hardware vendor is required to get involved, whether it's a private fix or for further root cause analysis, our multiple vendor accreditations enable us to escalate incidents quickly and easily, whilst being the single point of contact for our clients.

Trading Since

2002